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Palapa Hotel

Star Rating
3 out of 5



4.0 / 5Very Good
11 reviews


  • Free WiFi
  • Free parking
  • Air Conditioning
  • Laundry


What's nearby

  • Popular Location
    Mataram Mall
    4 min walk
  • Popular Location
    Mayura Temple Park
    19 min walk
  • Popular Location
    Lombok Epicentrum Mall
    12 min drive
  • Airport
    Lombok (LOP-Lombok Intl.)
    37 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details

About this area


Palapa Hotel is located in Mataram. Pura Meru and Mayura Temple Park are local landmarks, and some of the area's activities can be experienced at Lembar Port and Bangsal Harbor.

Visit our Mataram travel guide

What's nearby

  • Popular Location
    Mataram Mall - 4 min walk
  • Popular Location
    Mayura Temple Park - 19 min walk
  • Popular Location
    Lombok Epicentrum Mall - 12 min drive
  • Popular Location
    Pura Batu Bolong - 16 min drive
  • Popular Location
    Senggigi Beach - 33 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 37 min drive


  • Where to eat
  • Coffee Toffee – Coffee shop offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Palapa Hotel

3-star hotel with coffee shop/café and 24-hour front desk
Along with a coffee shop/café, this hotel has 24-hour room service and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. All 34 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Other amenities available to guests include free bottled water, showers and desks.
Palapa Hotel offers 34 forms of air-conditioned accommodation with complimentary bottles of water. 32-inch LED televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The hotel offers a coffee shop/café. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, laundry facilities and dry cleaning/laundry services. On-site self-parking is complimentary.



Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.


  • Pets not allowed

Payment types at the property


Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Palapa Hotel Mataram
  • Palapa Mataram
  • Palapa Hotel Hotel
  • Palapa Hotel Mataram
  • Palapa Hotel Hotel Mataram

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Rollaway beds available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Indonesian


  • Terrace

Room amenities


  • Air conditioning
  • Rollaway beds available


  • Shower


  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water


  • Desk

Nearby things to do

Where to eat

  • Coffee Toffee – Coffee shop offering international cuisine. Serves breakfast, lunch and dinner.

Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

No wifi in the room. Receptionnist are flabby and not very helpful...

Stayed 1 night in Jun 2017


  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities, room comfort

Poor room setup.

Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Базовый отель для непритязательных туристов

В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .

Stayed 2 nights in Nov 2018

4/5 Good

  • Liked: Cleanliness, room comfort



Stayed 1 night in May 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

多分メジャーなホテル Maybe major hotel

良い点 ・地元民が知っているので案内されやすい ・すぐ近くにショッピングモールやコンビニがある ・ホテルの隣が24h営業のカフェ 考慮すべき点 ・wifi がフロントそばでしか使えないことが多い ・ビーチからは遠い good point · Local people are aware that they are easy to guide · There are shopping malls and convenience stores in the immediate vicinity · The cafe next to the hotel is open 24h Points to consider · Wifi is often used only near the front desk · It is far from the beach

Stayed 1 night in Mar 2018

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