Hotel berdekatan Lightwater Country Park

"Stayed Sun to Mon over bank hol wkend. Billed as a spa hotel in country so we thought we would relax. ...But the calamity of errors begun. I would not stay here again. Beautilul venue in a lovely setting, ruined by servises, staff, facilities with a "no can do" attitude."

"Overall stay ok, but room are dated, and smell weird."

"Great stay at the Inn West End – the staff were attentive and amazing throughout. Lovely atmosphere, comfortable stay and I would highly recommend it to anyone."

"The room was spacious, well furnished and good value. Everything was very clean. Nice peaceful location overnight, and good information was shared prior to check in. "

"zeer vriendelijk en behulpzaam personeel - lekker uitgebreid Engels ontbijt - lekker eten in restaurant -P vlakbij - klare ruime badkamer"

"I always stay here when visiting family nearby as I live in USA."

"Very nice hotel"

"The room was clean and delightfully cool. The lack of overhead light at night was irritating. Checking in was a nightmare. Being older we struggled with the online check in. However, young families were struggling too. Despite help there were not enough people available to ensure ease of registration. Breakfast good. We were charged for parking. This, despite it clearly stating no cost at the weekend on the website and the in room Village news. This is illegal. I was refused refund. Overall a...

"Excellent choices for breakfast, and Pat on duty in the restaurant was so hepful - nothing too much trouble. I have stayed at this hotel before, and hope to return again sometime."

"Comfortable bed, friendly greetings on arrival, clean kitchen area and lots to offer for breakfast. Fridge in the room which is quiet unlike some places! Hairdryer, kettle and provisions in the room, plenty of plugs, touch bedside lamps, big TV screen, mirror, table and chairs sitting area by the window. Separate Shower rooms compact but very clean."

"Overall, my experience was positive with a few minor drawbacks. My room was located in a separate building, just above the gym. There were no lifts, so this could be an issue for people with mobility issues. The room itself was on the smaller side but had everything I needed for a comfortable stay. The bed and pillows were really comfy. However, one downside was the loud music coming from the gym. Even though my room was two floors above, the noise was noticeable and a bit disruptive at times...

"Great place - rooms are great, comfy bed, welcome green and blacks chocolate. Staff are lovely at check in and the breakfast staff are fantastic, work hard and fast - really impressed. Only thing I don't like is the 'write on paper' check in part - especially every time you come back, would be nice to be digitally stored but in the greater scheme of things its nothing."

"Had a great stay. Customer service was excellent, the breakfast was really good, and the hotel was very clean. The location was perfect, very close to the station and convenient for getting around. Overall, a really great experience."

"The hotel staff were super friendly and even though there was a technical hitch at check in (not their fault) they made sure that we were not impacted by it. Things like thatake a big difference to any stay. Clean and spacious room. Comfortable bed. "

"Staff were lovely and very welcoming, worked hard! Room was very clean and comfy bed, I didn't get to eat in the restaurant but that and the honesty bar looked very nice. I'll definitely be back"

"Clean, nice brekkie"

"Proximity to town centre was perfect. V quiet"

"Very disappointing overall. Upon arrival, the receptionist couldn’t find our booking because it had been accidentally deleted by the reservation team. Thankfully, a helpful manager eventually provided us with a room. The room itself was quite small, with tiny beds and a poor layout. The bathroom had a large, unused empty space, while the main room barely had enough space to place luggage on the floor. There was no fridge, and the decoration was very basic and uninspiring. Also had a strong...