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Reviews of Quora Regent

3.5 out of 5
Quora Regent
104 Regent Road, Leicester, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment and great location. Parking was great. Would definitely stay herr again
Stayed 1 night in Jun 2019

2/10 Terrible

Jay

Lack of sound insulation ruined our stay!
Spacious apartment in a good location, but our two night stay was ruined by noise from the flat above. There seems to be no effective sound insulation, so were woken at 7am each morning by the people above us, and found the noise in the evenings so bad that we had to ensure we stayed out until they had gone to bed! As getting a quiet night's sleep is pretty basic, I'd have to give Quora a big thumbs down I'm afraid.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an excellent location. It was clean and very spacious. Sam was extremely friendly and helpful. We really appreciated the early check-in. I have no negative comments for this property.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not my cup of tea. Room was a bit cold and dank. Seems to be managed remotely by people with better things to do so good luck if you need anything. Internet not working, these things happen even at home but it was just one neg to the whole experience. Next time I will stay at a normal hotel with a reception.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only thing I liked about the property was it's proximity to De Montfort Hall and the kitchen was pretty nice. Things I didn't like were: (1) smell of sewer gas coming from bathroom, (2) bed was quite uncomfortable, (3) the internet connection we were told to use didn't appear to be active, so we didn't have internet access and (4) there were people above us making loud noises at all hours of the night.
Stayed 1 night in May 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable accommodation 👍
Sam was really helpful regarding how we find the place. Great location and very clean apartment.
Stayed 1 night in May 2019
Response from Sam on 16 May 2019
Thank you for your lovely comments. So pleased that you had a good stay Warm regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome
Excellent, friendly and prompt service. Great apartment and the staff were really helpful.
Stayed 1 night in May 2019
Response from Sam on 16 May 2019
Thanks for staying with us and for you great feedback. Warm regards

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from sam on 25 Apr 2019
Thank you for staying with us and its lovely to see that you had a good stay. We look forward to having you stay again soon.

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Sam on 2 Apr 2019
Thank you for staying with us and we are glad that your stay was enjoyable. We hope to see you again. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay again. Clean and useful to have oven with local shops around the corner
Stayed 1 night in Mar 2019
Response from Sam on 2 Apr 2019
Many thanks for staying with us again. We hope to see you again soon Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Sam on 18 Mar 2019
Thank you for staying with. I hope you enjoyed your stay and we hope to see you again,

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Sam on 2 Apr 2019
Thanks for staying with us. We hope to see you again soon. Many thanks

10/10 Excellent

Ting-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 2 nights in Feb 2019
Response from Sam on 25 Feb 2019
Thank you so much for staying with and your lovey review. We do hope to see you again. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfy and enjoyable.
Before even checking in, we were messaged by the host Sam. She'd even gone in before we checked in to turn the lights on and heating on. Absolutely perfect it was when we arrived. We were welcomed to an awful smell of drains from the bathroom. That soon went once we'd showered etc. Comfort of the room was lovely. Only issue was the noise from outside. All night all we could hear was nearby traffic and cars etc. Windows didn't seem too sound proof. Overall though, a lovely stay and definitely will book again if needed.
Stayed 2 nights in Dec 2018
Response from Sam on 17 Jan 2019
Thank you for staying with us. Its lovely to hear that would come back and stay with us. My apologies for the smell it had been flushed though and cleaned out before arrival. We would welcome you back at any time.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with loads of space.
Stayed 1 night in Dec 2018
Response from Sam on 3 Jan 2019
Thanks so much for staying with us . We are pleased you enjoyed your stay and hope to see you again Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Sam on 3 Jan 2019
Many thanks for staying with us. Warm regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Option in Leicester City Centre.
I was attending a Christmas Party at a nearby hotel, being fully booked I needed an alternative. Searching the local area there was little choice other than some less than salubrious looking Bed & Breakfasts. Finding this accommodation almost next door to the party venue I decided to give it a try, and I have to say I'm more than happy that I did. I was a little concerned that the accommodation was on a main road, but there was little or no noise at all that I could hear. Entry to the apartment was gained using a key box for which the PIN code was sent by SMS prior to check-in, all very simple and easy. On entering, the initial room was decently sized with a double bed, table with two chairs, a TV and strong WiFi. There was a separate fully equipped kitchen with ample equipment should you wish to self-cater and a reasonably sized shower room. The apartment is basically decorated, and everything currently seems to be very well maintained. There is off-street parking should you need it, but as in my case if you have arrived in the City by train, the accommodation is an easy short walk from the station. Overall, this was a great option for a single night stay (I have already booked another night for the next week) and a place that I would definitely recommend especially if you need to be in the City for a longer period of time.
Stayed 1 night in Dec 2018
Response from Sam on 3 Jan 2019
Many thanks for staying with us, on both occasions. We are so pleased that you enjoyed it. We hope to see you again soon. Warm regards

