Exterior

Reviews of Sweet Inn

2.5 out of 5
Sweet Inn
lot 792 Pantai Cenang, Langkawi, Kedah

Reviews

6.4
Rating 10 - Excellent. 5 out of 80 reviews" "
Rating 8 - Good. 34 out of 80 reviews" "
Rating 6 - Okay. 21 out of 80 reviews" "
Rating 4 - Poor. 14 out of 80 reviews" "
Rating 2 - Terrible. 6 out of 80 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check-out fees :( Very nice staff, family inn ? :)
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and not worth the money
The hotel is run down with poor quality bedding and toilet. The bed sheet was so thin - we could see though the bed and it is dirty. The towels was old. The floor towel was ripped and dirty - it seemed like it has not been changed for ages. We have asked the hotel to change the bed sheet and the towels, but no avail. Apart from the location, there is nothing good about it.
Stayed 2 nights in Dec 2018

8/10 Good

MOHD HADI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To expansive for what you get
Aircon remote broken,aints in the bed,tv not a single englisch speaking channel
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay and will not visit again
We requested for room at upstairs but they give us downstairs room. The TV in the room in not functioning and without informing us, when we ask, they say it is spoil and no replacement was given. What a disappointment. Downstairs room is very noisy, we can hear people talk loud outside whole night till 1am in the midnight. It was a terrible stay. i will not stay there again in the future.
Stayed 2 nights in Dec 2017

2/10 Terrible

Susan , melaka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location but bad set up
It was not shown there are 2 stories. Rooms are small for 3 guest. Old furniture and matteres were so uncomfortable till the spring can be felt in our spine. Corridors are not swept and kept clean. Flies and dirt outside our rooms. No hot water flask or kettle in room. We had to come down to the reception to take drinking water. Very regretting stay. Money was not worth for such a downgraded hotel.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service
Good option if you are looking for low cost hotel
Stayed 1 day only. Behaviour was good. Room was okay. Close to beach. Room facility is not bad. AC was running, only fan was slow.WIFI support was nice. If you are looking to just stay at low cost and just walk-in distance from the beach, I can suggest it for you. Nothing negative to comment about this hotel.
Stayed 1 night in Oct 2017

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
Good part of town and good place to do trips or chill! Very laid back staff
Stayed 2 nights in Aug 2017

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Accommodation!
Had a wonderful stay! Showed up in Langkawi and only booked one night! We ended up staying for 6! The beds were comfy, rooms were clean, service was lovely, breakfast was amazing, room had AC and fan, plus wifi was great! All around a really great experience for a cheap price! Would definitely recommend staying here and would stay here again if we were to return!
Stayed 1 night in Jul 2017
Dear Guest, thank you for such a good compliment,we are looking forward to serve even better service for your next trip

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Near the beach. Peaceful environment.
Stayed 2 nights in Jul 2017

8/10 Good

Azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It's amazing stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, just a little noisy
Really good service, simple but nice room. Hot water and AC worked well. Walking distance to the beach and some supermarkets, recommend to rent scooter by the hotel for 35MYR to go explore Langkawi.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Great location but accomodation is poor.
The hotel is a very short walk away from Cenang Beach, maybe 4 minutes. The double room we stayed in was tiny and with our two large backpacks there was hardly any floor space. Bed sheets and towels were very badly stained so I slept in my sleeping bag liner. There were only 2 plus we could use to charge electrical items and when you're traveling thats not very useful. There was no toilet paper in the bathroom when we arrived. Staff weren't really bothered with guests. They were pleasant enough though when you had to speak to them. It's a pity as the property has lots of potential and a little effort would make a massive difference.

8/10 Good

Carol, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good hotel
The beds are comfy, the sheets were clean and the room was spacious enough for two people. The location is very good, just a short walk from the beach.

