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The room was clean. The lights were controlled by a switch near the bed which was nice. The air conditioning worked well. Loved the rain shower in the shower, I used the Pool, Hot Tub, Steam, and Sauna twice a day. Close to trains and buses. Helpful staff at the check-in desk. Breakfast Buffet was awesome.
Dear Artemisa,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you an excellent stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Chloe, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Marco,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Robert,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are really glad that we were able to provide you a great stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Amei esse hotel. Pegamos dois quartos interligados, e nos surpreendeu o conforto e espaço. Fui pra Paris e ao regressar a Lisboa, preferimos ficar nele novamente.
Hotel 5 estrelas! O pequeno almoço é cheio de opções maravilhosas. Se você é vegetariano irá amar as opções de saladas e frutas e glúten free.
Valeria
Stayed 2 nights in Apr 2024
Response from Vitor Matias on 25 Apr 2024
Estimada Valeria,Muito obrigado por partilhar a sua estadia no Tivoli Oriente. É entusiasmante receber críticas positivas como a sua! Gostaríamos de agradecer a sua preferência pelo nosso hotel e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com o seu feedback uma vez que conseguimos superar as suas expectativas e proporcionar-lhe duas estadias perfeitas! O conforto e a satisfação dos nossos hóspedes é a nossa maior prioridade, desta forma trabalhamos todos os dias para proporcionar um serviço de excelência. Esperamos voltar a recebê-la na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor MatiasDiretor Geral Hotel Tivoli Oriente
Stayed here several years ago. The hotel has been refurbished and it shows. Room quiet, spacious and clean. Breakfast one of the best in Lisbon, excellent choices chefs station for omelettes. Staff fitst class. Dont forget to visit the Sky Bar on 16th floor, beautiful views and open until 1am - all in all a perfect place to stay. Were coming back soon x
Helen
Stayed 1 night in Apr 2024
Response from Sofia Santos on 16 Apr 2024
Dear Helen,Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed our quiet, spacious, and clean rooms, as well as our breakfast offerings. Our dedicated staff works hard to ensure our guests have a memorable stay, so we truly appreciate your kind words about their first-class service.We are glad you had the opportunity to visit our Sky Bar and take in the beautiful views of Lisbon. It is always a pleasure to have you as our guest, and we can't wait to welcome you back soon for another perfect stay!Warm regards,Sofia SantosGuest Relations Tivoli Oriente Hotel
10/10 Excellent
Chris
15 Apr 2024
Chris
Stayed 1 night in Jan 2024
Response from Vitor Matias on 16 Apr 2024
Dear Chris, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Great hotel and location! Clean, accommodating and modern. Lack of English speaking front desk staff was apparent. Some were well versed but others not so much - which was not helpful when we checked out at 4:30 am and the gentleman made a mistake causing us stress that we’d be late for our flight! And now we have 2 tax charges on our credit card instead of one.
Matangi
Stayed 7 nights in Apr 2024
Response from Sofia Santos on 16 Apr 2024
Dear Matangi,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed our hotel and its location. However, we apologize for any difficulties you encountered with our front desk staff and for the error made during your check-out process.To help resolve this matter and better understand what happened, we kindly ask you to contact us directly at ana.santos@tivoli-hotels.com. Our team is ready to assist you in clarifying any issues regarding the tax charges and ensure that any mistakes are corrected.We value your feedback and appreciate your understanding. We look forward to hearing from you soon.Sincerely,Sofia SantosGuest Relations Tivoli Oriente Hotel
Dear Antonieta,Thank you for choosing Hotel Tivoli Oriente and for your time to write this review!It is a pleasure to see all your compliments and to know you enjoyed your stay in Lisbon. We will be very happy to receive you once again at Tivoli Oriente. Thank you very much for your recommendation!Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
This was a great location, steps from the train station and close to the airport. The staff was fantastic!
Marlene
Stayed 1 night in Apr 2024
Response from Vitor Matias on 16 Apr 2024
Dear Marlene,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
meets all our needs specially the spa, and sauna, breakfast
is excellent lots of choices, hotel is very clean and staff very kind and friendly and helpful
Gloria
Stayed 4 nights in Mar 2024
Response from Vitor Matias on 16 Apr 2024
Dear Gloria, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you with a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Rui Paulo,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
The main train station is less than two minutes away.
