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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
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Guest reviews

3.0/5
19 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationMataram Mall6 min walk
Popular LocationMayura Park6 min drive
Popular LocationLombok Epicentrum Mall8 min drive
AirportLombok (LOP-Lombok Intl.)38 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsSuperior Room
  • Grand Deluxe Room

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsGrand Deluxe Room
  • Grand Deluxe Family Bed

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsGrand Deluxe Family Bed

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Mataram

Lombok Raya Hotel is located in Mataram. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and Plas Waterfall.

Visit our Mataram travel guide
Map
Popular Location

What's nearby

  • Mataram Mall - 6 min walk
  • Mayura Park - 6 min drive
  • Lombok Epicentrum Mall - 8 min drive
  • Pura Batu Bolong - 15 min drive
  • Plas Waterfall - 28 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 38 min drive

Restaurants

  • Where to eat
  • Mandalika Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Suranadi Cafe – Serves breakfast, lunch and dinner.
  • Segara Anak Restaurant – Pool-view restaurant. Serves breakfast, lunch and dinner.

About this property

Lombok Raya Hotel

3.5-star hotel with 4 restaurants and full-service spa
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and 4 coffee shops/cafés are on-site. All 310 rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Minibars, coffee/tea makers and free bottled water are among the other amenities available to guests.
Lombok Raya Hotel offers 310 forms of air-conditioned accommodation with minibars and a safe. 24-inch Flat-screen televisions come with cable channels.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • 4 restaurants and 4 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Meeting rooms
  • Conference centre (10071 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Entertainment

  • 24-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 245000 per night.
Cots (infant beds) are not available

Payment types at the property

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Rollaway bed fee: IDR 245000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Lombok Raya Hotel and receive a full refund?
Yes, Lombok Raya Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Lombok Raya Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Lombok Raya Hotel?
As of 15 Jul 2020, prices found for a 1-night stay for 2 adults at Lombok Raya Hotel on 1 Aug 2020 start from RM156, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Lombok Raya Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 200000 per vehicle, one-way, applies.
Where is this property located?
Situated in Mataram, this spa hotel is within 1 mile (2 km) of Mataram Mall, Pura Meru and Mayura Park. Lombok Epicentrum Mall and Islamic Center NTB are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Lombok Raya Hotel

3.0
Guest rating
5 - Excellent
2
4 - Good
4
3 - Okay
6
2 - Mediocre
6
1 - Poor
1
3.2
Cleanliness
3.3
Service and Staff
5.0
Amenities
2.7
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible

We booked a deluxe room from Hotels.com and when we arrived, they "upgraded" us to a family room. However, it seemed like it was more of a downgrade than an upgrade. I felt utterly cheated! This wasn't the first time that my room looked nothing like what I booked on hotels.com. 1. The room looks nothing like an upgrade of our deluxe room. The room in our book looks classy with better furnishing. The family room on the other hand had a very old toilet, with taps that squeak when we tried to turn them on and was dusty with cobwebs in the furniture. 2. The toilet was faulty, giving off unbearable noises that sounded like cars horning every 30 seconds. How unbearable was that? An upgrade huh? 3. I couldn't turn the taps on and off properly. That was how ancient the furnishing was 4. The kettle looks disgusting on the interior, as if nobody had washed and used it in a long time 5. The call for prayers start loudly at 5am and 7am and we couldn't get a goodnight's rest! 6. We called the reception to fix our bathroom and they took 1 hour to come back to us because they couldn't understand English and they kept sending people to check without fixing the issue! 7. There were so many people at breakfast that we couldn't even get a seat! If I could give a negative one rating of this property, I wouldn't hesitate to. I felt cheated because my room was nothing like what I saw in the booking and seriously? An upgrade? Doesn't seem like it!

Stayed 1 night in Jun 2017

3/5

  • Disliked: Property conditions & facilities, room comfort

Pretty old room, water leaking in the bath room, sound proof between rooms was bad, could hear clearly kids horseplaying in the next room.

3/5

  • Liked: Room comfort
The room is big and close to mall

The hotel is old and noisy.very close to town but nothing much to do and see in this area

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfort for one night stay. The pool is nice. Food is good

3/5

  • Disliked: Cleanliness