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Reviews of Mackenzie Apartments & Suites

3.5 out of 5
Mackenzie Apartments & Suites
4 Sibbald Ln, Lake Tekapo

Reviews

9.8

Exceptional

Rating 10 - Excellent. 72 out of 79 reviews" "
Rating 8 - Good. 4 out of 79 reviews" "
Rating 6 - Okay. 2 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. The overnight stay was my present for my friend’s birthday and she was thrilled to be there, thrilled with the view and standard of accommodation
Stayed 1 night in Apr 2024

10/10 Excellent

Chrisanty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a complete 2 bedrooms fully furnished apartment. Nice view and a friendly host. There's a clear view of stars from the front of property. Will book this property again.

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Beautiful apartment.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Host was fantastic and accomodation spacious and modern
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, room comfort
Bad communication from property manager
I have never made a bad review ever on Hotels.com. So I hope that the owner will read this. Upon arriving at 1 PM. I asked what we do about breakfast because I wasn’t sure. I was told by the property manager that I would’ve had to have, pre-ordered it when I made my booking. Not having my paper in front of me I thought that I may have done that and I said I was aware of the breakfast. But the manager said that I had not and it was thus not available. I I specifically booked this property because of the continental breakfast. I could’ve found many less expensive options. The property manager made it clear that the breakfast was no longer available. Although even on their website, it says that I have until 5 o’clock to order it. I did not want any problems so I just excepted her explanation graciously. Later that evening, I contacted Hotels.com to register a complaint. They reached out to the property manager, who then shockingly told hotels.com that they had informed me that I would have to order it by 5 o’clock that day, and that they waited for my car that they didn’t receive. Why on earth, would I not have ordered it right then if she had told me that? It appeared that the property manager either did not want to do the extra work for breakfast, or did not, as she said, have the supplies necessary, because I had not reserved it when I made my booking. if you want to reach us, please reach out to me. And please solve this problem for others.
Stayed 1 night in May 2023
Response from Ivan (owner) on 6 May 2023
Hi Michael. Thanks for your review. Your request for breakfast was declined due to your refusal to pay for it.

10/10 Excellent

Ivor

Liked: Cleanliness, amenities
Full marks Ivan and Kathy for the way you have the two apartments set up with garage parking to boot! Well done, we loved our stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property. Great communication Comfy clean bed Awesome shower Super fast internet. We loved it some much we wanted to stay longer but it was booked out for three weeks ahead. If you can book this place DO IT!
Stayed 1 night in Feb 2023

10/10 Excellent

YERRAGUDI RAMACHANDRA VAMSHI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and cozy place in a great location. It is spacious and has everything that is needed.
Stayed 2 nights in Jan 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in excellent condition and all the amenities we required.

10/10 Excellent

Megan

Stayed 1 night in Nov 2022

10/10 Excellent

bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious unit, clean, nice views. Owner was very helpful. Helped us to play golf on Tekapos’ championship golf course, tremendous views . Really enjoyable!! Thanks
Stayed 2 nights in Oct 2022

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with beautiful view, warm & sunny. Would stay again
Stayed 3 nights in Sep 2022

10/10 Excellent

Erik Mattias

Stayed 1 night in Jul 2022

10/10 Excellent

Ikky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cosy and clean apartment.
Stayed 1 night in Jul 2022

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Zhenguo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Jun 2022

10/10 Excellent

Venice

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was a great place to day for our mini holiday
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness
Everything. This has been a wonderful experience
Stayed 2 nights in Jun 2022

10/10 Excellent

Prasan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was in excellent condition. Cathy was amazing, she took very good care of us.
Stayed 1 night in Jun 2022

10/10 Excellent

Ying

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment was spacious, had lovely views, good parking and friendly host.
Stayed 1 night in Apr 2022

10/10 Excellent

Tash

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic accommodation, communication and just picture perfect. Will definitely be back
Stayed 1 night in Dec 2021

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

sammi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
views and toys for my kids
Stayed 1 night in Nov 2021

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to town, friendly staff and very tidy
Stayed 2 nights in Oct 2021

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely and extremely clean property - the host was lovely to deal with. Would highly recommend and would stay again. (Parked in own garage too). Travelled with two kids, so great for families.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious,warm, homely furnishings, books, games and children’s toys.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fantastic views from the property! Huge unit with everything you could ever need in the unit. Lovely hosts, very informative too. Will stay here again .
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was so nice, spacious, warm cozy and the garage kept the car from being frozen. The antique furniture was lovely as was the gas fireplace. We all loved it and wanted to stay longer.
Stayed 1 night in Jun 2021

10/10 Excellent

Todd

Liked: Cleanliness, room comfort
Great place would stay again for sure. Hosts very helpful
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great view over the lake and the landscape. Lots of room to move around.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really Enjoyed our stay. Apartments were clean and really friendly people to deal with.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, we stayed in Sefton Apt. and the view of the night sky from the rear deck was amazing. Apartment was very well appointed and spacious. Would definitely recommend and stay again.
Stayed 2 nights in Mar 2021

10/10 Excellent

Nadeeshani

Liked: Cleanliness, room comfort
Spacious
Lots of space! Very clean
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall pleasant place. Big enough. Nice view. Everything was presented well and clean.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic did not want to leave. Beautiful in every way so warm and inviting
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

4/10 Poor

Irene, New Plymouth

Travelled with family
Liked: Cleanliness
We got put in wrong room- disappointed after carrying 4 x 20kg bags up narrow stairs & unpacking only to have a knock on the door 1/2 hour latter to say they’d made a mistake.The room we were in down below was terrible with very old uncomfortable couches that were very hard to get out of, worse thing was the noise from upstairs walking around- need soundproofing could hear every word and no doubt they could hear our conversations - we never got to sleep until the wee small hours and got woken up again 3.5 hours latter.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Lovely place
The house is close to the lake. It's well presented, clean and tidy, thoughtfully done, plenty of books to read, games provided to spend the time. House had washer and dryer provided and taken care by a very attentive and kind owner. Would love to come again and stay longer.
Stayed 1 night in Dec 2020

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, room comfort
Great Location - Great Views of Lake / Mountains
Stayed here for one night with my daughter. Apartment was up a hill hence had great views of the lake and mountains. Nice deck upstairs to enjoy. Nice having 2 bathrooms. Very clean and tidy. Host was very helpful with recommending places and are history - thank you.
Stayed 1 night in Dec 2020

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, room comfort
Our unit was lovely, spacious and clean. An incredible view and 2 min drive to the shops which is very walkable.
Stayed 1 night in Nov 2020

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Very happy with our stay.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent property with everything you could need provided. the only downside for me was the noise from the apartment above. you can hear everything from foot traffic to conversations even the toilet being flushed. some serious noise reducing insulation is needed between the ceilings of the apartments. which is a shame considering they are new builds and everything else is excellent.
Stayed 1 night in Oct 2020

10/10 Excellent

Rory, Lower Hutt

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
These apartments are just brilliant. Huge in size and everything is basically new and well appointed. Amazing host and the views were incredible. Very central to town. Host really went out of her way to make our 2 yesr old daughter feel at home as well. Very kind. Would highly recomend anyone to stay here.
Stayed 2 nights in Oct 2020

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

PhilipandLesley, Wellington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and Ivan very helpful. Easy access to town
Stayed 2 nights in Sep 2020