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Reviews of Twin Island Villas & Dive Resort

3 out of 5
Twin Island Villas & Dive Resort
Desa Ancak, Lembongan Island, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 30 reviews" "
Rating 8 - Good. 14 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

David, Grosse Pointe Michigan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall very nice spot. Secluded is a positive and a negative. Not much to choose from in places to eat up on top of the big hill but also very secluded -and great for just chilling out with no distractions. The facilities need some upkeeping but the staff was very helpful and unobtrusive.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Average overall
Average. bedrooms were acceptable, bed was comfy but couldn’t sleep due to noise of creatures and prayer on tannoy. Swimming pool overlooking the sea was picturesque. Location is absolutely atrocious. Middle of nowhere, nothing and nobody around. (If you’re stuck on the first night for somewhere to eat like we were then eat at next door hotel Acala!!) Unless you’re willing to take a scooter off road you’re utterly shafted. Breakfast very poor. Coffee served was intended for peculation but served as instant. Also use next door taxi service from hotel to get to yellow bridge and back to boat dock area. Nice beaches and scenery but not a lot else to offer on island. Island so not ready for tourists yet! rating would have been poor but views were great.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The view is spectacular and it’s out of the main area so you get to see other parts of the island. I loved the upstairs villa room with balcony to have morning breakfast on, and the pool and pool area and lower bar deck is a gorgeous place to spend the afternoon. Unfortunately I attended yoga daily elsewhere and had friends staying on the other side of the island and although I had my own scooter, I found the daily ride difficult due to the location. That aside if it wasn’t for location, I loved the place. Mosquito nets above beds would also be good for guests.
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No point to stay here unless you're a diver!
When I booked Twin Island I fell in love with pictures of the beautiful views. I read this "resort" was across the island from where all the action was but a 15min ride didn't sound bad. We were SO wrong. Nusa Lembongan doesn't have taxis, and if you plan to rent a scooter this will be quite the trek and scary at night as it's very isolated. We chose not to have scooters because we wanted to drink, and also wifi is HORRIBLE here so we didn't want to risk getting lost. When we arrived on the ferry, the ferry shuttle dropped us off at an office for all the diving excursions (not inviting at all- no hotel front desk area). Once you get your room key you're left to fend for yourself. The resort doesn't have a working phone number, or at least one that anyone answers. In your room there is no phone, so if you need anything you're lucky to find a staff member walking around. Since this island doesn't have taxis to call, you have to rely on restaurants that offer free shuttles to people dining at their establishment and they'll come get you. Twin Islands has no shuttle, and is useless all around. Our first night we went out to dinner and then to a bar - it was such a pain trying to get a ride back to this resort we ended getting a second hotel room to sleep in then came back in the morning! The staff didn't bring us breakfast when we ordered it, and the manager named Kip is just straight rude. You can find better on this island if you're not a diver! That's all they care about!
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but needs improvement
The views are spectacular but the area is very secluded so you need to have a moped to get anywhere. Due to health reasons we couldn’t hire a moped so we had to rely on taxis for the two days we stayed. There doesn’t seem to be many staff so it was often difficult to find someone who could speak English - on the day we checked out we asked the girl at reception to order a taxi, she spoke no English and two hours later we were still waiting (and turned out no taxi had been booked even after asking three times and pointing to the map as to where we needed to go) so this was a big frustration. Luckily we were going to another resort on the island, if we had been booked on a boat back to Bali we would have missed this and lost our money. Food is only served until 7pm so again you have to travel out for food if you want to eat later, about 5 or 10 minute drive. The villas have a lot of potential but not suitable for anyone who can’t drive a moped or like to have lots to do. The pool is also in the shade so sunbathing isn’t an option either!

6/10 Okay

Verified traveller

Twin Island
No 24hour reception and security. Power failure at 1am leaving entire place pitch dark. No reception staff around even.. Guests were stranded with trying to get the power back. Guests are just left with accommodation and no other help or service or security. Mosquito situation was a hassle to address simply as they did not have any fire source such as lighter/match sticks. Not even one international plug socket outlet. Location is far off..but view is Good
Stayed 1 night in Dec 2017
Response from The Management on 15 Feb 2018
Dear Guest, Our sincere apologies for your dissatisfaction with your stay. Unfortunately the power supplier to islands has recently been upgrading their infrastructure here, to improve the reliability of supply and this has led to occasional black-outs. As explained during your check-in, our staff are onsite between the hours of 7am and 9pm and, as discussed with you on arrival, we have an emergency phone line available outside of these hours which enables you to contact the management. Each room is equipped with emergency lighting for these unforeseen events. All guests are encouraged to call the management in case of emergency. Lighters/matches are provided in the rooms with the mosquito coils, as are international adaptors, however they often 'go missing' when guests check-out. Our staff happily provide replacements upon request. We're sorry that you didn't discuss these matters with our manager during your stay, we only hope that it didn't spoil your stay with us entirely. We appreciate your feedback and will endeavour to ensure all guests are fully informed of the out of hours contact. May we thank you for staying with us and wish you happy holidays for the future. Best regards, Twin Island Villas

