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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Guest reviews

4.4/5 Excellent
10 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Free airport shuttle
Air conditioning
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Personal protective equipment

Map

Explore the area

Popular LocationAn'Nur Jamek Mosque6 min walk
Popular LocationLabuan Museum7 min walk
Popular LocationFinancial Park12 min walk
AirportLabuan (LBU)3 min drive

Choose dates to view prices

  • Standard King Room

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsStandard King Room
  • Standard Queen Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsStandard Queen Room
  • Standard Twin Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsStandard Twin Room
  • Apartment, 3 Bedrooms

    Room amenities

    • 115 sq m
    • Sleeps 6
    More detailsApartment, 3 Bedrooms

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Labuan

Located in Labuan, AZ Hotel & Serviced Apartments is in the suburbs and near the beach. An'Nur Jamek Mosque and Surrender Point are notable landmarks, and the area's natural beauty can be seen at Papan Island and Layang-Layang Beach. Don't miss out on a visit to Labuan Bird Park.

Visit our Labuan travel guide
Map
Popular Location

What's nearby

  • An'Nur Jamek Mosque - 6 min walk
  • Labuan Museum - 7 min walk
  • Financial Park - 12 min walk
  • Labuan International Sea Sport Complex - 19 min walk
  • Labuan Golf Club - 6 min drive

Getting around

  • Labuan (LBU) - 3 min drive

About this property

AZ Hotel & Serviced Apartments

3.5-star Suburban hotel near An'Nur Jamek Mosque
Along with a 24-hour fitness centre, this smoke-free hotel has a conference centre and conference space. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 95 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
AZ Hotel & Serviced Apartments offers 95 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. 35-inch LED televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 18 for adults and MYR 18 for children
  • Room service available

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • 1 meeting room
  • Conference centre (806 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 35-inch LED TV
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 18 for adults and MYR 18 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at AZ Hotel & Serviced Apartments and receive a full refund?
Yes, AZ Hotel & Serviced Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to AZ Hotel & Serviced Apartments cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at AZ Hotel & Serviced Apartments?
As of 3 Aug 2020, prices found for a 1-night stay for 2 adults at AZ Hotel & Serviced Apartments on 4 Aug 2020 start from RM177, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at AZ Hotel & Serviced Apartments?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 12:30 PM.
Does AZ Hotel & Serviced Apartments provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Situated in the mountains, this hotel is within a 15-minute walk of An'Nur Jamek Mosque and Financial Park. Labuan International Sea Sport Complex and Labuan Golf Club are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for AZ Hotel & Serviced Apartments

4.4
Excellent
5 - Excellent
5
4 - Good
4
3 - Okay
1
2 - Mediocre
0
1 - Poor
0
4.4
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good, so far so good nice sleep

Stayed 2 nights in Feb 2020

3/5

  • Liked: Staff & service

My room wasn't make up for the first nite.

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

City centre area

Stayed 1 night in Oct 2019