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Golden Palace Hotel Lombok
4.0 star property

Upscale hotel with 2 restaurants and full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Golden Palace Hotel Lombok

Photo gallery for Golden Palace Hotel Lombok

Premium bedding, in-room safe, desk, blackout curtains
2 bars/lounges, rooftop bar
Aerial view
2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Lobby

Overview of Golden Palace Hotel Lombok

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is RM 161
Price available on 27/04/2024

Explore the area

Map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231
  • Popular LocationMataram Mall8 min walk
  • Popular LocationLombok Epicentrum Mall3 min drive
  • Popular LocationIslamic Center NTB4 min drive
  • AirportLombok (LOP-Lombok Intl.)41 min drive
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Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
LED TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
LED TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

View from room

Junior Suite, Non Smoking

Highlights

Separate sitting area
Soundproofed
Free minibar items
LED TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Free minibar items
LED TV
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 58 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About the area

Mataram

Golden Palace Hotel Lombok is located in Mataram. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and Pura Agung Narmada.
Visit our Mataram travel guideOpens in a new window

What's nearby

  • Mataram Mall - 8 min walk
  • Mayura Park - 2 min drive
  • Lombok Epicentrum Mall - 3 min drive
  • Islamic Center NTB - 4 min drive
  • Museum Negeri Nusa Tenggara Barat - 4 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • Gili Trawangan Terrace - 2 min walk
  • Es Teh Indonesia Sriwijaya Mataram - 2 min walk
  • RM. Sop Buntut "Istana Rasa - 7 min walk
  • Mandalika Restaurant - 10 min walk
  • Rumah Makan & Lesehan Taliwang Kania - 10 min walk

About this property

Golden Palace Hotel Lombok

Upscale hotel
You can look forward to a poolside bar, a rooftop terrace and a coffee shop/cafe at Golden Palace Hotel Lombok. Treat yourself to reflexology, Ayurvedic treatments or a detox wrap at Jasmine, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Indonesian cuisine. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services and 2 bars. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour business centre and a sauna.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall
  • Barbecues, a 24-hour front desk and a gift shop
  • A lift, wedding services and luggage storage
Room features
All 198 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 110,000 for adults and IDR 110,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cendrawasih
  • Merak
  • Pool Bar
  • Rooptop Garden

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 110000 for adults and from IDR 110000 for children
  • Airport shuttle fee: IDR 300000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

Does Golden Palace Hotel Lombok have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Golden Palace Hotel Lombok?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Golden Palace Hotel Lombok on 27 Apr 2024 start from RM 161.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Golden Palace Hotel Lombok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Palace Hotel Lombok?

This hotel doesn't offer parking.

What time is check-in at Golden Palace Hotel Lombok?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at Golden Palace Hotel Lombok?

Checkout is at noon.

Does Golden Palace Hotel Lombok provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000.00 per vehicle applies.

Where is Golden Palace Hotel Lombok located?

Situated in Mataram, this spa hotel is within 1 mile (2 km) of Mataram Mall, Pura Meru and Mayura Park. Lombok Epicentrum Mall and Mataram Immigration Office are also within 3 miles (5 km).

Golden Palace Hotel Lombok Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 47 reviews" "
Rating 8 - Good. 16 out of 47 reviews" "
Rating 6 - Okay. 1 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Stayed 2 nights in Jan 2020

8/10 Good

Eng Seng

Liked: Staff & service, property conditions & facilities, room comfort
Everything is ok except this time there is a cockroach in the room
Stayed 2 nights in Aug 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and breakfast was great
Stayed 7 nights in Apr 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with lots of variety. Comfortable bed
Stayed 3 nights in Apr 2019

10/10 Excellent

kevin jern hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Good breakfast and clean rooms and big toilet
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Muhammad Syadad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel with a great location
its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)

10/10 Excellent

Nui Phoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre
Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.

10/10 Excellent

POH CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected!
Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Stayed 1 night in Feb 2018

8/10 Good

PY, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in city centre. Affordable and pleasant.
Worth the money and time. The room is spacious and cosy.
Stayed 2 nights in Nov 2017