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Reviews of Leonardo London Heathrow Airport

4 out of 5
Leonardo London Heathrow Airport
Bath Road, West Drayton, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 2109 out of 3783 reviews" "
Rating 8 - Good. 1055 out of 3783 reviews" "
Rating 6 - Okay. 363 out of 3783 reviews" "
Rating 4 - Poor. 143 out of 3783 reviews" "
Rating 2 - Terrible. 113 out of 3783 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, comfortable bed, and good food.
Stayed 1 night in Apr 2024
Response from Leo on 1 May 2024
Dear Lisa,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay in our comfortable room. It is fantastic that you found the check in procedure quick and efficient. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team

4/10 Poor

William, Philadelphia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The customer service was the best thing about my experience. The room didn’t seem freshly cleaned and had an abandoned feel. The TV didn’t have any service connected and overall, other than a place to get a few hours of sleep between flights the place just wasn’t very accommodating.
Stayed 1 night in Apr 2024
Response from Leo on 1 May 2024
Dear William,Thank you very much for staying with us and for sharing a review. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Providing excellent service is important to us, and we are pleased that we could contribute to a positive stay. We are, however, very sorry to read about the inconveniences you experienced during your stay. Please accept our sincerest apologies for any disruptions you encountered. We will promptly share your comments with our management team, and together, we will work diligently to make the necessary improvements in these areas to ensure that every guest's stay is nothing short of perfect. We look forward to welcoming you back again.Kind regards,Leonardo Team

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
food
Stayed 1 night in Apr 2024

8/10 Good

Agustin

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Leo on 1 May 2024
Dear Agustin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect for Heathrow T2 / 3 Restaurant menu is great and food was delicious dinner and breakfast
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 30 Apr 2024
Dear Ravinder,Thank you for taking the time to share your feedback. We are thrilled to hear about your positive experiences at our hotel. Your kind words regarding our breakfast, room facilities and dining means a lot to us. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport.
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 29 Apr 2024
Dear Kathleen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

6/10 Okay

Ibiyimka

Business traveller
Service
Stayed 3 nights in Apr 2024
Response from Leonardo Hotel on 29 Apr 2024
Dear Ibiyimka,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Lenda, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 1 May 2024
Dear Lenda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

RAJAI

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in/out. Clean hotel and rooms are nice.
Stayed 1 night in Apr 2024
Response from Leonardo on 29 Apr 2024
Dear Rajai,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent
Stayed 3 nights in Apr 2024
Response from Leonardo on 29 Apr 2024
Dear Lorraine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Michael

Easy to get to, sat nav took us straight to underground car park, £15 to park for night, hotel was very clean & bed/pillows very comfortable. Short & easy early morning drive to T2/3 short stay carpark.
Stayed 1 night in Apr 2024
Response from Leonardo on 29 Apr 2024
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Airport. Convenient and regular shuttle service to Terminals (to pay for). Comfortable beds and clean. Disappointed with buffet breakfast as hot food was lukewarm. Had room service and the food was also lukewarm. Would like to have a small fridge in the room. Was pleased that there was a safe,
Stayed 2 nights in Apr 2024
Response from Leonardo on 28 Apr 2024
Dear Karen,Thank you for your feedback ! We apologize for any inconveniences caused. We have refrigerators only in the executive rooms. Kindly book executive rooms for future reservations. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leonardo Team

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for car hire return and proximity to Heathrow Terminals. Excellent staff very helpful both over the phone and in person. Will make this my regular Heathrow Hotel.
Stayed 1 night in Apr 2024
Response from Leonardo Team on 27 Apr 2024
Dear Delyth,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Additionally, ensuring convenient access for our guests is a priority, and we are pleased that our location met your expectations. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Excellent

Luca, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a stopover with a decent breakfast offering.
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 27 Apr 2024
Dear Luca,Thank you for taking the time to share your feedback. We are thrilled to hear about your positive experiences at our hotel. Your kind words regarding our breakfast, room facilities and dining means a lot to us. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean while organized while staff friendly overall good experience
Stayed 1 night in Apr 2024
Response from Leonardo Team on 26 Apr 2024
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leonardo Team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well equipped hotel for that overnight airport stay. Prices and access aren't a bargain but they're reasonable.
Stayed 1 night in Apr 2024
Response from Leonardo Team on 26 Apr 2024
Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leonardo Team

