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One Hotel

2.5 star property
Hotel in Labuan with a 24-hour front desk

Choose dates to view prices

Photo gallery for One Hotel

Stroll through the hotel's well-lit corridors, lined with doors and a beautiful piece of artwork.
Welcome to One, where a beautifully designed reception area sets the tone for a stylish stay.
Enjoy group dining or meetings in this spacious room with a long dining table and comfortable seating.
Three single beds with mattresses and pillows, and neatly folded towels.
Experience the sleek entrance of One Hotel, featuring a striking tile facade and secure entryway.

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room, 1 Queen Bed

Desk, free WiFi

Basic Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room, 4 Bedrooms

Desk, free WiFi

Basic Twin Room, 4 Bedrooms

Highlights

Air conditioning
Flat-screen TV
4 bedrooms
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • City view
  • Sleeps 2
  • 4 Single Beds

View all photos for Basic Double Room, 2 Queen Beds, Non Smoking

Desk, free WiFi

Basic Double Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Basic Twin Room

Desk, free WiFi

Basic Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds

Basic Triple Room, 3 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • City view
  • Sleeps 3
  • 3 Single Beds
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About the area

Map
Poh Chai Koh Building, Ujong Pasir, Jalan OKK Awang Besar, Labuan, Sabah, 87018

What's nearby

  • An'Nur Jamek Mosque - 14 min walk - 1.2 km
  • Financial Park - 19 min walk - 1.6 km
  • Labuan International Sea Sport Complex - 4 min drive - 2.5 km
  • Labuan Golf Club - 5 min drive - 2.5 km
  • Layang-Layang Beach - 13 min drive - 11.2 km

Getting around

  • Labuan (LBU) - 4 min drive

Restaurants

  • ‪New Sung Hwa Seafood Restaurant - ‬1 min walk
  • ‪Sugarbun Labuan - ‬5 min walk
  • ‪JJ Nazar Utama Jaya - ‬6 min walk
  • ‪Kedai Kopi New Wah Hong - ‬6 min walk
  • ‪Raudhah Trading Cafe - ‬6 min walk

About this property

One Hotel

Property highlights
One Hotel provides laundry facilities and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), smoke-free property and a 24-hour front desk
  • Luggage storage
Room features
All guest rooms at One Hotel boast perks, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per night.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 70 per vehicle (one way)
  • Rollaway bed fee: MYR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

One Hotel Labuan
One Labuan
One Hotel Hotel
One Hotel Labuan
One Hotel Hotel Labuan

Frequently asked questions

Is One Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at One Hotel?

Self-parking is available for a fee.

What time is check-in at One Hotel?

Check-in start time: 2:00 PM; check-in end time: 11 PM.

What time is check-out at One Hotel?

Checkout is at noon.

Where is One Hotel located?

Situated in Labuan, this hotel is within 1 mile (2 km) of Labuan Museum, Financial Park and An'Nur Jamek Mosque. Labuan Botanical Garden and Labuan International Sea Sport Complex are also within 2 miles (3 km).

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One Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 34 reviews
Rating 8 - Good. 8 out of 34 reviews
Rating 6 - Okay. 20 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 4 out of 34 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and confort
Stayed 2 nights in Feb 2019

8/10 Good

Myra, Tenom

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel and comfort place.The price is reasonable with the facilities.
Stayed 1 night in Oct 2018

8/10 Good

Chiharu

Liked: Room comfort
去年と同じ環境でしたが、なにしろ此処はfree taxの島です。いいと思う。
Stayed 1 night in Feb 2018

6/10 Okay

mohd , labuan

need more plug

not bad, hotel room need more plug,wifi coverage poor,
Stayed 5 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

-

All is ok.. Thank you. Nothing say... .......................
Stayed 1 night in Dec 2017

2/10 Terrible

Ren , Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Terrible first experience that I encountered in One Hotel. The hotel is in a bad location. Very dark at night. The room is smelly. Very old. The bed etc are very old as well. The colour of the tower and bedsheet are brownish. No amenities. I checked out two hours after I checked in to stay in other hotel. The review stated in expendia and other websites aren’t true. Need inspection to the hotel. It should not be recommended to travellers.
Stayed 1 night in Nov 2017

2/10 Terrible

cheese, JAPAN

Disliked: Property conditions & facilities

ほんと寝るだけならオススメ。

フェリーターミナルから歩いて３～5分くらいです。 階段が結構続いてるので、大きい荷物は持つのが大変です。 ベッドには、石鹸1個とタオルしかありませんでした。 ドライヤーは部屋にはなかったのでフロントに電話したら、寝言のようにOKって言ってたものの持ってこず。 深夜過ぎてたしまた起こすのも悪いと思いそのまま寝ました。 浴槽はシャワーしかなくお湯が出ないし、水圧イマイチだし、カーテンないからトイレに水が飛び散ってしまいます。 スリッパもないので持参をオススメします。床はけっこう汚いです。 まぁ、フェリータミーナルから近いし、レストラン、バー、スーパー、マッサージまで歩いて1分しないくらいなので立地条件はかなりいいです。 いちいちタクシーを使わなくていいので夜遊びには最適でした。
Stayed 1 night in Oct 2017

