Exterior
Check availability

Reviews of Edgewater Hotel & Casino Resort

3.5 out of 5
Edgewater Hotel & Casino Resort
2020 S. Casino Drive, Laughlin, NV

Reviews

7.4

Good

Rating 10 - Excellent. 1560 out of 4590 reviews" "
Rating 8 - Good. 1184 out of 4590 reviews" "
Rating 6 - Okay. 818 out of 4590 reviews" "
Rating 4 - Poor. 536 out of 4590 reviews" "
Rating 2 - Terrible. 492 out of 4590 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I guess they don't have 24h housekeeping because when i called for extra towels i never got them. And the eco remote was hard to use. You have to point it at a specific spot of it doesn't work
Stayed 1 night in May 2024
Response from Room Reservations on 22 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2024
Response from Summer on 22 May 2024
Thank you for your feedback.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024
Response from Summer on 22 May 2024
Thank you for your feedback.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from s on 23 May 2024
Thank you for your feedback.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 1 night in May 2024
Response from Room Reservations on 21 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Room Reservations on 22 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place to stay with a river view and games to play!
Stayed 2 nights in May 2024
Response from Room Reservations on 20 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness
Doesn't like the rotten egg smell in my room
Stayed 3 nights in May 2024
Response from Room Reservations on 20 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

6/10 Okay

Annette

Liked: Staff & service
Stayed 1 night in May 2024
Response from Summer on 21 May 2024
Thank you for your feedback.

10/10 Excellent

Jose d vazquez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice casino and hotel!!
Stayed 3 nights in May 2024
Response from Summer on 20 May 2024
Thank you for your feedback.

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Summer on 20 May 2024
Thank you for your feedback.

2/10 Terrible

jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is gross. The bathroom is nasty and there was black stuff in the sink. There were stains on the pillowcases. The room has no fridge and just made my skin crawl
Stayed 1 night in May 2024
Response from s on 19 May 2024
Thank you for your feedback.

6/10 Okay

maria

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property needs to be updated and has a smell.
Stayed 2 nights in May 2024
Response from s on 19 May 2024
Thank you for your feedback.

10/10 Excellent

Donna

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from s on 19 May 2024
Thank you for your feedback.

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On vacation
Stayed 1 night in May 2024
Response from s on 19 May 2024
Thank you for your feedback.

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from s on 19 May 2024
Thank you for your feedback.

4/10 Poor

Candace

Travelled with partner
Disliked: Staff & service
Hair dryer did not work in room, curtains allowed way to much light into room so awoke as soon as it got light out, air conditioning unit super loud when compressor kicked in, reported areas requiring maintenance upon checking out, lady at front desk did not care, did not apologize just completely blew me off.
Stayed 1 night in May 2024
Response from Summer on 20 May 2024
Thank you for your feedback.

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful
Stayed 2 nights in May 2024
Response from s on 20 May 2024
Thank you for your feedback.

2/10 Terrible

Keith

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathrooms have no exhaust fans. After a hot shower it's like a hot box. My room had a coffee pot that made cold coffee. Hot water didn't work. If it did work, there were 2 of us and only one cup.
Stayed 2 nights in May 2024
Response from s on 19 May 2024
Thank you for your feedback.

10/10 Excellent

irene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024
Response from s on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from s on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Laughlin is a very laid back Vegas. It is pretty walking along the river. The hotel is clean, but smoking is allowed in the casinos. There seemed to be a fair amount of people smoking.
Stayed 1 night in May 2024
Response from s on 16 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Crissy

Travelled with partner
Disliked: Cleanliness, amenities
Stayed here because it was the cheapest I could find, and all I needed was a place to rest my head. 1.The coffee makers are in the bathrooms in every room of this hotel, and as weird as it sounds I would have be ok with it had the bathroom counter not have hair all over it. Yuck… no coffee for me. 2. When I turned down the sheet to go to bed there was a big black perfect circle on the blanket… (thank goodness I brought my own blanket.) 3. I was awoken out of my sleep at 3am because my foot started burning, and realized something had bitten me. Stay here if you need a cheap place to just rest, not for a vacation or getaway.
Stayed 1 night in May 2024
Response from s on 16 May 2024
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Jezabelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Room Reservations on 16 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

8/10 Good

Ashlee

Travelled with family
Liked: Cleanliness, property conditions & facilities
Liked it a lot
Stayed 2 nights in May 2024
Response from Room Reservations on 14 May 2024
We liked you a lot! Thank you for your feedback. We appreciate you taking the time to complete our survey. :)

10/10 Excellent

Jose

Very comfortable
Stayed 2 nights in May 2024
Response from Room Reservations on 13 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had fun
Stayed 1 night in May 2024
Response from s on 13 May 2024
Thank you for your feedback.

