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Reviews of The Silk House

2.5 out of 5
The Silk House
64 Saint Edward Street, Leek, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 38 reviews" "
Rating 8 - Good. 6 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with partner
Liked: Amenities
It was near to where we needed to get to
Stayed 1 night in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful character property and garden area stunning. The host is a real true gentleman hes very kind and very friendly and approachable . Nothing is too much for him at all.we have stayed before and we will definitely be back again soon. We feel so at ease and relaxed and peaceful n safe . Very very convenient for everything you could want in a beautiful town like Leek . Perfect really honestly its beautiful n its very very reasonably priced. Love the quirkiness of the building n i love the area too. Best wishes Craig and Claire xxxxxxx
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of character in the room, pretty area. Also a friendly welcome!
Stayed 1 night in Jan 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nick was extremely helpful and made sure that everything was just right for us to enjoy our weekend stop-over in Leek. The Silk House is very well situated for all that Leek has to offer in terms of shops, cafes, pubs and restaurants. A perfect weekend and we will definitely stay again when we’re next in the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Loved it. Great location and plenty of parking right outside
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault
Excellent clean, comfortable room. Very reasonable price.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and suprisingly quiet, considering it was right in the centre of town a really nice hotel for the price.
Stayed 1 night in Oct 2023

6/10 Okay

Alexander

Stayed 1 night in Sep 2023

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Stayed 1 night in Aug 2023

4/10 Poor

Dee

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We expected a lot more for the price...a few tins of paint would be a start,our bathroom as nice as it was smelled damp and mouldy Generally the inside of the hotel could do with some tlc Looked lovely from the outside but the inside is terrible....Premier Inn next time
Stayed 1 night in Jul 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reste Fabuleux!
Great hotel in the centre of Leek. It had everything we needed and nothing was too much trouble. A very friendly atmosphere and the breakfast was amazing. We will definitely stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

William

Stayed 1 night in May 2023

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly and intimate place to stay
We had a great stay. Nick was extremely helpful and friendly, understanding when we overslept and had a late breakfast. There is a real family feel to the place
Stayed 1 night in Dec 2022

10/10 Excellent

Diana

Stayed 1 night in Dec 2022

10/10 Excellent

Keith

Stayed 1 night in Dec 2022

8/10 Good

Mark

Stayed 1 night in Oct 2022

10/10 Excellent

Ronnie

Stayed 1 night in Aug 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was able to Check in at 12. Booked 3 rooms. Rooms had everything we needed with updated bathrooms. Lots of character within the building. Continental breakfast was good and managers were friendly and couldn't do enough for us. Was a pleasure to meet them and stay at this hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Roy

Stayed 1 night in Jun 2022

10/10 Excellent

Quentin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Amazing friendly service. Outstanding.
Stayed 1 night in Apr 2022

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok overall Lack of hot water the evening of checking in.
Stayed 1 night in Mar 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Hospitality was excellent from Nick and the breakfast room is lovely. Would stay again
Stayed 1 night in Dec 2021

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, great location and staff very helpful.
Stayed 1 night in Oct 2021

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Really nice hotel in a great location, room was comfortable and had a fantastic en suite. Would love to go back for a longer visit.
Stayed 1 night in Sep 2021

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely old town house in the centre of Leek. We had a quiet, comfortable room and were made to feel very at home by the manager/owner. Only one night, but would definitely stay again if we are over that way.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay, lots of character and individuality about the hotel And always good to meet and chat with an owner!
Stayed 1 night in Jul 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Although the kitchen wasn't open due to lockdown the owner was very helpful and provided a place setting for me in the empty Restaurant. I enjoyed my sray and the hotel iscright in the centre of town with plenty to do and see all around.
Stayed 2 nights in Mar 2021

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020