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Reviews of Keep Inn Touch - Hostel

2 out of 5
Keep Inn Touch - Hostel
Rua Morais Soares, 78- 1ESQ, Lisbon

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 48 reviews" "
Rating 8 - Good. 20 out of 48 reviews" "
Rating 6 - Okay. 5 out of 48 reviews" "
Rating 4 - Poor. 5 out of 48 reviews" "
Rating 2 - Terrible. 4 out of 48 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Ricardo on 1 Oct 2019
Thank you for the comment!

6/10 Okay

hadas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Ricardo on 21 Sept 2019
Have a nice life!

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Ricardo on 10 Sept 2019
Thank you!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The room had a window to nowhere. The kitchen had too many disorganized things. The matress was strange
Stayed 1 night in Jul 2019
Response from Ricardo on 2 Aug 2019
thank you for your comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Luisa on 26 May 2019
Thank you for your review.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Ricardo on 25 Apr 2019
Thank you for your comment

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quaint and clean
So friendly and welcoming...thank you Vasco for your hospitality.Room number 5 was amazing
Stayed 1 night in Oct 2018
Response from Ricardo on 1 Nov 2018
Thank you for your comment!

8/10 Good

Rebecca

Pleasant stay
Everything clean, good location
Stayed 1 night in Aug 2018
Response from Ricardo on 9 Sept 2018
thank you !

2/10 Terrible

Verified traveller

Stayed 5 nights in May 2018
Response from Ricardo on 24 May 2018
thank you for your comment!

6/10 Okay

Saf, NYC

Liked: Staff & service
Bare essentials
Ideal for a single traveler who doesn't mind sharing a bathroom. Unfortunately it wasn't clear to me upon booking, probably I missed it, so I was surprised that the private room was supposed to share the bathroom. Anyhow, we moved to another hotel. Great location and friendly staff though.
Stayed 4 nights in May 2018
Response from Ricardo on 24 May 2018
thank you for your comment!

2/10 Terrible

LEB, ARUBA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a scam
I booked 3 nights. I spend only one. Has to go anywhere else. The place doesn't look like it is shown on the pictures.
Stayed 3 nights in Jan 2018
Response from Ricardo on 11 Jan 2018
maybe you are blind,the hostel is better than you saw. Next time pay to 4 persons and that´s it.Dont be a child!

4/10 Poor

Su, NYC

Disliked: Staff & service
Cheap and reasonably clean
It's a bit off the beaten path, and you get what you pay for. A typical Hostel experience. It felt safe and was reasonably clean, but it's the type of place you check the bed for bugs before you get in (there weren't any). We were only staying one night and it was fine.
Stayed 1 night in Oct 2017
Response from Luisa on 12 Nov 2017
Dear guest, Thank you for your preference and your assessment.. It was a pleasure to welcome you in our house. We hope you enjoy it as we do to our best to welcome in the best way. We hope you visit sooner, Best regards Keep Inn Touch

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The information about the rooms is misleading, specially regarding the private toilets, as they are outside of the rooms and not part of them (like it is supposed to be). The noise insulation is terrible. One of the rooms is on the back of the hotel reception. Bed comfort was also very disappointing.
Stayed 1 night in Aug 2017

8/10 Good

Elka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ostello nella media meglio prendere la stanza più amplia per il fatto che ha letti più comodi e finestra sul patio. Pulizia buona. Personale disponibile. Vicinanza alla metro. Buona posizione per visitare la città.
Stayed 5 nights in Oct 2019
Response from Riacrdo on 3 Nov 2019
Thank you for your comment!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Ricardo Roque on 5 Oct 2019
Thank you for the comment!

6/10 Okay

Juhwui

Stayed 2 nights in Sep 2019

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy but noisy
Bathroom and bedroom were clean. Well located. It’s noisy since walls are very thin so noise outside bedroom can be very loud especially if other guests are not polite and start talking loud with others. The hostel could have more signs asking for people be silent.
Stayed 1 night in Jun 2019
Response from Ricardo on 10 Jun 2019
Thank you for your comment!

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Ok für Kurzaufenthalt
Einfache und saubere Unterkunft. Zimmer war etwas klein, das Bett auch nicht allzu groß für 2 Personen. Mehrere Gemeinschaftsbäder. Für einen Kurzaufenthalt durchaus ok. Man geht allerdings rund 10 Minuten bis zur nächsten Metrostation, um ins Zentrum zu gelangen. Parken kann man für 7€/Std. relativ in der Nähe auf einem offenen Parkplatz. Für ein Frühstück kann ich die Bäckerei gleich nebenan mit einem guten und sehr günstigen Angebot empfehlen. Was etwas störend war in der Unterkunft, dass Gang, Badezimmer und Toiletten mit Bewegungssensoren fürs Licht ausgestattet sind. Entweder ging das Licht nur durch hektisches Fuchteln an diversen Stellen an bzw. ging viel zu schnell wieder aus und das Fuchteln für Licht ging wieder los.
Stayed 2 nights in May 2019
Response from Ricardo on 31 May 2019
Thank you for your comment!

