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Reviews of Home2 Suites by Hilton Lagrange

3 out of 5
Home2 Suites by Hilton Lagrange
120 Timberwolf Drive, LaGrange, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 304 out of 394 reviews" "
Rating 8 - Good. 55 out of 394 reviews" "
Rating 6 - Okay. 17 out of 394 reviews" "
Rating 4 - Poor. 12 out of 394 reviews" "
Rating 2 - Terrible. 6 out of 394 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

SAEEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was good and clean. And people are kind.
Stayed 1 night in May 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, smelled clean, the best hotel we have stayed at in years. This will be our hotel everytime we return to lagrangre and need a hotel
Stayed 2 nights in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Rooms seem a bit worn but staff is friendly and the bed was comfy..
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely terrific! Michelle at the front desk gave us impeccable customer service. A
Stayed 1 night in Apr 2024
Response from JE Front Desk on 27 Apr 2024
Thank you for your kind words. We hope to see you again soon.

8/10 Good

Kenyatta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact we could have all to Great wolf if we wanted to . The other thing I dislike was the housekeeper did not come back and clean up our room . So I had to go ask for toilet paper and clean wash clothes and towels
Stayed 3 nights in Apr 2024
Response from JE Front Desk on 11 Apr 2024
Thank you for review. I do apologize for the inconvenience and we will address this with our staff. our guest comfort and relaxation is our top priority.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JE Front Desk on 6 Apr 2024
THANK YOU FOR YOUR REVIEW

10/10 Excellent

Martie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was Excellent!! So many options to pick from. I also loved the option of eating off of dishes, drinking out of glasses and the ability to use silverware that was not plastic. It gave a really nice touch. The room was very comfortable and roomy. I will be seeking out this hotel wherever we go. Thanks for all you do!
Stayed 1 night in Mar 2024
Response from JE on 27 Mar 2024
Thank you for your kind words, and we are so glad that you enjoyed your stay with us.

10/10 Excellent

Marcio de Mattos

Stayed 1 night in Mar 2024
Response from JE Front Desk on 6 Apr 2024
THANK YOU FOR YOUR REVIEW

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern and soft pillows
Stayed 1 night in Feb 2024
Response from JE Front Desk on 7 Feb 2024
Thank you for your awesome review, and we hope to see you again if you are ever in the area again.

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta este hotel. Cuando voy de vacaciones a Lagrange me quedo aqui con la familia. Porq es limpio y. espacioso. Los productos del baño buenisimos y olorosos.
Stayed 1 night in Jan 2024
Response from JE Front Desk on 7 Feb 2024
Gracias por sus amables palabras. Esperamos que elijas quedarte con nosotros de nuevo la próxima vez que estés en nuestra zona.

10/10 Excellent

Kailah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JE Front Desk on 7 Feb 2024
Than you for your review.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel is beautifully decorated for the holidays! It was clean, and the staff was friendly. The room had plenty if space.
Stayed 1 night in Dec 2023
Response from JE Front Desk on 7 Feb 2024
Thank you for your kind words. We love decorating for the holidays and it is always nice to hear that our guest enjoy it as much as we do.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 2 nights in Jan 2024
Response from Paul G on 10 Jan 2024
Thanks Jessica for the 5 out of 5 rating.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I loved it. It wasy very comfy, homey, and just fantastic. :)
Stayed 1 night in Jan 2024
Response from Paul G on 10 Jan 2024
Hi Lisa. We are so happy to hear you and your family loved it and cant wait to welcome you all back.

10/10 Excellent

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience!!!
Stayed 2 nights in Dec 2023
Response from Paul G on 10 Jan 2024
Thanks Ashley for the 5 out of 5 rating.

10/10 Excellent

Harold

Stayed 1 night in Dec 2023
Response from Paul G. on 10 Jan 2024
Thanks for taking the time to give us a 10 out of 10 rating.

10/10 Excellent

Salina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Paul G. on 10 Jan 2024
Thanks for the 5 out of 5 rating.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JE Front Desk on 14 Dec 2023
Thank you for your kind review, and we hope we see you in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff are very friendly. The morning staff seem to know the guest by name and willing to help in any way needed.
Stayed 2 nights in Dec 2023
Response from JE Front Desk on 14 Dec 2023
Thank you for your kind words. We know traveling is not always easy. So we do try to make you feel at home as much as possible.

6/10 Okay

JAEHEE

Stayed 1 night in Nov 2023
Response from Front Desk JE on 28 Nov 2023
Thank you for your review. As a Hilton property we strive for excellence, and it seems we missed the bar with your stay. Please let us what we could have done differently to make your stay better.

2/10 Terrible

MaShawn, Fort Worth

Stayed 1 night in Nov 2023
Response from Front Desk JE on 28 Nov 2023
Thank you for your review. As a Hilton property we strive for excellence, and it seems we missed the bar with your stay. Please let us what we could have done differently to make your stay better.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great and the management was kind and caring.
Stayed 1 night in Nov 2023
Response from Front desk JE on 16 Nov 2023
Thank you for your kind words, and please keep us in mind if you come back to the area.

