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Reviews of The Elms Waterfront Cottages

2.5 out of 5
The Elms Waterfront Cottages
1 Bay Rd, Lake Luzerne, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Don’t like the shower room . No shelf in the bathroom. The floor was not clean as well as the bathroom.
Stayed 2 nights in Sep 2021

6/10 Okay

NICOLE

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Lovely area, great location I just wish I had expectations of glamping more than a boutique cottage. When I addressed a few issues the owner was very accommodating and helped out ASAP. We also left our tablet and they found it and sent it back. I would say the cottages are more on the rustic side.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, room comfort
City escape
Perfect location and beautiful views
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities
Staff was extremely courteous, as were other guests. Room was spotless on arrival - remotes for TV and cable in ziplock bags to help ensure they stayed sanitized (never even touched the bags). For the bonus, no-touch flushing toilet. The shower surround could use a little work, but it there didn't seem to be even any (immediate) risk of 'real' issues.
Stayed 2 nights in Jul 2020
Response from Chandler on 21 Jul 2020
Thank you for taking the time to write a review. We appreciate your feedback. See you again.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location, quiet and close walk to store or grab a bite to eat
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We only stayed one night but will be back next year for a longer stay! There were several kayaks, canoes, boats and paddle boats with everything needed to go out and enjoy the water. There was a private beach, which was nice and sandy. The cabin we stayed at was nice and has had some recent work done. I think it could have probably used a deep clean because there was some mold starting in one of the air conditioners and dust on the box fan upstairs but, hey, it’s a cabin.. not a luxury suit at a hotel. It was super nice to have a small convenient store on the other side of the fence through the “short cut” that we could run to and grab snacks and various things. It’s like two different “worlds” with the fence separating everything. There is the serene lake where it’s peaceful and quiet and on the other side it was a small town with some stores and light traffic. We didn’t use the fire ring but I saw several people going that and It looked like fun and there were nice chairs all ready for a night around the fire. There were also restaurants in walking distance. There is no cell service but the WiFi was pretty good and we had no trouble. We ate at Rocco’s pizza which I would recommend but I would have it delivered because there was no ac in the building. Hadley’s general store was a two minute drive and totally worth checking out and eating at. Breakfast there was amazing and I’m sure lunch and dinner are too! We will absolutely be back!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying they. Will definitely go back again!!
Stayed 2 nights in Jul 2018

2/10 Terrible

Sad guest, NYC

Disliked: Cleanliness, property conditions & facilities, room comfort
old tired dirty noisy
possibly the worst property we have ever evcountered
Stayed 1 night in Aug 2017

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Thank you very much Joel for your kind words and wonderful presence on our property. Please return often. Chandler

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
The Elms was peaceful, relaxing and just what we were looking for. Close to lake George.

8/10 Good

Daisuke

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020
Response from Chandler on 21 Jul 2020
Thank you for your comments. We appreciate you as a customer and guest.. See you again.

10/10 Excellent

Juimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is very kind and helpful and there are many activities to do ,lake view is good hardware is a little bit outdated for the price overall pretty good experience
Stayed 2 nights in May 2018