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Reviews

3.9/5 Good
12 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Laundry

Map

What's nearby

  • Popular Location
    Mataram Mall
    4 min walk
  • Popular Location
    Mayura Temple Park
    19 min walk
  • Popular Location
    Lombok Epicentrum Mall
    12 min drive
  • Airport
    Lombok (LOP-Lombok Intl.)
    37 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details

About this area

Mataram

Palapa Hotel is located in Mataram. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and Plas Waterfall.

Popular Location

What's nearby

  • Mataram Mall - 4 min walk
  • Mayura Temple Park - 19 min walk
  • Plas Waterfall - 11 min drive
  • Lombok Epicentrum Mall - 12 min drive
  • Pura Batu Bolong - 16 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 37 min drive

Restaurants

  • Where to eat
  • Coffee Toffee – Coffee shop offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Palapa Hotel

3-star hotel with coffee shop/café and 24-hour front desk
This hotel features a coffee shop/café, 24-hour room service and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. All 34 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Other amenities available to guests include free bottled water, showers and desks.
Palapa Hotel offers 34 forms of air-conditioned accommodation with complimentary bottles of water. 32-inch LED televisions come with cable channels.
Bathrooms include a shower. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)

Food and drink

1 coffee shop/cafe
24-hour room service

Family friendly

Dry-cleaning service
Laundry facilities
Rollaway beds available

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities

Languages spoken

English
Indonesian

Outdoors

Terrace

Room amenities

Bedroom

Air conditioning
Rollaway beds available

Bathroom

Shower

Entertainment

32-inch LED TV
TV channels

Food and drink

Free bottled water

More

Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Palapa Hotel Mataram
  • Palapa Mataram
  • Palapa Hotel Hotel
  • Palapa Hotel Mataram
  • Palapa Hotel Hotel Mataram
3.9
5 - Excellent
4
4 - Good
4
3 - Okay
3
2 - Mediocre
1
1 - Poor
0
3.5
Cleanliness
3.9
Service and Staff
3.5
Property condition

2/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

No wifi in the room. Receptionnist are flabby and not very helpful...

Stayed 1 night in Jun 2017

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities, room comfort

Poor room setup.

Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.

3/5

  • Disliked: Cleanliness

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Базовый отель для непритязательных туристов

В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .

Stayed 2 nights in Nov 2018

4/5 Good

  • Liked: Cleanliness, room comfort

まさにビジネスホテル

町の中心近くに位置する便利なホテル。建物も設備も極めてシンプルで必要にして十分。ビジネスホテルとして快適に過ごすことができます。それ以上でも以下でもない、標準的なホテルです。

Stayed 1 night in May 2018

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