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Terrace/patio
Terrace/patio
View from Room
Desk, rollaway beds, free WiFi

Guest reviews

3.9 out of 5 Good
12 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Laundry
Room service
Housekeeping

Map

Explore the area

Popular LocationPura Meru17 min walk
Popular LocationMayura Park18 min walk
Popular LocationLombok Epicentrum Mall10 min drive
AirportLombok (LOP-Lombok Intl.)42 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 12 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room

About this area

Mataram

Palapa Hotel is located in Mataram. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and Plas Waterfall.
Visit our Mataram travel guide
View in a map
Popular Location

What's nearby

  • Pura Meru - 17 min walk
  • Mayura Park - 18 min walk
  • Islamic Center NTB - 3 min drive
  • Lombok Epicentrum Mall - 10 min drive
  • Senggigi Beach - 37 min drive

Getting around

  • AirportLombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • Where to eat
  • Coffee Toffee – Coffee shop offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Palapa Hotel

3-star hotel with coffee shop/café and 24-hour front desk
This hotel features a coffee shop/café, 24-hour room service and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. All 34 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Other amenities available to guests include free bottled water, showers and desks.
Palapa Hotel offers 34 forms of air-conditioned accommodation with complimentary bottles of water. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Rollaway beds available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Indonesian

Outdoors

  • Terrace

Room amenities

Bedroom

  • Air conditioning
  • Rollaway beds available

Bathroom

  • Shower

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Palapa Hotel Mataram
Palapa Mataram
Palapa Hotel Hotel
Palapa Hotel Mataram
Palapa Hotel Hotel Mataram

Frequently asked questions

Can I cancel my reservation for free at Palapa Hotel and receive a full refund?
Yes, Palapa Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Palapa Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palapa Hotel?
As of 23 Sep 2020, prices found for a 1-night stay for 2 adults at Palapa Hotel on 24 Sep 2020 start from RM57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palapa Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palapa Hotel?
Self-parking is free at this property.
What time is check-in at Palapa Hotel?
Check-in begins at 2 PM.
What time is check-out at Palapa Hotel?
Checkout is at noon.
Does Palapa Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Palapa Hotel located?
Situated in Mataram, this hotel is within 1 mile (2 km) of Mataram Mall, Pura Meru and Mayura Park. Lombok Epicentrum Mall and Islamic Center NTB are also within 2 miles (3 km).
3.9
Good
12 reviews
5 - Excellent
4
4 - Good
4
3 - Okay
3
2 - Poor
1
1 - Terrible
0

3.5/5

Cleanliness

3.9/5

Staff & service

0.0/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
No wifi in the room. Receptionnist are flabby and not very helpful...
Stayed 1 night in Jun 2017

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Poor room setup.
Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.

3/5 Okay

Sad face IconDisliked: Cleanliness
Stayed 1 night in Sep 2019

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities
Базовый отель для непритязательных туристов
В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .
Stayed 2 nights in Nov 2018

4/5 Good

Happy face iconLiked: Cleanliness, room comfort
まさにビジネスホテル
町の中心近くに位置する便利なホテル。建物も設備も極めてシンプルで必要にして十分。ビジネスホテルとして快適に過ごすことができます。それ以上でも以下でもない、標準的なホテルです。
Stayed 1 night in May 2018

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