10/10 Excellent

Mina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice had a great time the only thing i didn't like was that carpet in the room didn't look like it had been vacuumed and the pillows were horrible 😳 🙃
Stayed 1 night in May 2024
Response from Summer on 13 May 2024
Thank you for your feedback.

6/10 Okay

Patricia, Searchlight

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I've been staying at the Edgewater for years now and this time had to be the worst. When we got to our room, it had no towels!! We were staying for 4 nights!! No towels. They really need to update their rooms. No mini fridge, no microwave. Really!!
Stayed 4 nights in May 2024
Response from s on 13 May 2024
Thank you for your feedback.

8/10 Good

Jose

Liked: Cleanliness
Disliked: Amenities
It was ok just not enough towels
Stayed 2 nights in May 2024
Response from Summer on 13 May 2024
Thank you for your feedback.

8/10 Good

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good time. Stayed 5 days. Staff was very nice , prices were good. We plan on doing it again very soon!
Stayed 2 nights in May 2024
Response from s on 13 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Summer on 13 May 2024
Thank you for your feedback.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Summer on 13 May 2024
Thank you for your feedback.

4/10 Poor

Chloe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very dirty, night stands full of dust, showers dirty.
Stayed 1 night in May 2024
Response from Summer on 12 May 2024
Thank you for your feedback.

2/10 Terrible

Geoffrey

Travelled with partner
Probably the dirtiest hotel room I have ever been in. It was hard to breathe with all the dust. The sheets were ripped and so was the pillow case. We left and came to the river lodge. Worst’s experience ever at a hotel.
Stayed 1 night in May 2024
Response from Summer on 11 May 2024
Thank you for your feedback. I have forwarded your concerns to the appropriate departments.

10/10 Excellent

james, LEHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the edgewater is an older hotel but it's an excellent inexpensive stay
Stayed 1 night in Apr 2024
Response from Summer on 11 May 2024
Thank you for your feedback.

6/10 Okay

Terence, San Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Water
Stayed 1 night in Apr 2024
Response from Room Reservations on 10 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the river
Stayed 2 nights in Apr 2024
Response from Room Reservations on 10 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

10/10 Excellent

Jerry

Liked: Property conditions & facilities
Check in is a breeze . Staff are awesome and helpful . Friendly I am a regular and have always had a great time ..
Stayed 1 night in May 2024
Response from Room Reservations on 10 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Room Reservations on 10 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service
Room was very dirty. Bedding smelled like cigarette smoke & we had a non smoking room. Towels were dirty and the shower disgusting
Stayed 1 night in Apr 2024
Response from Room Reservations on 9 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

6/10 Okay

William

Disliked: Property conditions & facilities
It’s just ok
Stayed 2 nights in May 2024
Response from Room Reservations on 9 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

4/10 Poor

Alice Denise

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Justine on 9 May 2024
Thank you for your feedback. We appreciate you taking the time to complete our survey.

8/10 Good

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was clean. Great customer service. Overall a good experience.
Stayed 1 night in May 2024
Response from Summer on 7 May 2024
Thank you for your feedback.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but i don't understand why i had to pay agai; since i had made the reservation in advance.
Stayed 1 night in May 2024
Response from Summer on 7 May 2024
You were charged room and tax by the third party, however, resort fees and deposit were due at check-in.

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied with everything.
Stayed 2 nights in Apr 2024
Response from Summer on 7 May 2024
Thank you for your feedback.

2/10 Terrible

Gary

Business traveller
Long line to check in . When I got to the room wasn’t ready had to move to another room and it is all outdated.
Stayed 1 night in May 2024
Response from s on 6 May 2024
Thank you for your feedback.

2/10 Terrible

Steve

Disliked: Staff & service, amenities, property conditions & facilities
Hotel personnel was very rude
Stayed 2 nights in May 2024
Response from Thank you for your feedback. on 6 May 2024
Thank you for your feedback.

6/10 Okay

Lesly, Las Vegas

Travelled with partner
Disliked: Property conditions & facilities
Run down and dirty
Stayed 1 night in May 2024
Response from Summer on 6 May 2024
Thank you for your feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 1 night in May 2024
Response from Summer on 6 May 2024
Thank you for your feedback.