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Ricardo on 29 Apr 2019
Thank you for your comment!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Ricardo on 21 Apr 2019
thank you for your comment!

10/10 Excellent

Tayane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amei
Amei o lugar, muito confortável, tudo bem linpo e o pessoal foi muito receptivo
Stayed 3 nights in Feb 2019
Response from Luisa on 14 Feb 2019
Obrigado por hospedar se connosco!

4/10 Poor

Denirys, españa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El establecimiento no es ningun hotel, sino un Hostal. Solo trate con un hombre, la unica persona que siempre estaba y la persona que hacia la limpieza a los aseos. Este hombre es bien amable y me ayudó explicandome un poco a cerca de la ciudad. Los baños estaban en un estado aceptable. Este hostal es bastante sencillo, solo una cama en la habitacion y dos mesas de noche, cada una con una lampara. Es bastante centrico y al frente hay una estacion de autobuses que te llevan al centro. Recomendable solo para uno a dos dias!
Stayed 2 nights in Oct 2018
Response from Ricardo on 4 Nov 2018
thanks for your comment

4/10 Poor

sylvie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter.
ATTENTION WC ET SDB APARTAGER. Le fait de ne pas préciser voulait dire qu'il ne s'agissait pas de sdb et WC privé... Or il s'agissait d'un critère important pour nous. Par contre il était bien précisé que le ménage des chambres était quotidien, or nous avons dû réclamer pour que cela soit effectif.
Stayed 7 nights in Sep 2018
Response from Ricardo on 17 Oct 2018
thank you for your commrnt

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
für Stadtreisen absolut gut
ruhiges Hostel in der nähe eines schönen Parks mit verschiedenen Restaurants- abseits des Touristenviertels aber jederzeit gut zu erreichen.
Stayed 4 nights in Sep 2018
Response from Ricardo on 24 Sept 2018
Thank you fou your comment!

10/10 Excellent

Nacho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel céntrico y muy acogedor
Te sientes como en casa desde el primer momento, aunque es una calle con mucho tráfico por el día es tranquila por la noche y se llega rápidamente a cualquier punto de interés. Echo en falta algo de limpieza en los baños.
Stayed 2 nights in Sep 2018
Response from Ricardo on 24 Sept 2018
Gracias por tu consejo!!

10/10 Excellent

MARCIO

Ótimo custo benefício.
Hostel agradável e bem localizado. Atendimento excelente.
Stayed 2 nights in Aug 2018
Response from Ricardo on 4 Sept 2018
thank you for you comment!

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Luisa on 25 Aug 2018
Hello, Thank you for your review. It was a pleasure to receive you in our hostel. We hope to see you soon, Have a nice day

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Ricardo on 27 Aug 2018
Thank you for your comment!

6/10 Okay

Verified traveller

Disliked: Room comfort
Razoável
Hostel bem localizado, porém muito quente e barulhento.
Stayed 3 nights in Aug 2018
Response from Ricardo on 23 Aug 2018
thank you for your comment!

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil
Super accueil, prêts à rendre service, à 10 mn du centre de Lisbonne
Stayed 4 nights in Aug 2018
Response from Ricardo on 21 Aug 2018
Thank you for coming!

8/10 Good

ciccio, Roma

Liked: Staff & service
Buon Hostel vicino al centro
Buon Hostel a 2km dal centro, stanza un po rumorosa, l’unica pecca i bagni in corridorio che devono essere condivisi con altre persone, pulizia buona, anche se mi aspettavo almeno la sistemazione del letto il giorno seguente, personale abbastanza disponibile. Complessivamente abbastanza positivo.
Stayed 2 nights in Aug 2018
Response from Ricardo on 13 Aug 2018
Thank you and until the next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Ricardo on 13 Aug 2018
Thank you for the preference! Until the next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018
Response from Ricardo on 7 Aug 2018
thank you for stay with us!

8/10 Good

M

Liked: Staff & service, property conditions & facilities, room comfort
Basic budget hostel
Nice clean budget hostel that was recently opened and looks quite new inside. We stayed at a private double room, which was the only one with windows facing the main street, thus quite loud. There is another (and bigger) double private room that is not affected by the public traffic. Everything was very clean except that we found more than 10 different hair in the bed. Altough everything smelled quite freshly washed, we found it suspicious and didn't trust the hygienics. It was unusual to me that the bed only had one white blanket and on top was the beadspread without any extra blanket underneath as you are familiar with from hotels around the world. It was too hot to use any cover anyway as there was no fan or AC. Also note that there are no towels in the private room...
Stayed 2 nights in Jul 2018
Response from Ricardo on 7 Aug 2018
Thank you for stay with us!

8/10 Good

SERGE

Liked: Cleanliness, staff & service
Stayed 1 night in May 2018
Response from Ricardo on 7 Jun 2018
thank you for your comment!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito razoável.
Curta, não tenho elementos suficientes para avaliar correctamente.Limpo,calmo e bem localizado.
Stayed 1 night in May 2018
Response from Ricardo on 7 Jun 2018
Thank you for your comment!