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place to stay
Great value !
Stayed 2 nights in Dec 2018
Response from Sam on 3 Jan 2019
Many thanks for staying with us. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Sam on 3 Jan 2019
Many thanks for staying with us Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leicester short trip
Great location, comfortable and clean. Wifi was pretty non existent though !
Stayed 1 night in Nov 2018
Response from Sam on 17 Jan 2019
Thank you for staying with us. Our Wifi has been sorted out now and apologies for that inconvenience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Sam on 17 Jan 2019
Thank you for staying with us.

10/10 Excellent

Katherine

The appartment was extremely spacious. Both rooms had a nice on suite. The kitchen living area was also spacious and very modern decore. The appartment was very clean and in a great location close by to the city centre and train station. I would definatly reccomend and stay again.
Stayed 1 night in Nov 2018
Response from Tina on 21 Nov 2018
Thank you for your kind review. We are glad you enjoyed your stay with us.

10/10 Excellent

Heylia

Great little apartment right near De Montford Hall. Sam was a great and allowed me a later check out. I’ll be staying here again when I’m back in April 19
Stayed 1 night in Nov 2018
Response from Sam on 20 Nov 2018
Thank you Heylia for your lovely comments. We would welcome you back in April and look forward to seeing you then, Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Sam on 20 Nov 2018
Thank you for your feedback.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A breathe of fresh air in the city
This is my go to place in Leicester now, I have stopped in several hotels in the City on business and decided for a change, Quora Stays gave freedom and ease, Sam is extremely professional and nothing is too much
Stayed 3 nights in Oct 2018
Response from Sam on 1 Nov 2018
Thank you so much for staying with us. We do work hard to make sure our guests have a enjoyable stay. We hope to see you soon, Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money and great location, can recommend
Stayed 1 night in Oct 2018
Response from Sam on 28 Oct 2018
Thank you for staying with us and we hope to see you again soon. Warm regards

4/10 Poor

richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Beware
Very cheap looking fixture and fittings, uncomfortable bed. The shower/bathroom was freezing cold with no heater. The room heater temperature controls didn’t work so the room was either boiling hot or very cold. A very unpleasant area, pretty sure 2 youths were attempting to break into the apartment whilst I was fetching my bags from the car, very glad I had locked the door. Which isn’t automatic locking if you plan on staying here. Overall it’s very clear I won’t be staying there again.
Stayed 1 night in Oct 2018
Response from Sam on 30 Oct 2018
Good evening Richard, My sincere apologies that your stay with us wasn't enjoyable. All comments have been taken on board and the issues mentioned have been rectified, our aim is to provide an excellent service. If you could assist with giving us a time as to when the youths were on site we can check our security recording and report them to the appropriate authority - as this activity is very unusual for us. Once again my apologies. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfortable. Overall, a very pleasant stay!
Stayed 1 night in Oct 2018
Response from Sam on 25 Oct 2018
Many thanks for staying with us. We hope to see you again soon. Thanks

