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Lombok Raya Hotel

Star Rating
3.5 out of 5

Information

Reviews

3.0 / 5
19 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Mataram Mall
    5 min walk
  • Popular Location
    Mayura Temple Park
    2 min drive
  • Popular Location
    Lombok Epicentrum Mall
    2 min drive
  • Airport
    Lombok (LOP-Lombok Intl.)
    42 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Double Or Twin Superior

    More details
  • Grand Deluxe Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 1 Single Bed
    More details
  • Double Or Twin Grand Deluxe

    More details
  • Grand Deluxe Family Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Single Bed OR 3 Single Beds
    More details
  • Triple Deluxe Family

    More details
  • Superior Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 1 Single Bed
    More details

About this area

Mataram

Lombok Raya Hotel is located in Mataram. Pura Meru and Mayura Temple Park are local landmarks, and the area's natural beauty can be seen at Senggigi Beach and Plas Waterfall.

What's nearby

  • Popular Location
    Mataram Mall - 5 min walk
  • Popular Location
    Mayura Temple Park - 2 min drive
  • Popular Location
    Lombok Epicentrum Mall - 2 min drive
  • Popular Location
    Pura Batu Bolong - 15 min drive
  • Popular Location
    Senggigi Beach - 33 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Pool-view restaurant offering international cuisine. Serves lunch and dinner.
  • Suranadi Cafe – Café. Serves breakfast, lunch and dinner.
  • Segara Anak Restaurant – Pool-view restaurant. Serves breakfast, lunch and dinner.

About this property

Lombok Raya Hotel

3.5-star hotel with full-service spa and free valet parking
Along with a full-service spa, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, 4 coffee shops/cafés and a conference centre are on-site. All 310 rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Minibars, coffee/tea makers and free bottled water are among the other amenities available to guests.
Lombok Raya Hotel offers 310 forms of air-conditioned accommodation with minibars and a safe. 24-inch Flat-screen televisions come with cable channels.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
In addition to a full-service spa, Lombok Raya Hotel features an outdoor pool and a fitness centre. Guests can grab a coffee at one of the hotel's 4 coffee shops/cafés. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
A business centre is on-site at this 3.5-star property. This business-friendly hotel also offers a kids' pool, spa services and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Complimentary self-parking and valet parking are available on-site.
Lombok Raya Hotel has designated areas for smoking.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lombok Raya Spa. Services include massages.

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 245000 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Rollaway bed fee: IDR 245000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Lombok Raya Hotel Mataram
  • Lombok Raya Hotel
  • Lombok Raya Mataram
  • Lombok Raya
  • Lombok Raya Hotel Hotel
  • Lombok Raya Hotel Mataram
  • Lombok Raya Hotel Hotel Mataram

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • 4 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Entertainment

  • 24-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Nearby things to do

Where to eat

3.0

Guest rating

5 - Excellent
2
4 - Good
4
3 - Okay
6
2 - Mediocre
6
1 - Poor
1
3.2
Cleanliness
3.3
Service and Staff
5.0
Amenities
2.7
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

We booked a deluxe room from Hotels.com and when we arrived, they "upgraded" us to a family room. However, it seemed like it was more of a downgrade than an upgrade. I felt utterly cheated! This wasn't the first time that my room looked nothing like what I booked on hotels.com. 1. The room looks nothing like an upgrade of our deluxe room. The room in our book looks classy with better furnishing. The family room on the other hand had a very old toilet, with taps that squeak when we tried to turn them on and was dusty with cobwebs in the furniture. 2. The toilet was faulty, giving off unbearable noises that sounded like cars horning every 30 seconds. How unbearable was that? An upgrade huh? 3. I couldn't turn the taps on and off properly. That was how ancient the furnishing was 4. The kettle looks disgusting on the interior, as if nobody had washed and used it in a long time 5. The call for prayers start loudly at 5am and 7am and we couldn't get a goodnight's rest! 6. We called the reception to fix our bathroom and they took 1 hour to come back to us because they couldn't understand English and they kept sending people to check without fixing the issue! 7. There were so many people at breakfast that we couldn't even get a seat! If I could give a negative one rating of this property, I wouldn't hesitate to. I felt cheated because my room was nothing like what I saw in the booking and seriously? An upgrade? Doesn't seem like it!

Stayed 1 night in Jun 2017

3/5

  • Disliked: Property conditions & facilities, room comfort

Pretty old room, water leaking in the bath room, sound proof between rooms was bad, could hear clearly kids horseplaying in the next room.

3/5

  • Liked: Room comfort

The room is big and close to mall

The hotel is old and noisy.very close to town but nothing much to do and see in this area

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfort for one night stay. The pool is nice. Food is good

3/5

  • Disliked: Cleanliness

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