10/10 Excellent

Rohit, SURREY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff I have ever met!
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 26 Apr 2024
Dear Rohit,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

Jennifer, Sylvan Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on our last night in London before flying home to the US, and it was the best choice. It's right next to the airport, so it was convenient, and the room was comfortable. The only negative thing is that they do not have a shuttle to the airport, but they can arrange for the airport bus or a taxi to pick you up, which is nice but very expensive for the 5-minute ride.
Stayed 1 night in Apr 2024
Response from Leonardo Team on 25 Apr 2024
Dear Jennifer,Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We hope to welcome you back again soon!Sincerely,

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for an overnight stay when returning from abroad late evening.
Stayed 1 night in Apr 2024
Response from Leonardo on 25 Apr 2024
Dear Elaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really calming atmosphere. Excellent service excellent menu, reasonable prices.
Stayed 1 night in Apr 2024
Response from Leonardo on 25 Apr 2024
Dear Judith,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

Abubakar, Oakville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Leonardo Hotel on 25 Apr 2024
Dear Abubakar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet.
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 25 Apr 2024
Dear Kathleen,Thank you for taking the time to share your feedback. We are thrilled to hear about your positive experiences at our hotel. Your kind words regarding our breakfast means a lot to us. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

8/10 Good

Saily

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very close to the airport. Very convenient. The staff is super friendly and helpful.
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 25 Apr 2024
Dear Saily,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay and found our staff very accommodating. Thank you for choosing us and we look forward to welcome you again very soon for another wonderful stay.Kind regards,Leonardo Team

6/10 Okay

Brittany

Travelled with partner
Liked: Staff & service
Easy to get to. Dirty bedding and carpets.
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 24 Apr 2024
Dear Brittany,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for needing to catch an early flight. There are a number of options to get to the airport from here - Hotel Hoppa, cab, and busses.
Stayed 1 night in Apr 2024
Response from Leonardo Team on 23 Apr 2024
Dear Jillian,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay. Ensuring convenient access for our guests is a priority, and we are pleased that our location met your expectations. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive to details by insuring us with a perfect stay. The restaurant staff were very helpful in asking questions making sure we got everything and enough to eat. Highly recommend this location
Stayed 1 night in Apr 2024
Response from Leonardo Team on 23 Apr 2024
Dear James,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Providing excellent service is important to us, and we are pleased that we could contribute to a positive stay. We look forward to welcoming you back again.Kind regards,Leonardo Team

2/10 Terrible

Sarah

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check in to a dirty and used room. We had so much luggage and no one told us about the buggy’s that could carry everything. They just let us leave it all over the front desk area. There wasn’t even a holder for the bathroom towel. This hotel is cheap.
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 25 Apr 2024
Dear Sarah,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team

10/10 Excellent

Terita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Leonardo Team on 23 Apr 2024
Dear Terita,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

PRADEEP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
compact, location
Stayed 1 night in Apr 2024
Response from Leonardo Team on 22 Apr 2024
Dear Pradeep,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good. Convient to the airport.
Stayed 1 night in Apr 2024
Response from Leonardo Team on 21 Apr 2024
Dear Rose,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. It is wonderful that you had lovely dining experience and found our location convenient. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, super clean and excellent service. I highly recommend.
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 20 Apr 2024
Dear Francis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. On arrival, the staff had decorated our room to mark our 50th wedding anniversary. And we were presented with a complimentary delicious cheesecake. The staff were very friendly and helpful. Would certainly recommend.
Stayed 1 night in Apr 2024
Response from Leonardo on 20 Apr 2024
Dear Linda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Xin Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy access to the airport either by bus or their taxi service.
Stayed 1 night in Apr 2024
Response from Leonardo Team on 19 Apr 2024
Dear Xin,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay. Ensuring convenient access for our guests is a priority, and we are pleased that our location met your expectations. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Excellent

