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Overview of Palm Beach Resort & Spa

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Featured image
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool loungers

Palm Beach Resort & Spa

3.5 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationLabuan Bird Park17 min walk
    Popular LocationChimney of Labuan20 min walk
    Popular LocationSurrender Point9 min drive
    AirportLabuan (LBU)13 min drive

Choose dates to view prices

  • Deluxe Sea View King Bed

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Sea View King Bed
  • Deluxe Garden View King

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Garden View King
  • Suite Sea View King Bed

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite Sea View King Bed
  • Deluxe Twin Room, Sea View

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 2
    • 1 Large Single Bed
    More detailsDeluxe Twin Room, Sea View
  • Deluxe Garden View Twin Bed

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Garden View Twin Bed

About this area

Labuan

Located in Labuan, Palm Beach Resort & Spa is on a private beach. Notable landmarks in the area include Chimney of Labuan and Surrender Point, and travellers wishing to experience a bit of culture can try Labuan International Sea Sport Complex. Travelling with kids? Don't miss Labuan Bird Park. Take the opportunity to explore the area for water adventures such as scuba diving.
Popular Location

What's nearby

  • Labuan Bird Park - 17 min walk
  • Chimney of Labuan - 20 min walk
  • Layang-Layang Beach - 8 min drive
  • Surrender Point - 9 min drive
  • Chimney - 12 min drive

Getting around

  • AirportLabuan (LBU) - 13 min drive

About this property

Palm Beach Resort & Spa

Resort with private beach and full-service spa
Spend the day relaxing on Palm Beach Resort & Spa's private beach or pampering yourself at the resort's full-service spa. All 245 rooms offer free WiFi, furnished balconies and TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and separate bathtubs and showers.
Palm Beach Resort & Spa offers 245 forms of air-conditioned accommodation with minibars and complimentary bottles of water. Rooms open to furnished balconies. Satellite televisions are provided.

Bathrooms include a separate bath and shower, slippers and hairdryers. This Labuan resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free ferry terminal shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 25 for adults and MYR 12.5 for children
  • 1 restaurant
  • 1 beach bar, 1 swim-up bar and 1 bar
  • Room service available

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Private beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 92.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 25 for adults and MYR 12.5 for children (approximately)
  • Rollaway bed fee: MYR 92.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the ferry terminal; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palm Beach Labuan
Palm Beach Resort Labuan
Palm Beach Resort Spa
Palm Beach Resort & Spa Resort
Palm Beach Resort & Spa Labuan
Palm Beach Resort & Spa Resort Labuan

Frequently asked questions

Can I cancel my reservation for free at Palm Beach Resort & Spa and receive a full refund?
Yes, Palm Beach Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Palm Beach Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palm Beach Resort & Spa?
As of 15 Jan 2021, prices found for a 1-night stay for 2 adults at Palm Beach Resort & Spa on 27 Jan 2021 start from RM261, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Palm Beach Resort & Spa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Palm Beach Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palm Beach Resort & Spa?
Self-parking is free at this property.
What time is check-in at Palm Beach Resort & Spa?
Check-in is from 2:00 PM - 10:30 PM. Late check-in is available during limited hours.
What time is check-out at Palm Beach Resort & Spa?
Checkout is at noon.
Does Palm Beach Resort & Spa provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Palm Beach Resort & Spa located?
Nestled on the beach, this Labuan resort is within 1 mi (2 km) of Labuan Bird Park and Chimney of Labuan. Layang-Layang Beach and Surrender Point are also within 6 mi (10 km).
3.7
Good
Rating 5 - Excellent. 21 out of 98 reviews
5 - Excellent 21%
Rating 4 - Good. 42 out of 98 reviews
4 - Good 43%
Rating 3 - Okay. 23 out of 98 reviews
3 - Okay 23%
Rating 2 - Poor. 9 out of 98 reviews
2 - Poor 9%
Rating 1 - Terrible. 3 out of 98 reviews
1 - Terrible 3%

3.7/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness
Breakfast was decent, not the best. Overall attraction is the beach. Room was bigger but then looks outdated. Furniture wise looks old and woody.
Stayed 2 nights in Jan 2020

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
This was a solo trip for five days to relax. First off the hotel is in a very remote area of the island, but it is absolutely beautiful. There are no solo excursions, and it was more difficult to get back to the mainland to do any of the tours. The view from my apartment was absolutely breathtaking. The beach was beautiful and they raked it every day, but they pushed all of the debris that washed up on the beach to the end of it instead of cleaning it up ☹️They had a free shuttle service that would take you to town at certain times of the day, which is very convenient and nice. The island itself is Judy free so I picked up some alcohol and chocolate for very cheap prices. If the hotel spent a little bit of money and updated, really thoroughly cleaned everything,And added some excursions or tours offered through the hotel, it could be one of the most amazing resorts in Southeast Asia. Overall it was a decent relaxing vacation!
Stayed 5 nights in Jan 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really shocked when I entered the room. The window blinds were some broken and some don't close completely. Luckily I got 2nd floor room. The bed sheets also had a lot of yellowish stains. Surely won't come here again.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Sad face IconDisliked: Cleanliness
Overall great!
Overall was great, with the view and the facilities but I would appreciate very much if they can clean the room thoroughly. Just a constructive feedback from me :)
Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place . Room was huge and very comfortable. Staff were friendly and helpful. We were picked up at the airport and the shuttle bus driver was happy to drop us off at our next hotel on the town run at the end of our stay. The restaurant food is very good and reasonably priced. We were however surprised to see notices that there is a Rm20 charge for using the swimming pool. Luckily Palm Beach has its own beach and it was very nice being able to swim in the sea. Thank you everyone.
Stayed 4 nights in Dec 2019

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