I have stayed in several hotels in Locarno, not sure if I have been lucky but they have all been very good - and this was also the case here. Staff on reception were friendly and helpful. My modern room was unusually spacious for a single, with a decent sized balcony too. The bathroom had an excellent shower and nice bright lighting. The cleanliness was very good throughout. There was a good choice at the breakfast buffet, usual range of bread, rolls, sliced meat, cheese, cereals etc. - and some very nice cake slices, in keeping with the proximity of this area to Italy. The only thing perhaps is that the hotel doesn't have quite as much character or interesting views as those nearer the waterfront. However it is a high quality, good value place to stay in a convenient location and I was very happy with my experience there.