10/10 Excellent

Kasandra

Stayed 1 night in Nov 2023
Response from JE Front Desk on 14 Dec 2023
Thank you for your review. we hope to see you again.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and big! The staff was super pleasant! Very much enjoyed our stay!
Stayed 3 nights in Nov 2023
Response from JE Front desk on 14 Nov 2023
Thank you for your kind words, and we hope to see you again when you are in the area.

10/10 Excellent

Paul Holloway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property for a fishing tournament. The place was clean and neat. The staff was awesome. The parking was a little small for me and my boat. It would be great to have had electrical hook ups for charging batteries.
Stayed 2 nights in Oct 2023
Response from Home 2 on 31 Oct 2023
Thank you for your positive feedback.

6/10 Okay

Jamie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We booked 2 queen rooms several months ago for a family trip. We chose Home 2 Suites because of the room size and beds. Upon check in we were told there was only 1 queen room left and that there was nothing they could do. This left 2 of the kids to sleep on the floor. They said all we can do is give you the complaint line. Very frustrating.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2023
Response from Home 2 on 31 Oct 2023
Thank you for your positive feedback.

4/10 Poor

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

JOHN, Dacula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, friendly and efficient check-in. Nice facility
Stayed 1 night in Oct 2023
Response from JE Front desk on 27 Oct 2023
Thank you for your kind words, and we hope that we see you again soon.

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Rooms had everything we needed. Would highly recommend!
Stayed 1 night in Oct 2023
Response from JE on 10 Oct 2023
Thank you so much for your kind words, and choosing us to be your home away from. hope to see you again soon!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, pleasant stay.
Stayed 1 night in Sep 2023
Response from Valerie on 19 Sept 2023
Thank you so much for the positive feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Home2 Staff on 21 Sept 2023
Thank you for the 10's. We can't wait to welcome you "Home" again

10/10 Excellent

Tarun

Stayed 2 nights in Sep 2023
Response from Home2-FD on 29 Sept 2023
Thank you for your rating.

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had amazing energy and they were so kind! They need a raise!
Stayed 1 night in Sep 2023
Response from Valerie on 19 Sept 2023
Thank you so much for giving our staff so much praise.

10/10 Excellent

Artur, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by cleanliness and gym. Location is convenient
Stayed 1 night in Aug 2023
Response from home2staff on 28 Aug 2023
Thank you for taking the time to give us your feedback...

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
Pros: The staff was over the top friendly and would stay again just because of them. The hotel was super clean and loved the grill area by the pool. Great idea having a dishwasher in the room. Cons: The location was very blah with only Wolf Lodge nearby. Could use some more privacy from traffic.
Stayed 1 night in Aug 2023
Response from home2staff on 28 Aug 2023
Thanks for your feedback,. Will pass on concerns to appropriate department..

6/10 Okay

William

Stayed 1 night in Jul 2023
Response from home2staff on 28 Aug 2023
thanks for your feedback..

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Modern Hotel
Overall we enjoyed our stay! Upon arrival, we were greeted by the friendly staff. Everyone working there is very nice and helpful. The pool area was clean and although we didn't go to the gym it looked nice. The rooms were also very clean and modern. Breakfast was good as well!
Stayed 2 nights in Jul 2023
Response from home2staff on 28 Aug 2023
Thank you for taking time to write us as we appreciate your feedback..

10/10 Excellent

Valerie

Stayed 1 night in Jul 2023
Response from home2staff on 28 Aug 2023
thanks for feedback

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2023
Response from home2staff on 28 Aug 2023
thanks for your feedback..

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from home2staff on 28 Aug 2023
thanks for your feedback..

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from home2staff on 28 Aug 2023
thanks for your feedback..

10/10 Excellent

Tricia

Stayed 1 night in Jul 2023
Response from home2staff on 28 Aug 2023
thanks for your feedback..

8/10 Good

Randy

Stayed 1 night in Jul 2023
Response from home2staff on 28 Aug 2023
thanks for your feedback..

10/10 Excellent

sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Treaser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Home2 on 15 Jun 2023
Thank you for your feedback! Can't wait to welcome you back!

10/10 Excellent

KEUM GANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from home2 on 15 Jun 2023
Thank you so much! We look forward to your next visit!

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Newer facilities and well maintained
Stayed 1 night in Jun 2023
Response from Home2 on 15 Jun 2023
Thank you for your kind feedback!! Can't wait to see you again!!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Paul G. on 30 May 2023
Thank you for taking the time to leave feedback about your recent stay with us. We look forward to welcome you back, should your travels bring you back to the area.

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful super nice staff
Stayed 2 nights in Mar 2023