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Reviews of The New Inn Hotel

3 out of 5
The New Inn Hotel
Market Place, Lechlade, England

Reviews

8.4

Very good

Rating 10 - Excellent. 166 out of 407 reviews" "
Rating 8 - Good. 165 out of 407 reviews" "
Rating 6 - Okay. 54 out of 407 reviews" "
Rating 4 - Poor. 15 out of 407 reviews" "
Rating 2 - Terrible. 7 out of 407 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Travelled with partner
Can’t fault the hotel in any way and the staff went above and beyond in their pursuit of making our stay truly enjoyable.
Stayed 2 nights in May 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service
Clean & confortable
Stayed 1 night in May 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Rooms could do with a refresh. Bathrooms are dated. Instant coffee option is a pet hate and my room had limited natural light.
Stayed 1 night in Mar 2024

8/10 Good

Lynne

Liked: Staff & service
Disliked: Property conditions & facilities
Very nice food and staff room shabby and small
Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Great historic building - Food was absolutely fantastic. Stay was great - great value for money.
Stayed 1 night in Feb 2024

8/10 Good

Leigh

Liked: Cleanliness, staff & service, room comfort
Lovely Winter Visit
We spent a lovely evening in the restaurant (great food), and warm cosy bar. Lovely friendly staff. Clean comfy warm room. All very nice and value for money. Free parking at back of hotel. Lechlade is a lovely little town. The New Inn is the best pub in the town.
Stayed 1 night in Jan 2024

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa L

Stayed 1 night in Dec 2023

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely warm pub on the hight street in Lechlade. Food, menu and service in the pub was excellent.
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Stayed 1 night in Oct 2023

4/10 Poor

Anthony

Business traveller
Disliked: Property conditions & facilities, room comfort
Rooms was cold and could not set the heating.
Stayed 1 night in Oct 2023

6/10 Okay

Justyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff and atmosphere was really good, the promise of sky tv in the room was vastly exaggerated as only got two channels of free view, but the food was really nice
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night.
Comfortable bed, hot shower, clean room, free carpark, free Wi-Fi. Very nice breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Joyce

Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quiet country holiday.
Stayed 3 nights in Sep 2023

2/10 Terrible

catherine

Disliked: Property conditions & facilities, room comfort
Shabby tired scruffy very poor vslue
This hotel was booked in February for 2 night for my sons wedding . There are so many beautiful hotels in the Cotswolds but this is not one of them . We were shown a room across the yard in Apsley house - it was shabby tiny with single pillows old iron burn in the dirty carpet and we had to pass bundles of dirty laundry to reach it . It had one tiny skylight window a minute bathroom and no full length hanging . This was £120 ! I wouldn’t have paid £40 for it . The next room was slightly larger still no hanging and a charming view of a garage snd outside toilet . Finally we settled on a room in the main body of the building which was clean and had a reasonable bathroom . It was so tired and shabby though . The staircase to reach it was so old worn with greasy food smells as you climbed the staircase it were very unpleasant . What angered us so much was out the back were newly refurbished stables which were clean fresh and pleasant and unoccupied! We were not shown those . The room with the toll top bath wanted a further £12.50 a night charged even though the carpet in the room was stained and dirty . We did not have breakfast the dining room looked so dated and shabby we decided to go next door to the charming cafe . The only positive I can say was the beds were clean . As said there are beautiful hotels in the Cotswolds but this is not one of them .
Stayed 2 nights in Sep 2023

10/10 Excellent

Sue

Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 2 nights in Aug 2023

4/10 Poor

Jan

Stayed 1 night in Aug 2023

8/10 Good

Edward

Stayed 1 night in Aug 2023

10/10 Excellent

Damiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most efficient staff ever!
Stayed 1 night in Aug 2023

8/10 Good

John

Stayed 2 nights in Jul 2023

6/10 Okay

Brett

Travelled with partner
Liked: Cleanliness, staff & service
Evening meal excellent breakfast is breakfast room was very dated which was a little disappointing for the price Bin in toilet was broken towel’s lovely £140 is too much for 1 night stay In this room £80 is more than enough Village was lovely and surrounding area
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Staff & service, room comfort
Great location to explore Cotswolds. Food was very good and beds comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfasts and evening meals were fabulous. Room was disappointedly small and very hot even with a fan. Too hot to sleep well, avoid room 42. Housekeeping fail, room was not serviced and we had to ask for clean towels!
Stayed 2 nights in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Late booking meant we were on the top floor, not good for us. Difficult access to kettle, so we didn't use it. Window rattled in the wind so had to open it to stop the noise.
Stayed 3 nights in Jun 2023

8/10 Good

David

Stayed 1 night in Jul 2023

6/10 Okay

Gary

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay excellent food
Stayed 2 nights in Jun 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a central location near to the Thames. Staff very friendly. Food (evening meal and breakfast) excellent and reasonably priced.
Stayed 1 night in Jun 2023

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Liked = the position.
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Above snd beyond.
Stayed 1 night in Jun 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was OK. Good value.
Stayed 1 night in May 2023

10/10 Excellent

Marian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Big Twin Room & Bathroom. Constant hot water. Comfy Beds. Amazing friendly & helpful staff. Great Breakfasts & Fishcakes the night before !
Stayed 1 night in May 2023

8/10 Good

Katrina

Stayed 4 nights in May 2023

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 will stay again
Where do I begin! Quaint, Clean, Comfortable with Loads of history. Beautiful location on the Thames. Just a quick jaunt to the Cotswolds and the Cotswold Wildlife Park and Gardens. The pub and restaurant were spot on.The food was Absolutely Superb! My compliments to their chef! We ate every meal in their restaurant. Every staff member was friendly and kind. We honestly hated to leave! 10/10 when I come back to UK will go out of my way to stay here again.
Stayed 4 nights in May 2023

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Philip

Liked: Staff & service
Disliked: Property conditions & facilities
So so
Good food, nice people but in general need of refurbishment
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniel, Reading

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food, nice beer, great garden.
Stayed 3 nights in Apr 2023

4/10 Poor

David

Stayed 1 night in Apr 2023

8/10 Good

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and hospitality
Great value and hospitality
Stayed 1 night in Apr 2023

10/10 Excellent

Tracy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
So so cute! We rented a room just for a quick night sleep but were blown away! The town is adorable and the hotel is in an old home with all the character and charm that comes with it. Only disappointment is that we only stayed here for one night. Pictures don’t do it justice!
Stayed 1 night in Apr 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Barrie

Stayed 1 night in Mar 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

January

Stayed 2 nights in Mar 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Excellent hotel, good value, good service, very attentive and dinner and breakfast top class
Stayed 1 night in Mar 2023

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in a comfy room, very clean and staff very friendly
Stayed 1 night in Feb 2023

10/10 Excellent

Isobel

Stayed 1 night in Feb 2023