In general, the service was not up to par to other places we stayed despite being the most expensive place we stayed. For example, we had staff calling us at 10 pm and waking us up over menial things.
Private Pool was nice until it turned green and staff tried to blame us for putting do not disturb when in fact the pump did not turn on.
Multiple power outages in the middle of the night causing the air conditioning unit to turn off.
Air conditioning unit beeped in the middle of the night like a fire alarm with no way to turn off. Also, full of dead cockroaches.
Minimal hot water.
Restaurant was over priced and food was not cooked properly (steak and fish were raw).
Do not eat at the restaurant for the fire dance. They upcharge food for the event fire and dancers were hotel staff in jeans dancing to contemporary music.
Do not rent anything from the stand on the property. Walk 10 more feet and rent for 2/3 the price and much higher quality.
Biggest perk= Two Brothers Restaurant next door. Excellent service, excellent food, and high speed WiFi.