8/10 Good

doug, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed snorkelling with the dive boat and swimming with the manta ray great experience
Stayed 2 nights in Sep 2017

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot with spectacular views. Room was very comfortable, huge balcony to relax on, fan + aircon made for restful nights sleep. Tasty breakfast brought to our room was simple, and perfect amount of food to get the day started. Bar on site also has a beautiful view & pool table, snack menu available until 6pm. Free return transport offered by several restaurants, so easy to find dinner to suit your budget & taste. 2 days of awesome diving (so much better than Lombok/Gili's!), with Twin Island dive. Door to door return transport (Rocky fast boats) organised direct was super easy. Good wifi. Loved the semi outdoor bathroom. Not many mozzies. Many thanks to Kipp & the team for a wonderful stay. Can't wait to go back!
Stayed 2 nights in Sep 2017

8/10 Good

Audrey

Liked: Cleanliness, staff & service
Relaxing hotel
Located in a quiet area of Nusa Lembongan. Beautiful gardens and swimming pool. Very calming environment, perfect for relaxing. Reception staff and diving instructors are very friendly and accommodating. There are not indonesian, this is possibly a positive for some, but not for my partner and I as when staying in Bali we enjoy interacting with locals and the challenge of a slight language barrier. Very limited food options on site, good resturant across the road. Overall a lovely, quiet place to stay.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Very comfortable hotel with very friendly staff. Breakfast delivered to your room at a time you decide the night before and it's very eco friendly meaning a free water filter in every room. It's a little bit out of the way and the taxi situation isn't great (in lembongan itself), however it's only a 25 minute walk to the yellow Bridge and most restaurants pick you up and drop you off for free with a reservation. You can also rent a scooter for the day from the hotel for 80,000 IDR.
Stayed 2 nights in Jul 2017

8/10 Good

Sarah , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View, gorgeous room!
Location of Villa seems to be in the middle of no where in comparison to other Villas, but although hidden, it is on the higher part of the island and provides a great view of the neighbouring island as well as the sunrise in the morning! Was greeted by the Villa hosts who provided all the information required for our stay (2 nights only). Very friendly and helpful staff, making our trip around the island that much easier. Scooters can be hired at a very good price. Doesn't take long to go in to the busier area of the island, very easy to navigate your way around.
Stayed 2 nights in Jul 2017

8/10 Good

Andy, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Ideal for kicking back and relaxing, stunning property overlooking the channel between Nusa Lembongan & Nusa Ceningan, with amazing views throughout the hotel. Staff are brilliant, everyone is SO friendly and always welcome you with a smile. If you happen to be a Scuba Diver as well, you have found your ideal location for a Bali vacation.
Stayed 7 nights in Jun 2017

10/10 Excellent

Sarah-Jane, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded, romantic hideaway
In the tropical mountains on the less-popular side of Lembongan Island, hides this oasis. Individual huts/villas and the infinity pool overlook the beautiful stretch of water between islands and the Yellow Bridge. In room filtered water, air con, bar fridge (restocked daily with reasonably priced drinks and snacks), breakfast delivered to your balcony daily (choose from a menu of options), all add up to the perfect amount of luxury. P and Darren (lovely Aussie and brit) run the place in a pro yet relaxed manner, and the local staff are friendly and keen to help. Even if you don't dive, jump on one of the (almost daily) boat rides out to nearby coves, and snorkel to spot tropical fish, reefs and if you're lucky, manta rays! It's remote, it's kid free and it's priced right! Wouldn't hesitate to recommend it for a taste of Indonesia/Bali without the tourist trappings.
Breakfast delivered daily to our balcony

