Hotel Keluarga di Lezzeno

"The minute you enter the boutique hotel lobby you’re greeted by a lovely attendant. He was very helpful and so nice. Our room was super clean, very new, and beautiful. The included breakfast is fantastic! Views of the lake were spectacular. The location is about 10 minutes (walking) from a cafe and 10 min drive from a small town. Walking is a bit doggy with limited sidewalks and speedy traffic, but we managed with no problems. Highly recommend this hotel!"

"Bathroom is not convenient. Water is flooding while show"

"What starts badly ends badly. The reception staff were quite rude, and the duty manager, Carolina, is unpleasant. My experience at the hotel was awful; I didn't feel comfortable from the first moment until the very end. The most tragic thing is that on my last day, the toilet wasn't working. A bathrobe would have been appreciated. The quality-to-service ratio is quite mediocre. The best things about the hotel are the outdoor areas, the pool, and the breakfast!"

"Wonderful"

"This hotel was by far the best hotel we’ve stayed through our whole entire Italy trip. The hotel staff is extremely helpful at any given time, the breakfast was incredible and the best we’ve had in our trip and our room the villa overseeing the lake como with private access to the water was incredible. We will definitely be coming back and staying with at this hotel again. Also, if you have a car they have private parking which comes in handy, but also a bus station is nearly 3 minutes walking...

"I booked a stay at this Filario Hotel, but fell we fell sick before the hotel stay. We reached out 24 hours prior to the hotel stay to see if we can switch to date ore receive a partial refund, but the hotel staff took the entire cost of the booking as they said it was nonrefundable when we booked it through expedia. We even provided a doctor's note, but they were not accommodating. The hotel staff and management were very late to respond despite multiple emails, just giving us the run around....

"Hotel Excelsior Splendide was amazing! The location was absolutely perfect, with everything in Bellagio just a short walk away. Our room had a beautiful view of Lake Como, and we loved relaxing by the pool after exploring. The hotel was beautiful, the room was great, and the included breakfast was an added bonus. We couldn't recommend it more!"