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Reviews of Swiss Chocolate Lausanne by Fassbind

2 out of 5
Swiss Chocolate Lausanne by Fassbind
Marterey 15, Lausanne, GVA

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lilibeth Hazel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert, TANAWHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Property in pristine condition.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Courtney, Fort Mill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023

10/10 Excellent

Miranda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel
For being a brand new hotel, this was a great place to stay! There are obviously some kinks they're still working out (e.g., not all the rooms were ready upon arrival after the stated check-in time, there was some construction mess downstairs and in the elevator), but overall, I would recommend staying here. It's in a great location in Lausanne - very close to the water, walking distance to public transportation, shopping, and several decent restaurants and coffee shops. The staff here are incredible and regularly went out of their way to check in on us, make sure we were having a good stay, and providing information regarding the area. Bonus - it has AC!
Stayed 3 nights in Jul 2023

6/10 Okay

Lang Jun

Liked: Cleanliness
Disliked: Staff & service
This is a very new location that is still partly under construction, as of Jul 2023. Good location but, in my opinion, very much understaffed. The hotel location is only staffed after 12 noon for around 5-6 hours (I remember, unstaffed at night). You need to check in at a nearby hotel. Good budget hotel if price is right, I guess.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice and clean hotel in the center of Lausanne. The top floor rooms get very warm during the summer and it is hard to sleep well. I would not recommend the hotel during that period.
Stayed 1 night in Jul 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY
An amazing hotel. Perfect location and close to everything, bars, restaurants, shops, museums and train station. The room was fantastic. Very spacious, modern and maintained well. It was spotless clean. The balcony was great with a nice view. Oh, and the Swiss chocolate fountain in the lobby....WOW..what a nice gesture.
Stayed 3 nights in May 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy
Stayed 1 night in Jan 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
escapade à Lausanne
Chambre très confortable, propreté irréprochable
Stayed 1 night in Dec 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé
Stayed 1 night in Oct 2023

8/10 Good

Edba

Stayed 1 night in Oct 2023

10/10 Excellent

maria maddalena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2023

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and well located hotel in the upper center, friendly staff, good Wifi, check the Lezard Bleu Restaurant only 50 m away
Stayed 3 nights in Aug 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Rolf

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Familienaufenthalt
+ Gesamtes Personal war sehr nett und hilfsbereit - Treppenhaus war wegen Bauarbeiten unsauber
Stayed 9 nights in Jul 2023

10/10 Excellent

Genoveva

Stayed 5 nights in Jul 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and generally above expectations in every aspect. Even had our own balcony!
Stayed 2 nights in Jul 2023

8/10 Good

??

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
the welcome chocolate fondue was really good.
Stayed 6 nights in Jul 2023

6/10 Okay

Urara

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
メトロの駅が近くにあるので移動しやすい。スーパーも近くにあって困らないが、日曜は定休日で19:00には閉まるので注意が必要。ホテルの部屋は広くて綺麗でバルコニーがついていて快適である。しかし、連泊しても部屋が掃除されていなかったりタオルが取り替えられていないことが多々あった。受付に従業員が常駐しておらず、何かあったら、近くの系列店（Swiss wine hotel）に出向く必要がある。従業員は明るく親切であるが、少しずつ抜けているところがあるようなホテルである。
Stayed 6 nights in Jul 2023

6/10 Okay

Marco

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel ist eine Baustelle
Das Hotel ist eine Baustelle. Unter meinem Bett lag eine Duschwand die noch verbaut werden muss. Bei meinem Kollege war das Zimmer nicht gereinigt. Bauarbeiten auf allen Etagen. Vielleicht wieder in 6 Monaten.
Stayed 1 night in Jul 2023

8/10 Good

Rossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Chocolate
Stayed 1 night in Jul 2023

4/10 Poor

Hélène, Montreal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
L'hôtel est en rénovation; des matériaux de constructions sont partout dans les couloirs et à la réception; bruits de construction dès 7 h le matin.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Lou-Salome

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel recemment rénové, balcon avec vue sur le lac, par contre debut juin sous les toits il faisait quand meme chaud et la clim ne marchait pas.
Stayed 1 night in Jun 2023