Free WiFi, bed sheets
Check availability

Reviews of Ryokan Hinomoto

2 out of 5
Ryokan Hinomoto
375 Kotake-cho Shimogyo-ku, Kyoto, Kyoto

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
過去のレビューに対して、直情的な感想を抱くのはもったいないと思いました。 すでにリフォームされてかなりいい感じの宿になっています。
Stayed 1 night in Oct 2022

2/10 Terrible

Yoshimi

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Although the place was clean, there was a lingering bad smell of bad water. The attitude of the host was constantly very unfriendly and it felt that everything was a chore for him. It was not a pleasant stay at all.
Stayed 5 nights in Oct 2019
Response from OYO Customer Excellence Team on 13 Dec 2019
Thank you for choosing to stay with us for your trip. We are sincerely sorry for not being able to meet up to expectations regarding the cleanness and unkindness. As a part of the hospitality sector, we ought to welcome all of our guests with preparedness, and we are sincerely sorry for not being able to do so. To make sure that such things will not happen again, we will share the information among our staff, and educate them thoroughly. Once again, we are sincerely sorry for the inconvenience caused to you during your stay, and we hope that you will consider to choose us again.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
What I can say is that the location is convenient, with easy of access to location shopping, dining, and transportation within 10-15 minutes. The Ryokan is reasonable for the price, but it left a bad taste in me and my partner's mouth while staying there. The front desk/caretaker, didn't even seem to know we were coming, and had to find our reservation. This was even longer as my Credit Card, which was just used at 7-Eleven just a half hour earlier didn't work for his machine, something my partner's CC didn't work either. We later suspected it was because he was cutting costs as the entire Ryokan was also blisteringly hot, even when compared to outside, and many appliances were always turned off, even the toilet one night, as it was unplugged. Stairs leading up to our room were like that form a small boat, incredibly tiny and hazardous, especially if you are bringing anything down it. Only one bathing room, and it's on the first floor and it's tiny, not even a bathtub. This is a place where you get what you paid for, but even then, I felt a bit cheated by the price at just under a $100 a night. I chalk it up to being on a budget.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
管理人さん大変暖かい人でした
Stayed 1 night in Sep 2019

6/10 Okay

Bi

Disliked: Amenities, property conditions & facilities
・立地がいい 京都市の中心市街地に近い、徒歩で5分以内に祇園通りに着けます。 ・水回りの利用が不便 洗面所は廊下にしかなく、ドライヤー使う時間帯には気を使わなければいけないです。
Stayed 4 nights in May 2022

10/10 Excellent

YASUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Yuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

katsumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切な対応でした。
個人経営だと思いますが対応は親切でたすかりました。 コスパも良く、また機会があれば利用したいです。
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
畳の匂いと、雰囲気が心地よかった
Stayed 1 night in Dec 2019
Response from OYO Customer Excellence Team on 14 Feb 2020
この度は数ある宿泊施設より当館をお選びいただきありがとうございます。 お客様から頂くお褒めの言葉こそ、我々スタッフの何よりも励みでございます。 今後ともより良い宿泊施設を目指し精進して参りますので、またお近くにお寄りの際は、当施設をご指名頂けると幸いでございます。 またのご利用心よりお待ちしております。

8/10 Good

Y

Liked: Cleanliness, property conditions & facilities
場所の便利さを考えればコスパはいいと思います。
Stayed 1 night in May 2019