Four Seasons Lesser Antilles hotels

"It was a lovely staff. "

"Air conditioning went out middle of nite, power in bath went out, shower flooded the floor thru the tile. No courtsey of refund considered. A tiny bottle of body wash. I used our own soap I had tossed in my bag. No restaurant now either. We had to take a cab to eat."

"Front desk staff were nice. House Keeping was very nice and helpful. Breakfast staff was very slow even though it was not busy. Overall it was an ok stay"

"The best place to stay and have all the comforts. Delicious food. Outstanding staff. Exceptional bar staff. Great location overlooking bay and downtown!!! Stayed here many times. NEVER DISAPPOINTED "

"We stayed at Sapphire Beach Resort in St. Maarten and unfortunately the first room we were given was very disappointing. It clearly needed renovation, everything looked old and scratched, there was no hot water, and the bathroom is in serious need of a full update. Even the fridge was very outdated and not appealing. This left us with a very negative first impression and affected our first day. We requested to be moved and were given another room, which was much better. It appeared newly renovated, clean, and everything worked properly. On the positive side, the staff were very friendly and helpful throughout our stay. The view from the balcony overlooking the sea was beautiful, and we really enjoyed the beach. The cats around the property were also a nice touch. Overall, the experience was mixed, the initial room was very poor, but the second room, along with the location, beach, and friendly staff, improved the stay significantly."

"Staff was rude"

"The staff was not friendly at all and the air conditioning to the room was broken. Unbeknownst to me, my room had been switched to another room and I was yelled at by housekeeping to leave immediately. When I went downstairs to inquire they told me I needed to pay the difference for the room and they had no record of me being on the premises. Had it not been for the fact that I was barely at the hotel, I would have left that first day. "

"Bed was comfortable and that’s about the only good thing I can say. Wait staff was terrible. They were slow to acknowledge you, acted like they didn’t want to be there, and didn’t get the orders right. It might have something to do with the fact that gratuity was automatically included so there was no reason for them to earn tips. They advertised “Coffee and Crosswords” every morning, and that was a complete joke. It entailed a keurig machine and three puzzle books (2 of which were sudoku-type puzzles and one was a kid’s book) on the second floor of the lobby, which had no working air conditioner and the thermostat read 99 degrees. The bars closed early, the food was mediocre, and the beach was terrible with black sludge. Overall, not a good experience. "

"Horrible staff "