6/10 Okay

Nezir

Disliked: Cleanliness

6/10 Okay

Mollie

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty and dark room. Terrible service.
I felt cheated because it wasn't a hotel, it was a MOTEL. Extremely basic, dark, uncomfortable and dirty. WiFi not working at all, not even in the common areas. Non-english speaking staff. No cleaning service at all. Bed mattress very hard and uncomfortable, and bed sheets dirty. We had to ask for a towel and toilet paper... No place to leave the toilet paper in the bathroom, which is pretty basic! The bathroom window didn't close so bugs came in through there.

6/10 Okay

Verified traveller

Cool hotel for resting
Hot & cold water have to take from reception counter. No small fridge provided in the room. Be prepared for mosquito attack. Towel, toilet roll, coffee sachet need to ask from reception counter.

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service are poor.

8/10 Good

Abu, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good environment and easy to access..management people was very friendly and guided very well

8/10 Good

Nadia, KL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant. Location.
Pleasant stay. Great location at Pantai Cenang.

6/10 Okay

Verified traveller

bugdet hotel
clean enough, comfortable bed, cosy courtyard, but sometimes too noisy because all windows in bar or parking place. the walls also are too thin.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
great location, cheap place close to beach and main street!

6/10 Okay

Warren, Boulder, Colorado, US

Liked: Cleanliness
Great low budget hotel
Great low cost option. Simple and basic but well kept and clean. Hot water didn't work in first room but was immediately remedied by moving to new room.

2/10 Terrible

chong, Kk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find the place
Hard to find the place. Can make bigger sign outside the road.

8/10 Good

MUTRAFFIN, klang, selangor

Liked: Staff & service
Recommended for couple and friends
I stayed for 4days 3nights. The room is quite small but it is okay for me and my husband. They will provide towels if you ask. Air conditioner and heater functioning well. It is 5-7 minutes walk to the beach. There are also Malay food stalls outside this motel. You need to ask the room service to clean your room. So far I'm satisfied with the location, room and room service.

8/10 Good

Fathillah, Perak

Liked: Cleanliness, staff & service, room comfort
Satisfying
we stayed for 4days and 3nights. the service is good,the people are nice.overall,everything is good. we just need the basic needs for stay only and everything is complete.rate is reasonable.furthermore, this place only takes 7-10 mins walk to Chenang beach

8/10 Good

Roman, Usa

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Good
Value for budget hotel. The staff is nice but they don't clean the room unless you ask. Location is good for the clean empty beach but a little far from some famous food option and shopping area. The hotel is opposite orkid ria, the best seafood restaurant in langkawi.

8/10 Good

MUHAMMAD AZRI, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sweets inn best.
Safe, nice place and room, near to beach. So comfortable.

8/10 Good

James, London

Liked: Property conditions & facilities
Simple accommodation in great location
Small room, but everything you need and all good quality and comfy. Cafe across the road does a great breakfast for about 7 MR and you are 2 mins from the beach. They only clean the room when you asked, but that suited us. Was spotless on arrival. Staff aren't overly friendly but whenwvr we asked for anything they helped out. Awesome kittens too!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good reasonable hotel
Was good staying there, a bit of village style theme but overall was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
backpackers comfort
It was perfect for me and ny friend who was backpacking trough Asia. Sweet inn is a cosy hotel near to both the beach and restaurants. The room was comfortable and you gota lot for a small prise. I absolutelly recomend the hotel to backpackers who want a place that is cheep and good standard.

4/10 Poor

Ibrahim, cheras

Liked: Cleanliness, room comfort
Disliked: Staff & service
hoho
The hotel is very comfortable, and the environment is very pleasing. The only downside is the staff forgets to clean the room.

8/10 Good

Hyunjoo, Korea

Liked: Staff & service, room comfort
Cheap and good
So gooood

6/10 Okay

troy, kuala lumpur

Disliked: Staff & service, room comfort
Good for price
Small room but new and nice cold air con. Bed ok need new sheets and duvet. Overall good for the price.

8/10 Good

Zul, Johor

Liked: Cleanliness, staff & service
Sweet in
I'm feeling happy with my holiday.. Thanks hotel.com!!