They have two very good restaurants.
Jean
Stayed 7 nights in Apr 2024
Response from Vitor Matias on 10 Apr 2024
Dear Jean,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Susana, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Jorge, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
I let the hotel know the toilet bowl was not clean enough. Also loud bathroom extraction fan that was very irritating and there was no way to shut it off. Then getting in and out of the bathtub was not easy (high clearance). And the narrow glass door would have posed a difficulty for a big person. All in room 1201
Isphara
Stayed 1 night in Apr 2024
Response from Vitor Matias on 10 Apr 2024
Dear Isphara, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. Once again, thank you for taking the time to share your experience in our Hotel. We truly hope you will give us the opportunity to change your opinion about our services on a next stay. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Nice hotel. Conveniently situated next to Oriente Train Station, a shopping mall, and beautiful waterfront walking area. Hotel room was clean. Staff was friendly.
Bruce
Stayed 2 nights in Apr 2024
Response from Vitor Matias on 10 Apr 2024
Dear Bruce,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
I stayed here on the last night because it was close to the airport. And also walkable from the bus station. The best part about this hotel is the sky bar. Although it was raining, I can imagine it being very beautiful outside if it were sunny. But at least the inside of the sky bar was plenty big enough.
The room was nice. No complaints.
Summer
Stayed 1 night in Apr 2024
Response from Vitor Matias on 10 Apr 2024
Dear Summer,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Nazareth,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Great hotel and the staff was great. Love the location and the choices of food for breakfast.
Jean Onill
Stayed 2 nights in Mar 2024
Response from Vitor Matias on 6 Apr 2024
Dear Jean Onill,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location and breakfast! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
8/10 Good
William, Edinburgh
3 Apr 2024
Liked: Cleanliness, staff & service
Friendly reception and staff
William
Stayed 5 nights in Mar 2024
Response from Vitor Matias on 6 Apr 2024
Dear William, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
10/10 Excellent
Stephanie
2 Apr 2024
Stephanie
Stayed 2 nights in Mar 2024
Response from Vitor Matias on 25 Apr 2024
Dear Stephanie, Thank you so much for taking the time to evaluate your recent stay at our Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
6/10 Okay
Cristi
Travelled with family
1 Apr 2024
Liked: Cleanliness, staff & service
Only stayed one night before early flight. Lobby was nice but the rooms seemed cheap and dated. Nice bed.
Cristi
Stayed 1 night in Mar 2024
Response from Vitor Matias on 2 Apr 2024
Dear Cristi, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Odeth,We warmly thank you for sharing your review about your recent stay experience at Tivoli Oriente. We strive hard to provide great comfort and high level of service to our guests therefore we are glad our service surpassed your expectations. We are glad that we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Great hotel for a stay close to the airport and the newer part of town. Which is what we needed. A distance from the main attractions.
David
Stayed 1 night in Mar 2024
Response from Vitor Matias on 2 Apr 2024
Dear David,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
The proximity to airport was very convenient. Easy to catch uber or taxis right in front. Everyone at the front desk was super nice!
Judy
Stayed 3 nights in Mar 2024
Response from Vitor Matias on 2 Apr 2024
Dear Judy,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location and service! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Great hotel to stay at when you have a flight out the next morning. There are a bunch of great restaurants on site and you can get your last minute shopping done across the street at a mall that seemingly never closes.
Richard
Stayed 1 night in Mar 2024
Response from Vitor Matias on 2 Apr 2024
Dear Richard, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Stayed for a night while in Lisboa. Great location for that area of the city as it is close to attractions, shopping, and transportation. Breakfast is included and is a good way to start off the day. While the hotel offers parking, there is a parking garage next to the hotel.
Adrienne
Stayed 1 night in Mar 2024
Response from Vitor Matias on 2 Apr 2024
Dear Adrienne,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Very convenient for the airport and close to the metro. Beautiful rooms
Kristen
Stayed 1 night in Mar 2024
Response from Vitor Matias on 2 Apr 2024
Dear Kristen, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Teresita, Thank you in advance for your preference for Tivoli Oriente! We are glad to read that you had a pleasant stay in the charming city of Lisbon.Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
The Tivoli is a fairly new property and everything about our room and the facility was to our liking. However our favorite experience was the breakfast. We always looked forward to going downstairs. We also ate at the rooftop bar, and also recommended. FYI the hotel is a short walk to two major grocery stores, Pingo Dulce and Continente.