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities, room comfort
Zentral mit freundlicher Mannschaft, Konzept gut
Für diejenigen, die keine hohen Ansprüche an den Komfort haben, ist dieses Hotel eine gute Wahl, da es sehr zentral ist, uns das Personal sehr freundlich und Hilfsbereit ist. Das Konzept sah mehrere gemeinschaftlich genutzte Bäder, sowie Gemeinschaftküche vor. Letztere war sehr gut! Für Rollstuhlfahrer ist es nicht geeignet, da es nur über mehrere Treppen zu erreichen ist. Wir haben direkt am ersten Tag gute Tipps zur Mobilität und Sehenwürdikeiten und sogar einen Reiseführer geliehen bekommen. Daher eine Empfehlung!
Stayed 5 nights in May 2018
Response from Luisa on 22 May 2018
Thank you for your kind review, It was a pleasure to receive. We'll keep inn Touch. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Ricardo on 18 May 2018
thank you!

10/10 Excellent

Shu ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然住宿比不上飯店,但覺得很溫馨,櫃檯的爺爺很熱情,服務很好,價格又便宜,門口有公車站,如果要搭地鐵ㄉ話,可能要走7分鐘,但蠻方便的,附近有多間超市,住宿對面的早餐麵包店便宜又好吃 如果要說缺點,住宿在2樓,沒電梯,因爺爺腿不好,沒辦法幫忙搬(這我能理解,況且自己行李本來就要自己搬)沒浴巾,沐浴用品也要要自己帶,但我覺得這些都是小事 如果還有機會去葡萄牙,還是會選keep inn touch
Response from Ricardo on 9 May 2018
Thank you for coming to the our hostel and we hope that you come back very soon! Best regards ! Ricardo-Manager

10/10 Excellent

SUMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Luisa on 2 May 2018
Hello, Thank you for your preference and review. It was a pleasure to received you in our home. We hope we can see you soon! Best regards Keep Inn Touch

2/10 Terrible

gilles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Médiocre, mais central.
Response from Ricardo on 17 Apr 2018
some people is what it is,no comment!

8/10 Good

Alexis

Liked: Staff & service, property conditions & facilities, room comfort
Response from Ricardo on 26 Feb 2018
thank you ,see you soon!

8/10 Good

Mônica , Brasília

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
primeira vez em um hostel.
Para uma iniciante em utilizar hostel, fiquei surpresa com o atendimento e a boa vontade do Sr. Ricardo e Sr. Vasco em explicar como pegar um comboio e o metro, sugestões de passeios,lugares onde fazer compras ou qualquer outra informação. O hostel fica no centro de Lisboa o que é uma vantagem. Vale a pena conferir.
Stayed 5 nights in Jan 2018
Response from Luisa on 24 Feb 2018
Obrigada Mónica pelas suas palavras! Foi um prazer recebê-la na nossa casa. Esperamos a sua visita em breve! Cumprimentos

10/10 Excellent

Yazé, Mechelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in the heart of Lisbon
I was welcomed with open arms made feel like I was right at home. No better place to stay than here. The people are amazing and in an instant you are part of the family. The food is amazing and the experience of cooking and sitting together in a warm kitchen eating delicious food is heart warming. Practically there's everything you need: storage, comfortable beds, 4 bathrooms with shower, sink and toilet of which 2 are bigger with baths, there's plenty stores and a bank nearby as well as a busstop right in front and metro station closeby. If you manage to make it here, you've hit the jackpot.
Stayed 2 nights in Jan 2018
Response from Luiasa on 29 Jan 2018
Thank you by your very nice words. It was a pleasure to receive you in our house

6/10 Okay

agostinho

Liked: Cleanliness, staff & service
06/10
muito boa agradavel.
Stayed 1 night in Oct 2017
Dear guest, Thank you for your preference it was a pleasure to welcome you in our house. We hope you enjoy it as we do mour best to welcome on the best way. .We would love to have the pleasure of your visit again. Best regards Keep Inn Touch

10/10 Excellent

Naoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour formidable,
Stayed 14 nights in Sep 2017
Dear guest, Thank you for your preference it was a pleasure to welcome you in our house. We hope you enjoy it as we do our best to welcome our guest thw best way. We would love to have the pleasure of your visit again.. Best regards Keep Inn Touch

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice for short stay not so expensive (not breakfast included)
Stayed 1 night in Sep 2017
Response from Luisa on 12 Nov 2017
Dear guest, Thank you for your preference it was a pleasure to welcome you in our house. We hope you enjoy it as we do our best to welcome our guest nthe best way We would love to have the pleasure of your visit again. Best regards Keep Inn Touch

10/10 Excellent

mattia, Nove , Vicenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Ottima posizione, stanze molto pule con servizio impeccabile. Ero arrivato un po titubante ma una volta entrato mi sono subito ricreduto. Il posto è situato vicino ai più importanti centri turistici senza bisogno di prendere bus o taxi e a pochi passa dalla fermata della metropolitana. A 400 metri massimo a piedi dal quartiere storico di Ribeira e pochi metri dalla fermata di bus pubblici e turistici e a ristoranti. Molto consigliato se si cerca un hostello.
Stayed 5 nights in Aug 2017