6/10 Okay

Lee

Liked: Cleanliness, room comfort

Budget worth accommodation

The staff were friendly and attentive. The room was spacious, toilet was clean and general arrangement was appeasing to anyone not expecting a splurge.
Stayed 3 nights in May 2017

6/10 Okay

2 yötä, Suomi

Liked: Cleanliness
Disliked: Room comfort

ihan ok

Perushotelli, tilava huone, josta näköala merenlahdelle. Suihkusta ei tullut kuumaa vettä, mistä huomautettiin respaan -tuloksetta. Kävelymatka satamaan ja keskustaan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate

The exterior of the hotel looks a bit old, slightly differ from the pics on Expedia. But the room is actually fine. Spacious, clean, aircond's cold, shower heater working. From my room, I can see the sea & fishing boat pier. The hotel's quite well located, walking distance to the ferry terminal. There's a seafood restaurant & grocery store right next to it. Ample parking spot too. No elevator, rooms are at least 2 floors up the stairs. But note that somehow the only available TV channel is TV3.

6/10 Okay

Tham

Disliked: Property conditions & facilities, room comfort

deluxe room

deluxe room no icebox...wasted

6/10 Okay

John, KK

Liked: Cleanliness, staff & service
It's a place to sleep before journey started next day

6/10 Okay

Mr.Arrogant, KK

It just a place to sleep.. will consider to go here next time

8/10 Good

Qiao Wen, kuala lumpur, malaysia

Liked: Cleanliness

Pretty good as a budget hotel

It works fine as a budget hotel. Do not expect too much from this hotel since it isv an old hotel. However it does good with the cheap price. We are living in a family room on the 'first floor' (take note that the first floor is located on the upstairs and there is no lift available, so it might be a little inconvenient for elderly people and for those who carried a large and heavy luggage). The wifi signal is poor in our room as it is at the end of the corridor. Otherwise, everything is good enough if you don't expect anything fancy. The location of this hotel is good as it is located in the town and near to the ferry terminal where you can board on the ferry to Brunei and some areas in Sabah e.g. Kota Kinabalu. There is a chinese seafood restaurant (New Sung Hwa Seafood Restaurant) which recommended by the locals located at the corner of the shoplot (at the 2nd floor, above Fisherman's corner Karaoke). It serves fresh seafood with fair price, so would definitely recommend it for seafood lovers!

6/10 Okay

Izham, Kuala Lumpur

Average comfortl old hotel

No lift. Have to walkup the staircase to level 3. Generally old facilities. Only advantage is its cheap.

4/10 Poor

Lau, KL

Disliked: Staff & service, property conditions & facilities, room comfort
Very bad surrounding

6/10 Okay

SY, MY

Good Value

Friendly front desk staff. Always smiling housekeeping lady. Near to UTC (wet market, dry food market, vegetable market, fruit market & government department building). Sea view with fishing boats and water taxi. Local groceries store and eatery downstairs. Good seafood restaurant recommended by local on the 1st floor at the corner end.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty , old , terrible !!! The first day I stay already saw a coackroach inside toilet .

6/10 Okay

Rayca Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Chiharu, 東京都

Liked: Cleanliness, room comfort

値段の割には　良いのでは

フェリー港から徒歩五分くらいの立地条件で便利です

6/10 Okay

Verified traveller

寝るだけなら十分

ホテルの隣には小さなお店があり水やお菓子を買うことができ、バスターミナルは徒歩2、3分の距離にあります。今回はフェリーでラブアン島に来ましたが、フェリー乗り場から500mと近場にあります。 ホテルの外観は古くボロい感じがしましたが、室内はきちんと清掃されており寝るだけなら問題ないと思います。

6/10 Okay

mj, kk

Disliked: Cleanliness, staff & service, property conditions & facilities

호텔 위치가 조금은

호텔 위치가 조금은 외진곳에 있는데 금액적으로 좋습니다 배편이 끊겨 잡은건데 객실은 넓은편이고 커피나 물 등을 마실수있습니다 . 근데 여기 라부안섬은 여행할곳은 없는거같아요

6/10 Okay

nurul hakimah, Brunei

cheap and clean

pleasant, spent 2 nights, was clean, old hotel but does the job with the low price

8/10 Good

Lee Ping, Kuching, sarawak

So-so

Stayed for a night. Ok for short stay but wouldn't recommend to stay for long. Conditions are a bit old but still OK. The hotel is a bit far from jetty yet still reachable by walk.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

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