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Reviews

5 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Mataram Mall
    6 min walk
  • Popular Location
    Pura Meru
    14 min walk
  • Popular Location
    Lombok Epicentrum Mall
    13 min drive
  • Airport
    Lombok (LOP-Lombok Intl.)
    37 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Superior Twin Room, 2 Bedrooms, Smoking, Garden View

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Mataram

Crown Hotel is located near the boardwalk and in an area with good shopping. Pura Meru and Mayura Temple Park are local landmarks, and travellers looking to shop may want to visit Mataram Mall and Lombok Epicentrum Mall. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Mataram Mall - 6 min walk
  • Pura Meru - 14 min walk
  • Islamic Center NTB - 3 min drive
  • Museum Negeri Nusa Tenggara Barat - 5 min drive
  • Lombok Epicentrum Mall - 13 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 37 min drive

About this property

Crown Hotel

Hot springs hotel connected to the airport in Mataram with full-service spa
This smoke-free hotel features a full-service spa, massage/treatment rooms and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 18 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Balconies, 24-hour room service and free bottled water are among the other amenities available to guests.
Crown Hotel offers 18 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Bridal salon and spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with hot springs/mineral springs.
The spa is open daily. Guests under 15 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free breakfast available
24-hour room service

Things to do

Full-service spa

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Front-desk safe
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Indonesian

Business services

Meeting rooms

Outdoors

Garden
Outdoor furniture
Terrace

Spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Couples treatment room(s)
Detox wraps
Facials
Hot springs/mineral springs
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Shower

Entertainment

TV channels
flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Fridge

Outdoor space

Balcony

More

Desk

Policies

Check-in

Check-in between 11:30 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before 2:00 PM
Express check-out

Special check-in instructions

  • If you are planning to arrive after 7:00 AM, please contact the property in advance using the information on the booking confirmation.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
Visa

Important information

Fees

 
  • Spa fee: IDR 200000 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 225000 per vehicle
  • Laundry fee: IDR 25000 per day
  • Spa fee: IDR 200000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Clothing is optional at this property. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 10 children aged 1 year old and younger stay for free when occupying the parent or guardian's room, using existing bedding. No pets or service animals are allowed at this property.

Property is also known as

  • Crown Hotel Mataram
  • Crown Mataram
  • Crown Hotel Hotel
  • Crown Hotel Mataram
  • Crown Hotel Hotel Mataram
3.2

Guest rating

5 - Excellent
0
4 - Good
3
3 - Okay
1
2 - Mediocre
0
1 - Poor
1
2.6
Cleanliness
3.0
Service and Staff
2.8
Property condition

3/5

Good location to get easy access for food & shops

Suitable to stay for vacation as the location of the hotel is in the city centre

Pros: Very friendly staffs

Cons: Toilet needs upgrading. Towels too small.

Location: Ideal location. Easy access for food and shopping

Stayed 4 nights in Dec 2017

4/5 Good

    Central location, average rooms

    The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.

    4/5 Good

    • Liked: Staff & service
    • Disliked: Cleanliness

    Satisfied

    Easily accessible with good ambience, walking distance to highlights of the town.

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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