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Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool loungers

Guest reviews

3.7 out of 5 Good
98 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Personal protective equipment

Map

Explore the area

Popular LocationLabuan Bird Park17 min walk
Popular LocationChimney of Labuan20 min walk
Popular LocationSurrender Point9 min drive
AirportLabuan (LBU)13 min drive

Choose dates to view prices

  • Suite Sea View King Bed

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • Sea view
    • Sleeps 2
    More detailsSuite Sea View King Bed
  • Deluxe Garden View Twin Bed

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsDeluxe Garden View Twin Bed
  • Deluxe Garden View King

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsDeluxe Garden View King
  • Deluxe Twin Room, Sea View

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 2
    More detailsDeluxe Twin Room, Sea View
  • Deluxe Sea View King Bed

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 2
    More detailsDeluxe Sea View King Bed

About this area

Labuan

Located in Labuan, Palm Beach Resort & Spa is on a private beach. Notable landmarks in the area include Chimney of Labuan and Surrender Point, and travellers wishing to experience a bit of culture can try Labuan International Sea Sport Complex. Travelling with kids? Don't miss Labuan Bird Park. Take the opportunity to explore the area for water adventures such as scuba diving.

Visit our Labuan travel guide
Map
Popular Location

What's nearby

  • Labuan Bird Park - 17 min walk
  • Chimney of Labuan - 20 min walk
  • Layang-Layang Beach - 8 min drive
  • Surrender Point - 9 min drive
  • Chimney - 12 min drive

Getting around

  • Labuan (LBU) - 13 min drive

About this property

Palm Beach Resort & Spa

Resort with private beach and full-service spa
Spend the day relaxing on Palm Beach Resort & Spa's private beach or pampering yourself at the resort's full-service spa. All 245 rooms offer free WiFi, furnished balconies and TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and separate bathtubs and showers.
Palm Beach Resort & Spa offers 245 forms of air-conditioned accommodation with minibars and complimentary bottles of water. Rooms open to furnished balconies. Satellite televisions are provided.

Bathrooms include a separate bath and shower, slippers and hairdryers. This Labuan resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free ferry terminal shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 25 for adults and MYR 12.5 for children
  • 1 restaurant
  • 1 beach bar, 1 swim-up bar and 1 bar
  • Room service available

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Private beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 92.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 25 for adults and MYR 12.5 for children (approximately)
  • Rollaway bed fee: MYR 92.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

We should mention

This property offers transfers from the ferry terminal; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Palm Beach Resort & Spa and receive a full refund?
Yes, Palm Beach Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Palm Beach Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palm Beach Resort & Spa?
As of 13 Aug 2020, prices found for a 1-night stay for 2 adults at Palm Beach Resort & Spa on 14 Aug 2020 start from RM241, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Palm Beach Resort & Spa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palm Beach Resort & Spa?
Self-parking is free at this property.
What time is check-in at this resort?
Check-in is from 2:00 PM to 10:30 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this property located?
Nestled on the beach, this Labuan resort is within 1 mi (2 km) of Labuan Bird Park and Chimney of Labuan. Layang-Layang Beach and Surrender Point are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Palm Beach Resort & Spa

3.7
5 - Excellent
21
4 - Good
42
3 - Okay
23
2 - Mediocre
9
1 - Poor
3
3.7
Cleanliness
3.8
Service and Staff
3.3
Amenities
3.5
Property condition
3.0 out of 5 Okay
  • Liked: Cleanliness

Breakfast was decent, not the best. Overall attraction is the beach. Room was bigger but then looks outdated. Furniture wise looks old and woody.

Stayed 2 nights in Jan 2020
4.0 out of 5 Good
  • Liked: Staff & service, property conditions & facilities, room comfort

This was a solo trip for five days to relax. First off the hotel is in a very remote area of the island, but it is absolutely beautiful. There are no solo excursions, and it was more difficult to get back to the mainland to do any of the tours. The view from my apartment was absolutely breathtaking. The beach was beautiful and they raked it every day, but they pushed all of the debris that washed up on the beach to the end of it instead of cleaning it up ☹️They had a free shuttle service that would take you to town at certain times of the day, which is very convenient and nice. The island itself is Judy free so I picked up some alcohol and chocolate for very cheap prices. If the hotel spent a little bit of money and updated, really thoroughly cleaned everything,And added some excursions or tours offered through the hotel, it could be one of the most amazing resorts in Southeast Asia. Overall it was a decent relaxing vacation!

Stayed 5 nights in Jan 2020
1.0 out of 5 Terrible
  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I was really shocked when I entered the room. The window blinds were some broken and some don't close completely. Luckily I got 2nd floor room. The bed sheets also had a lot of yellowish stains. Surely won't come here again.

Stayed 1 night in Dec 2019
5.0 out of 5 Excellent
  • Liked: Staff & service, property conditions & facilities, room comfort
  • Disliked: Cleanliness
Overall great!

Overall was great, with the view and the facilities but I would appreciate very much if they can clean the room thoroughly. Just a constructive feedback from me :)

Stayed 2 nights in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place . Room was huge and very comfortable. Staff were friendly and helpful. We were picked up at the airport and the shuttle bus driver was happy to drop us off at our next hotel on the town run at the end of our stay. The restaurant food is very good and reasonably priced. We were however surprised to see notices that there is a Rm20 charge for using the swimming pool. Luckily Palm Beach has its own beach and it was very nice being able to swim in the sea. Thank you everyone.

Stayed 4 nights in Dec 2019