8/10 Good
Cindy
Travelled with pets, Travelled with partner
30 May 2023
Liked: Cleanliness, staff & service
We really enjoyed the hotel and the staff was very nice! We had a bit of an issue with checking in when we arrived -- the room keys did not work, so we had to go back/forth and also we did not get the premium room we booked for my husband's birthday celebration. Given that it was a fully booked weekend with Memorial Day, the manager gave us a refund of the room difference.
Also, the room remote control was not working properly, so we had a really hard time with the tv. A full-length mirror for the room would have been an extra nice touch.
We loved the gift of breakfast, drink, and private beach vouchers and being able to make our own coffee & tea with access to a communal kitchen. We also really enjoyed the smores and evening events.
Lastly, they welcomed our pup so nicely and he had a great time meeting other fur-friends. Thank you again for the experience! We'd definitely try another time at The Coachman in the future!
Cindy
Stayed 2 nights in May 2023