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fair but a little basic
As a frequent business traveller, you get atuned to what’s good and not quite so good. Starting with the positives. Very clean and well laid out. The biggest thing missing, which I usually see in these places is a dishwasher. My gripe, such as it is, is that everything is cheap quality, from the fittings to the mattress, I had paid less money for a nice hotel, breakfast included, the night before. It was a little hard to find in the dark, but the location and number of shops and good eating places in the vicinity more than compensate for that.
Stayed 1 night in Oct 2018
Response from Sam on 25 Oct 2018
Hi Mark, Many thanks for your feedback, its always taken on board and welcomed to help us continuously improve. I am pleased that enjoyed your stay however, and hope that the future we see you again. Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities in good location
This studio apartment was great with excellent facilities and very good value. Unfortunately overnight there was a lot of noise from another apartment and people hanging around in the car park in the early hours, despite other guests asking them to be quiet.
Stayed 1 night in Oct 2018
Response from Nikki - Guest Relations. on 20 Oct 2018
I am so sorry for the disruption you had during your stay. We are making changes to our policies to try to eradicate events like that. I hope it doesn't put you off using our facilities again.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,and lovely clean,comfortable flat
Stayed 1 night in Oct 2018
Response from Sam on 10 Oct 2018
Many thanks for your kind comments. We hope you enjoyed your stay and we hope to see you again in the future. Warm regards

10/10 Excellent

G, Northants, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly excellent
Excellent customer services, allowed me to change date. Great room and check in/out wonderfully easy. Only down side was that on the night we stayed, it was unfortunate that there were other guests who made noise through most of the night, but that cannot be blamed on the place itself. Overall, I would definitely recommend it.
Stayed 1 night in Sep 2018
Response from Sam on 10 Oct 2018
Thank you so much for your review, all comments are taken on board. We are so pleased that you enjoyed your stay and hope that we may see you again in the future. Warm regards

10/10 Excellent

Mo

Relaxing stay perfect for couple
The place was realy clean and location was really easy to get to. All cutlery was clean. Only downside was the bed was a bit springy but other than that the stay was really good and relaxing. Thr host was really nice and friendly and always there to hand for any issues or general enquiries
Stayed 3 nights in Sep 2018
Response from Sam on 19 Sept 2018
Thank you so much for staying with us. I am pleased that you have had enjoyable experience. We hope that you stay with us again. Warm regards

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Leicester Uni
This was the perfect property for us. Easy to find. Walking distance to the university. Spacious living room with comfortable couches. Well equipped kitchenette. Two good size en-suite bedrooms. The only thing that would have made it better was black-out blinds.
Stayed 1 night in Jun 2018
Response from Sam on 12 Jun 2018
Many thanks for staying with us and for your lovely comments. Any feedback is gratefully received. Hopefully we will see you back very soon.

10/10 Excellent

Ally, Devon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service & lovely place
A small group of us came to Leicester to watch the rugby & we wanted somewhere to stay where we could have some communal space, not just separate hotel rooms & this place was perfect. We needed to check in early in order to be at the Stadium on time & Sam was brilliant at accommodating us. The keypad entry for the doors is easy & convenient & meant we could all come & go separately without worrying about keys. Would stay here again without hesitation.
Stayed 1 night in Apr 2018
Response from Sam on 16 Apr 2018
Thank you so much for your lovely comments. It was a pleasure to have you stay and we look forward to welcoming you again soon.

8/10 Good

Alf Jul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from Sam on 18 Mar 2019
Thank you for staying with us. I hope you enjoyed you stay and we look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very clean and tidy, toilet little bit small. very convenient
Stayed 2 nights in Jan 2019
Response from Sam on 25 Jan 2019
Thank you for staying with us. We hope to see you again soon,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常に便利な立地ですが、レセプションなどないため、チェックインに難あり。 宿泊施設としての案内表示が少なすぎる。
Stayed 1 night in Oct 2018
Response from Sam on 2 Nov 2018
Many thanks for staying with us. We appreciate the feedback given. Although we don't have a reception, one of our Welcome Team came straight down to help you and explain the access information. The apartment that you booked was a studio and does have a large living/ sleeping area, separate kitchen and bathroom and is one of our larger apartments but we do appreciate that sometimes they don't suit all tastes. We do hope that you will visit us again and wish you well. warm regards