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Ausblick ist super. Das Bungalow mit kleinem Pool hat uns sehr gefallen, wir wären gern länger geblieben, kommen aber wieder! Man braucht auf jeden Fall einen Roller, sonst hat man nur die Auswahl von zwei Warungs, die fußläufig zu erreichen sind. Strände sind doch eher zu weit entfernt.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
etwas sehr abgelegen
Stayed 3 nights in Sep 2019

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view, nice people and great service
Lovely accommodation with seriously nice view! Sweet people and really good service. Everyone were very kind and helpful, no matter what we needed! They also helped us booking snorkeling trip and scooter. The hotel is located outside of the “city”, but we enjoyed the quietness! I will recommend renting a scooter, it’s really cheap and the most easy way to come around the island. I would love to come back!
Stayed 3 nights in Sep 2019

8/10 Good

Lone Birgitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt og skønt sted, flot udsigt.
Dejligt sted. Super god pool med fantastisk udsigt til hav, palmer og den gule bro. Spiste god morgenmad på veranda ned skøn udsigt. Stort værelse, god seng. Køleskab med drikkevarer. Det dejligste opholdssted vi har haft på hele rejsen. Nød 3 nætter der. Tak til personalet der hjalp os med billetter til båden og en dykkertur.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

4/10 Poor

Mathias

Disliked: Staff & service
Meget skuffende
Hotellet ligger som sådan flot, med en god udsigt. Men der er helt klart nogle store minusser ved dette sted. 1. Hotellet ligger langt ud og væk fra byen. For at komme dertil skal man køre af en lang og virkelig dårlig vej. Den eneste måde man kan komme til og fra hotellet, er ved at leje scooter eller benytte sig af pickup servicen, som nogle restauranter tilbyder. 2. Hoteller har ingen backup generator og da strømme gik 3 ud 4 dage vi var der, var dette et stort irritationsmoment. 3. Morgenmaden på hotellet er ikke noget at skrive hjem om. Den er i bedste fald middelmådig.
Stayed 4 nights in Nov 2018

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great and stunning view!
Snorkeling trip was great ! Booked this for 4 nights and had a pleasant stay here. Breakfast was good.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Rigtig godt resort
Rigtig godt resort med fine, rene værelser. Det er simpelt, men godt. Vi valgte et værelse med udsigt over bugten - Bestemt pengene værd. Morgenmaden blev efter vores ønske serveret på altanen, med den gode udsigt. Personalet var meget venlige og hjælpsomme, og de tog sig tid til at byde os velkommen. De hjalp ligeledes med at leje scooter (hvilket er et must, idet resortet ligger på et mindre "bjerg" med små hullede veje dertil). Stedet tilbød dykker- og snorkelture, og det skal man bestemt gøre brug af! - Kompetent personale og gode ture. Stedet kan klart anbefales, så længe man er klar på at køre på scooter.
Stayed 4 nights in Aug 2018

10/10 Excellent

Riku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable villa
We stayed for two nights one of their lovely villas. The room is very spacious and clean and the balcony opens up to view the yellow bridge. It was nice to follow the boat traffic in the area. The location is a bit aside and I would recommend to have own scooter to move around freely as it's too far to walk to the town. Nothing much to see in the vicinity, but at least it's very quiet there at night. The staff missed our breakfast order twise but it's very minor issue and we managed to get the breakfast in the end.
Stayed 2 nights in Aug 2018

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Mirea Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En lille isoleret perle på Lembongan
Min kæreste og jeg havde en enkelt overnatning på hotellet. Alt i alt en rigtig god oplevelse. Hotellet ligger godt med en smuk udsigt, men det ligger ret langt fra alt. Mange restauranter i området har dog gratis Pick up, hvis man spiser hos dem. Vil kort beskrive hotellet som en lille isoleret perle med dejlige hytter, lækker pool, cool bar, god atmosfære og sødt personale! Helt klart anbefalelsesværdigt!
Stayed 1 night in Jul 2017

6/10 Okay

Jack, DK

Disliked: Cleanliness
Ok, men langt fra alting.. Intet i gå afstand
Kedeligt og øde

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great diving place
The place is great for divers. Easy to come around on the island on scooters. Nice and neat bungalows.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Lovely place, such nice people. Diving was great and very high standard + service. Would definitely recommend this hotel. Very good value. Only thing is it is a bit remote (which is nice because it is beautiful and quite), but renting a scooter, you can get anywhere on the island within 10minutes

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Very friendly and very helpful staff. Some rooms has a fantastic view over the Bay. Breakfast was great and served on our balcony. The hotel is placed a few km from the main road. WiFi worked OK.