4/10 Poor

Gaurav, India

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Close to beach and the market, but not that good
The location of the hotel is good, about 50 meters off from the busy Pantai Chenang Road. But the room the we were given accommodation in, was not upto the mark. The latch on the bathroom door was broken. The flush seems to have broken and used to not work always. The water heater was on but it didn't function. Although this hotel is on the cheaper side, but one would expect these kind of basic facilities to be up and running. The room, bed etc. were good. You have space and chairs to sit outside your room, and even in the dining area of the hotel. The breakfast was decent, no complaints there. It has it's own parking space so you can park your rented car inside. It's close to beach but you don't have any sea view from the hotel so if you are looking for that, this might not be in your preferred list. And as a general note, in Langkawi, there are only 3 channels (from what we saw in this hotel and some other places). They are TV1, TV2 and TV3 (really, simplicity at it's best :P). Onlt one of the channels had news/movies in English. Other 2 were in Malay. But since most of the time is spent outside hotel, one shouldn't be bothered much.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Ok but could be cleaner
Location is good, but room had dead firefly and live slug in it even if the room seemed clean enough. Service is basic, wifi not good but that's everywhere the same in Malaysia apart from kl we found. Ok for a backpacker stay, but if you are stuck in the hotel as we were since it rained non stop for 24hours, not great

10/10 Excellent

Nitesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel for budget holiday
This place is so close to Cenang beach that you can experience the sand on under your feet after only a 5 min walk. Moreover, Cenang beach is the place to be in Langkawi. The area is open till 4:00 am so you can have a nice time very close to your hotel and simply walk back! The rooms and services are as advertised. The staff is courteous and very helpful. We had come for two days but liked it so much that we extended our stay here.

4/10 Poor

Januaryaway, London

Disliked: Staff & service, room comfort
Poor service, decent rooms for the low price
The staff thought I was coming 1 day later after finally finding my reservation so I asked for them to find me a room elsewhere which after a long time looking happened to be a really bad and dirty room a bit further in Pantai Cenang with only a fan but I got a room with air con, not the one I booked for, after the first night. The room was ok for this type of hotels in Asia, that is with a shower next to the toilets, and there was a small desk, table and chairs which was good. The location is slightly off the main road and beach. Still, I can't have a good opinion after what happened the first night there but I discovered that this extremely poor level of service is the norm everywhere in Langkawi.

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Jesse

Liked: Staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

nur shuhada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kepuasan hati
sangat selesa, kebersihan yg tip top
Stayed 2 nights in Nov 2018

4/10 Poor

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunkigt
Hotell just innanför shoppinggatan. Rummet var sunkigt och man kände varenda fjäder i sängen. Förtjänar inte 2,5 stjärnor.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good Low Budget Accomodation
Very friendly staff, quite small room with only basic accessories, but OK for the room rate. WLAN works only if mosg guests arr out Sandy beach 5 minutes walk, very well maintained and only few people.
Stayed 3 nights in Jan 2018

4/10 Poor

Matilda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not going there again
We were supposed to stay at Sweet Inn for three nights but ended up staying only two. The accommodation was not very clean and the room was super noisy. Wifi didnt work well either. When we were checking out the staff didnt want to gove us back our deposit money because we didnt have some receit that they were supposed to give us while checking in, they never did that.. but luckily we got the money back. Good for backpackers.
Stayed 3 nights in Jan 2018

8/10 Good

Achik, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berpatutan dan Berbaloi
Sweet inn langkawi tempat penginapan yang cantik dan selesa. Harga sangat murah dan berbaloi. Cuma signboard Sweet Inn perlu dibaiki kerana susah nak cari lokasi pada waktu malam.
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

8/10 Good

Nabil, France

Liked: Staff & service
Disliked: Cleanliness
Small hotel small price close to animation area/be
Quality/price is very good. It s small hotel close to the beach and animation area. The cleaning room is done if you talk about it on the morning. The facilities is little old but it's ok and for the price payed is very good.
Stayed 1 night in Aug 2017