Mohammed

Liked: Staff & service, property conditions & facilities
Location, facilities and staff
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 18 Apr 2024
Dear Mohammed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean and modern rooms. Easy shuttle to and from airport.
Stayed 1 night in Apr 2024
Response from Leonardo on 18 Apr 2024
Dear Kate,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient transportation to Heathrow. Bus arrives at the front entrance, and drops you straight to your terminal. The breakfast was great! Well seasoned, lots to choose from, and some gluten free options. Hot food as well as pastries, cold cuts, cheese etc. The staff were all very cheerful and helpful. Definitely recommend!
Stayed 1 night in Apr 2024
Response from Leonardo on 18 Apr 2024
Dear Gail,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that everything we needed was in the hotel for the one night stay. Staff friendly, rooms clean and an overall pleasant stay.
Stayed 1 night in Apr 2024
Response from Leonardo Team on 18 Apr 2024
Dear Stacy,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay in our comfortable and spotless room. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Providing excellent service is important to us, and we are pleased that we could contribute to a positive stay. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Heathrow and had a good night's sleep
Stayed 1 night in Apr 2024
Response from Leonardo Team on 18 Apr 2024
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and friendly staff, very clean, perfect location near Heathrow yet very quiet. Breakfast, yes! please. Great experience... 10 all the way!
Stayed 1 night in Apr 2024
Response from Leo on 17 Apr 2024
Dear Angela,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Additionally, ensuring convenient access for our guests is a priority, and we are pleased that our location met your expectations. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close to the airport. Some areas of the hotel rooms need updating/replacing. But great stay for the price.
Stayed 1 night in Apr 2024
Response from Leo on 17 Apr 2024
Dear Trevor,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay. Your feedback regarding the updates and replacement is valuable and our team will consider it as we aim to enhance our offerings. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms were great, clean and great breakfast. Also appreciated the complimentary strawberry water and candies. Rooms were quiet other than doors slamming in the morning. The worst thing was the hotel's transit options, they were not great and pretty expensive. Highly suggest getting an oyster card at the airport/tube subway for easier and cheaper means of getting around.
Stayed 2 nights in Apr 2024
Response from Leo on 17 Apr 2024
Dear Veronica,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay in our comfortable room. It is wonderful that you loved our varied full English buffet breakfast. We are, however, very sorry to read about the inconveniences you experienced during your stay. Please accept our sincerest apologies for any disruptions you encountered. We will work diligently to make the necessary improvements in these areas to ensure that every guest's stay is nothing short of perfect. We look forward to welcoming you back again.Kind regards,Leonardo Team

10/10 Excellent

Caryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Leonardo on 17 Apr 2024
Dear Caryn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely. The only issues was the taxi situation. We felt held hostage to use their overly expensive taxi service. 35 UK pounds for a 5 minute taxi ride. When we took a black taxi from the airport to the hotel it was only 13 UK pounds. Once we figured things out we took the 5 minute bus ride to the airport for 1.70 UK pounds. So be careful! asking for a taxi at the front desk.
Stayed 1 night in Apr 2024
Response from Gody on 16 Apr 2024
Dear Rhonda,Thank you for your feedback ! We apologize for any inconveniences caused. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leonardo Team

10/10 Excellent

Valerie, Makawao

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2024
Response from Leo on 17 Apr 2024
Dear Valerie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't arrive to the hotel until 10:30 p.m. but I found the check in to be quick, the staff was friendly, and most importantly to me, the room was very clean. Unfortunately, because I had to leave at 5:00 a.m. the following day I was not able to visit the restaurant or any of the facilities. Should the occasion arise that I need to stay in the Heathrow Airport area, I would definitely stay at this hotel again
Stayed 1 night in Apr 2024
Response from Gody on 16 Apr 2024
Dear Catherine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport.
Stayed 4 nights in Apr 2024
Response from Gody on 16 Apr 2024
Dear Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic welcome
Stayed 1 night in Apr 2024
Response from Leo on 17 Apr 2024
Dear Deborah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

Qaizar

Liked: Cleanliness, staff & service, property conditions & facilities
Decent sized rooms and good check in experience
Stayed 1 night in Apr 2024
Response from Gody on 16 Apr 2024
Dear Qaizar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HoppaBus from airport.
Stayed 1 night in Apr 2024
Response from Leo on 17 Apr 2024
Dear William,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at other hotels close to Heathrow that are huge with long walks to rooms. Leonardo is a smallet hotel but very close to the airport. I stya here before next moring early return flight to US. Decent restaurant. Clean and everthing works.
Stayed 1 night in Apr 2024
Response from Leonardo Hotel on 14 Apr 2024
Dear Daryl,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team