Stephen
Stayed 2 nights in Mar 2024
Response from Vitor Matias on 2 Apr 2024
Dear Stephen,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
The staff was very friendly and efficient.
The breakfast buffet was varied and delicious.
George
Stayed 1 night in Mar 2024
Response from Vitor Matias on 2 Apr 2024
Dear George, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our service and breakfast! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Clean. Nice staff. Great location near airport and train station while still maintaining a quiet and lovely atmosphere. Nice restaurant options and amenities.
anita
Stayed 1 night in Mar 2024
Response from Vitor Matias on 21 Mar 2024
Dear Anita,We warmly thank you for sharing your review about your recent stay experience at Tivoli Oriente. We are happy that we were able to provide you with such a good stay. We consider our guests’ feedback truly important since it provides us with valuable insight that helps to improve our service and performance. We are pleased that you particularly appreciate the cleanliness of the room, our staff's hospitality, the facilities, and the location of the hotel! We hope to have the pleasure of welcoming you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
6/10 Okay
IZADORA
Travelled with partner
16 Mar 2024
Liked: Staff & service
Staff was great, did like the beds and the lamp shade was heavily dirty but the bathroom was very clean.
IZADORA
Stayed 2 nights in Mar 2024
Response from Vitor Matias on 16 Mar 2024
Dear Izadora, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
10/10 Excellent
Ashley
13 Mar 2024
Ashley
Stayed 3 nights in Mar 2024
Response from Vitor Matias on 2 Apr 2024
Dear Ashley,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
This is my second stay at the Tivoli. Rooms are clean and comfortable. Staff are helpful and welcoming. Hotel is handy to the metro and a great waterfront running trail.
Hali
Stayed 1 night in Mar 2024
Response from Vitor Matias on 11 Mar 2024
Dear Hali,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
The hotel was great and the staff were excellent. So helpful and friendly.
The only glitch was the water temperature change in the showers. The temperature changed dramatically throughout the shower.
Melba
Stayed 6 nights in Feb 2024
Response from Vitor Matias on 7 Mar 2024
Dear Melba,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Neal,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
While the property is not in the Lisbon downtown core it is close to the Oriente Transit station so its very easy to access trains, Flexibus and the metro. It's only 3 metro stops from the airport. There's also a large mall across the street. The staff at the hotel were also very helpful and friendly.
Andrew
Stayed 1 night in Mar 2024
Response from Vitor Matias on 6 Mar 2024
Dear Andrew,We warmly thank you for sharing your review about your recent stay experience at Tivoli Oriente. We strive hard to provide great comfort and high level of service to our guests therefore we are glad our service surpassed your expectations. We are glad that we were able to provide you a great stay! And that you appreciated our privileged location!Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
10/10 Excellent
Arelys
2 Mar 2024
Liked: Property conditions & facilities
Arelys
Stayed 7 nights in Feb 2024
Response from Vitor Matias on 6 Mar 2024
Dear Arelys,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Thank you so much for the upgrade, was really appreciated
Celia
Stayed 1 night in Feb 2024
Response from Vitor Matias on 6 Mar 2024
Dear Celia,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
8/10 Good
Mike
Travelled with partner
29 Feb 2024
Liked: Cleanliness, staff & service, amenities
Fantastic location accessible to Orient station. Predictable 7 mins to airport yet accessible to all of Lisbon through metro hub. Great if you only have short time in Lisbon and don’t want to waste it with airport travel.
Mike
Stayed 1 night in Feb 2024
Response from Vitor Matias on 1 Mar 2024
Dear Mike,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Reception staff is very friendly and helpful. Great location, near everything. Breakfast is very good, many varieties.
John
Stayed 3 nights in Feb 2024
Response from Vitor Matias on 29 Feb 2024
Dear John,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you an excellent stay. Your comment is truly important since it provides us a valuable insight that helps to improve our service and performance. I trust we will have the opportunity to welcome you back on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Jason,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Andrew,Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies. We will consider your comments to improve our services.Looking forward to welcoming You again on Your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Dear Judith, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our breakfast! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente