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Reviews of Suave Lisboa Hostel

2 out of 5
Suave Lisboa Hostel
Largo do Terreirinho, 3, Lisbon

Reviews

6.8
Rating 10 - Excellent. 7 out of 50 reviews" "
Rating 8 - Good. 22 out of 50 reviews" "
Rating 6 - Okay. 9 out of 50 reviews" "
Rating 4 - Poor. 6 out of 50 reviews" "
Rating 2 - Terrible. 6 out of 50 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ayoub

Disliked: Room comfort
Stayed 3 nights in Feb 2020
Response from Ranjitha on 5 Mar 2020
Hello Ayoub, Thank you for the ratings, we will try to do the best if you could help us in advising by contacting on +351 218 861 250 suavelisboahostel@gmail.com Best regards

6/10 Okay

mir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
needs to improve seat quality......................
Stayed 1 night in Feb 2020
Response from Suave Lisboa Hostel Team on 20 Feb 2020
Thank you for staying with us, we will try to do our best. Best wishes

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020
Response from Suave Lisboa Hostel Team on 20 Feb 2020
Thank you for staying with us, happy to host you again. Best wishes

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Amazing location. My only concerns are no locks on the rooms and the beds are super uncomfortable.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Aline Souza on 20 Nov 2019
Hello! Thank you for your feedback;

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this place to no one because it was not good
Stayed 14 nights in Oct 2019
Response from Aline on 12 Nov 2019
Thank you for coming! We are improving our Hostel, thanks for your feedback :)

6/10 Okay

Nozomu

Disliked: Room comfort
Normal hostel at Lisbon.
It’s is a good to stay local area. There are supermarkets and local restaurants. The hostel isn’t bad. It’s normal hostel but one thing that bad is small.
Stayed 3 nights in Oct 2019
Response from Aline on 12 Nov 2019
Thank you for coming! We hope to have you here again :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Average, cheap hostel
It was a pretty decent stay - the location is good and fairly priced. The beds were a little crammed but the curtains allowed some privacy. One bathroom was constantly flooded which was somewhat inconvenient and there were ants in the shower. Free lockers and towels were provided which was great. Also, the stay included a free breakfast every morning which was amazing.
Stayed 4 nights in Aug 2019
Response from Barbara on 12 Sept 2019
Thank you very much for your comment ! The bathroom problem is now solved !

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional dealing of staff. Location of facility.
Stayed 2 nights in Feb 2019
Response from barbara on 2 May 2019
Thank you very much for your comment !

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Os quartos possuem beliches de três camas, muito mal dividido a altura entre as camas da beliche. A cama que o hóspede vai ficar é escolhida por eles, então a pessoa pode ter o azar de ficar na cama de baixo que é extremamente apertada. Eu tive problema de claustrofobia nesse cama e não queriam me deixar mudar de cama mesmo as outras camas estando vazias. Só me deixaram mudar para cama de cima se eu abrisse mão da diária do dia seguinte, porque como eles falaram, eu não podia cada dia dormir em uma cama para não sujar mais de 1 lençol. Com isso, como eu não conseguia dormir na cama de baixo tive que abrir mão da diária do dia seguinte para conseguir dormir a primeira noite na cama de cima. E na minha segunda noite em Lisboa tive que pagar outro Hostel. Com isso NÃO recomendo esse Hostel para ninguém!!!
Stayed 2 nights in Feb 2019
Response from barbara on 7 Mar 2019
Hello, So sorry you didn't appreciate your stay in our hostel ! Kind regards,

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from barbara on 11 Dec 2018
Thank you for your note =)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff more than hour late to check in guests with the excuse of waking up late. Bathroom wasn’t cleaned too. General cleaniness not upto standard. Would not visit again.
Stayed 2 nights in Nov 2018
Response from Barbara on 13 Dec 2018
Hello , so sorry about your bad experience in our hostel... About the staff, the receptionnist you met is not working here anymore ... I think you know why !!! About the bathroom, is cleanned 2 or 3 times a day, Impossible was dirty !!! Thank you for your comment, Barbara

8/10 Good

Anders, Kingston, ON

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay and was well received by staff. The top bunk was a little cramped. The only real downsides were a roommate who lay in bed talking on his cell phone until 2 a.m. and another roommate who got up in the middle of the night to close both the window and the interior door, creating a heat and asphyxiation chamber that was very uncomfortable to sleep in. Perhaps some room rules need to be created, such as no phone conversations in the dormitory. On the whole, good value and clean and acceptable lodgings.
Stayed 2 nights in Oct 2018
Response from barbara on 23 Oct 2018
Thank you for your comments, We hope to see you again in our hostel, Kind regards,

6/10 Okay

nasirdin

Liked: Staff & service
Disliked: Property conditions & facilities
GOOD LOCATION GOOD BREAKFAST BEDBUGS
hostel difficult to find at first but after few misses found it. young man at front desk very helpful. breakfast great. only problem 3 ladies had to check out middle of night as many sightings of bedbugs in their room. hostel otherwise ok. NEED TO RESOLVE BEDBUG SITUATION
Stayed 1 night in Jul 2018

10/10 Excellent

Cetadel Sevilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
I feel like home .
Stayed 2 nights in Jul 2018

8/10 Good

Jan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hostel in Alfama with very nice and helpful staff.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Amanda on 10 May 2018
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Response from Amanda on 3 Apr 2018
Thank you for your feedback :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine but the weather. Room was cold and there was no heating system. It must have been caused by the time I chose to visit Lisbon
Response from Amanda on 2 Apr 2018
Thanks for your feedback. I agree that the weather was not the best. I suggest you to comeback from May and you will see the differences. =) Hope you enjoyed your stay. =) See you soon

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel, nice location
This place was a great experience, the staff is always there for you, whether recommending places or helping you in anything you need to make your days comfortable. Everything for a really good price. Of course, it has some problems, but hey! It's a HOSTEL, don't expect 5 star accomodations. Anyway, if I ever go back to lisbon, this is the place I'll go to.
Stayed 1 night in Feb 2018
Response from Amanda on 19 Feb 2018
Hey Hector ! Thank you for your feedback. We really appreciate it. We are trying to do the best for our guests. I am glad that you enjoyed your stay with us. Come back anytime. =)

8/10 Good

Per Ola

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Suave Lisboa Hostel Team on 20 Feb 2020
We really appreciate your feedback. Hope you enjoyed your stay with us. Best regards

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2020
Response from Suave Lisboa Hostel Team on 20 Feb 2020
Sorry for not enjoying your stay with us, we are trying to do our best. Best wishes

8/10 Good

Elizandra Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Suave Lisboa Hostel Team on 20 Feb 2020
We really appreciate your feedback. Thank you

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma falta de higiene. Comida crua em cima do balcão wc mal lavado muito barulho até altas horas da noite
Stayed 1 night in Dec 2019

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hostel cheirava mal, as paredes não tinham tinta . Duche horrível com cortinas com ferrugem
Stayed 1 night in Dec 2019

8/10 Good

patricia

Travelled with group
Disliked: Cleanliness, room comfort
Foi bem barulhento , hóspede sem respeito
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Aline Souza on 26 Nov 2019
Hello! Thank you for your feedback;

6/10 Okay

Charlene

Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
줠대료 예약끔찌
줠댸로 예약하지 마쎼욥. 침대가 3층으로 되어있고, 냔믠촌처럼 되어있어요. 침대는 움직일때 마다 삐걱삐걱 거리고 매트리스가 엉망이라 하루밖에 안잤는데 허리가 끊어질거 같앙ㅎ
Stayed 5 nights in Oct 2019
Response from Aline on 12 Nov 2019
Thank you for coming! We are improving our Hostel, thanks for your feedback :)

8/10 Good

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
StuntM@n
It was amazing place coz it in the center we can visit palace and others places but the smaller yellow tram was wonderful but no be crowded hhmm Thanks for my bro Akil 4 helping and charity service ;)
Stayed 1 night in Sep 2019
Response from Aline on 12 Nov 2019
It was a pleasure to have you here! We hope you can stay with us again :)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Aline on 12 Nov 2019
Thank you for you review.

8/10 Good

FELIX

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
El trato a sido correcto en todo momento,bastante ruido se oia por las noches de la calle,solo limpian por la mañana con lo que los baños al paso de las horas y la gente,estaban bastantes sucios.calidad precio buena.desayuno incluido.
Stayed 2 nights in Aug 2019

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nah
Visiting Lisboa? Why not stay somewhere nice, so I'd recommend somewhere else. The place looks like they couldn't be bothered finishing the renovation work, there's random people sleeping on the sofas downstairs. I think I paid to squat.
Stayed 1 night in Jul 2019
Response from barbara on 6 Aug 2019
What you are talking about ??? Sometimes people sleep in the sofa because they feel too much hot in the room ...

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito limpo, café da manhã ótimo , funcionário muito atenciosos !!
Stayed 1 night in Apr 2019
Response from barbara on 10 Apr 2019
Thank you so much for your comment! Come back when you want you are welcome !

6/10 Okay

Pedro rafael

Liked: Cleanliness
Stayed 2 nights in Mar 2019
Response from Barbara on 21 Mar 2019
Thank you for your note. Please let us a comment more precise!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019
Response from barbara on 7 Mar 2019
thank you !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It's a pretty good hostel. Good internet, free towels, TV room, garden, big lockers and nice staff :-)
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best one I've stayed in Lisbon
It's a very good hostel, with good amenities like a good kitchen, fast wifi, free towels, garden, TV room, lockers and very friendly staff. It's a hostel for mostly tourists and not people living here while they search for a job. The atmosphere is really good. The bad thing is the 10 euro deposit.
Stayed 3 nights in Dec 2018
Response from barbara on 29 Dec 2018
Hello, thank you very much for your comment =) About the key deposit, everything is ok if you do not loose it =)

10/10 Excellent

STSK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is little bit dark. There are enough bathing room and are big and clean.The breakfast here is quite good with a variety of food and drink. They welcomed me with a great drink.
Stayed 1 night in Jul 2018
Response from barbara on 19 Dec 2018
Hello, thank you very much for your comment =)

10/10 Excellent

Isabela

Liked: Cleanliness, staff & service, property conditions & facilities
Boa pedida para brasileiros
Localização otima, tipo a lapa do rio de janeiro, espaco de convivencia otimo, me senti muito bem.
Stayed 2 nights in Nov 2018
Response from Barbara on 30 Nov 2018
Muito obrigada !!!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
bed bugs..
Location was very nice and the staff was friendly. Once in a week I needed to change my bed, but nobody informed me, and the staff moved my things by themselves. I found that a bit unpleasant, but it seemed to be pure mistake. Otherwise I think my stay was fine, but at home I saw bites and I think they have bed bugs at the hostel, so I cannot recommend to stay in here.
Stayed 6 nights in Jun 2018
Response from Manager on 25 Jun 2018
Hey there ! I have the problem with the bites wasn't from our beds or anything like this, we are really carefull with this kind of things. Please do not tell things there you really don't know ! Is not fair ;)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES BON RAPPORT QUALITE/PRIX
Hôtel très bien situé mais nous avons eu du mal a le trouver même avec le gps, et nous sommes arrivés de nuit. Accueil très sympathique. Petits commerces à proximité et Métro très proche.
Response from Amandine on 5 May 2018
Merci beaucoup pour votre retour. On espere vous revoir bientot. :) L'equipe Suave Lisboa Hostel

8/10 Good

DIDIER

Liked: Cleanliness, staff & service
Response from Amanda on 2 Apr 2018
Thank you for your feedback. Hope to see you again here =)

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
朝食込みでリーズナブル
リビングエリアや階段など狭かったけれど、朝食込みでロケーションも良くこの価格滞在できたので満足できました。スタッフもとても親切でフレンドリーです。
Response from Amanda on 2 Apr 2018
Thank you for your feedback. Usalluy, some typical houses are quite small like our hostel. We wanted to keep this typical side of Portugal. =) Do not hesitate to come back here. See you soon

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Too small and in within a not much safe area
The place is located close to many touristic places but in the most unsafe area of the city. I got my cellphone stolen in the street a couple of block from there. Also, although the personal is very kind and they try to make your experience as pleasant as possible, the local is very small for the amount of people and it's hard to keep it clean and quiet.
Response from Amanda on 2 Apr 2018
Thanks for your feedback. Our area is one of the last typical district in Lisbon and for sure not unsafe at all. Probably it was not your lucky day and we are sorry. :/ We try to do our best to help guest to live the best experience ever. Hope you enjoyed your stay though. See you soon

8/10 Good

Onorio

Liked: Cleanliness, staff & service, room comfort
Um dos chuveiros não funcionava no quente.
Stayed 1 night in Feb 2018
Response from Vincent on 5 Mar 2018
Yop Onorio, Estes são frascos de água de 100 litros por piso

10/10 Excellent

sonia Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está sendo muito bom. O pe3ssoal é atencioso e o ambiente é tranquilo, com muito respeito e interação.
Response from Amanda on 2 Mar 2018
Thank you so much for your response. We are happy that you liked your stay here :) See you soon Suave Lisboa Hostel Team

8/10 Good

thomas, liège, Belgique

Liked: Cleanliness, staff & service, property conditions & facilities
Auberge chaleureuse
j'ai passé un séjour très agréable. Le personnel est compétent, sympathique et de bons conseils. J'ai rarement vu une aussi bonne cohésion dans une auberge. On n'a du mal à la quitter pour aller visiter la ville, c'est dire... Le seul point négatif est l'exiguité des lits, à trois étages. Je la recommande chaudement, vous en garderez de bons souvenirs ! Un grand merci à Vincent et Rogério !
Stayed 4 nights in Jan 2018
Response from Amandine on 4 Feb 2018
Salut Thomas, Nous te remercions pour ton feedback. Cela fait plaisir que nos guests se sentent comme a la maison ici et aiment notre compagnie. :) Reviens quand tu veux. :) On te dit a bientot, L'equipe Suave Lisboa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Decent !
a little small but overall pretty cool hostel
Stayed 5 nights in Dec 2017
Response from Vincent on 6 Jan 2018
Thanks for your review. Happy new year 2k18 ;)

8/10 Good

CARLOS

Liked: Cleanliness, staff & service
Bom custo beneficio
O prédio é muito bem decorado e aconchegante, embora todos os espaços sejam bastante pequenos. O aquecimento não é 100%, melhor levar roupa quente para dormir. Café da manhã bem simples, sem extras.
Stayed 2 nights in Dec 2017
Response from Vincent on 6 Jan 2018
Thanks you for your feedback Carlos. Hope to see you again ^^