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Overview of idoop Hotel Lombok

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Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

idoop Hotel Lombok

3.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Spa
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationIslamic Center NTB5 min walk
    Popular LocationMataram Mall6 min drive
    Popular LocationLombok Epicentrum Mall6 min drive
    AirportLombok (LOP-Lombok Intl.)40 min drive

Choose dates to view prices

Junior Suite

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this area

Mataram

Located in Mataram, idoop Hotel Lombok is connected to a shopping centre. Lombok Epicentrum Mall and Mataram Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and induk beach.
Popular Location

What's nearby

  • Islamic Center NTB - 5 min walk
  • Mataram Mall - 6 min drive
  • Lombok Epicentrum Mall - 6 min drive
  • Pura Meru - 10 min drive
  • Mayura Park - 12 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 40 min drive

About this property

idoop Hotel Lombok

Central hotel connected to the convention centre in Mataram with full-service spa
This hotel features a full-service spa, a restaurant and self parking. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and a business centre are on-site. All 96 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include premium bedding, coffee makers and LED TVs.
Idoop Hotel Lombok offers 96 forms of accommodation with fireplaces and a safe. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include a shower. This Mataram hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include Thai massages, facials, body scrubs and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 30000 per person
  • 1 restaurant
  • 24-hour room service

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Computer station
  • Meeting rooms 5

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hairdryer (on request)
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Fireplace
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 June 2020 to 31 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 30000 per person (approximately)
  • Airport shuttle fee: IDR 250000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

idoop Hotel Lombok Mataram
idoop Hotel Lombok
idoop Lombok Mataram
idoop Lombok
Idoop Hotel Lombok/Mataram
idoop Hotel Lombok Hotel
idoop Hotel Lombok Mataram
idoop Hotel Lombok Hotel Mataram

Frequently asked questions

Can I cancel my reservation for free at idoop Hotel Lombok and receive a full refund?
Yes, idoop Hotel Lombok offers free cancellation on select room rates, because flexibility matters! Please refer to idoop Hotel Lombok cancellation policy on our site for more details about any exclusions or requirements.
Is idoop Hotel Lombok pet-friendly?
No, pets are not allowed at this property.
How much is parking at idoop Hotel Lombok?
Self-parking is available for a fee.
What time is check-in at idoop Hotel Lombok?
Check-in begins at 2 PM.
What time is check-out at idoop Hotel Lombok?
Checkout is at noon.
Does idoop Hotel Lombok provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 250000 per person applies.
Where is idoop Hotel Lombok located?
Located in the heart of Mataram, this spa hotel is within 2 miles (3 km) of Islamic Center NTB, Lombok Epicentrum Mall and Mataram Mall. Mayura Park and Pura Meru are also within 3 miles (5 km).

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 13 out of 53 reviews
5 - Excellent 25%
Rating 4 - Good. 20 out of 53 reviews
4 - Good 38%
Rating 3 - Okay. 11 out of 53 reviews
3 - Okay 21%
Rating 2 - Poor. 6 out of 53 reviews
2 - Poor 11%
Rating 1 - Terrible. 3 out of 53 reviews
1 - Terrible 6%

3.8/5

Cleanliness

3.7/5

Staff & service

1.0/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked n request for double bed two room but they give me single bed n vary poor costumer service
Stayed 1 night in Dec 2019

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for Habitation
Hotel idoop hmmm what can i stay Hotel looked good from a distance but getting inside the Lobby was a bit scary after the Earth Quakes in this area. The Hotel was totally unsafe and Dangerous due to 3 Quakes and lots of Damage to the structure. Now in saying all of this as I was about to check in and talking to staff who were Extremely Helpful and pleasant to help us in anyway they could and tried their best to give as much assistance as they were able to But Hotel was not habitable ---after extensive repairs maybe ok
Stayed 2 nights in Aug 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room
Dirty walls in the bathroom and room itself (can see splashbacks and brown marks), security box doesn't work, and the smoke alarm has been detached. Whilst the bed looked clean, the fact that all the other things around the room were still dirty made me question the overall hygiene of the room. The hotel breakfast was decent. Choices of fried rice, chicken, stir fry veg, tempeh & tofu, juice, coffee, tea, fruit (which was papaya during our one night stay) and toast. Eggs can be ordered from the staff.
Stayed 1 night in Jul 2017

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