Interior detail

Reviews of Mimaru Kyoto Karasuma Oike North

3 out of 5
Mimaru Kyoto Karasuma Oike North
724, Shimomatsuyacho, Kyoto, Kyoto

Reviews

9.8

Exceptional

Rating 10 - Excellent. 89 out of 99 reviews" "
Rating 8 - Good. 8 out of 99 reviews" "
Rating 6 - Okay. 1 out of 99 reviews" "
Rating 4 - Poor. 0 out of 99 reviews" "
Rating 2 - Terrible. 1 out of 99 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2020
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 28 Mar 2020
Dear Chloe Thank you for staying with us. And we appreciate that you took the time to give an excellent evaluation to us with highest rate! We hope that you had a great time here. We are looking forward to seeing you again in Kyoto! Yours Sincerely, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020
Response from KARASUMA OIKE NORTH on 28 Feb 2020
Dear Guest Thank you for staying with us. And we appreciate that you took the time to give an excellent evaluation to us with five stars! We hope that you had a great time here. We are looking forward to seeing you again in Kyoto! Yours Sincerely, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team

10/10 Excellent

Caroline, Adelaide, Australia

Travelled with family
Liked: Cleanliness, amenities
Great location. Quiet area. Close to subway station. Staff lovely
Stayed 3 nights in Feb 2020
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 21 Feb 2020
Dear Caroline, Thanks so much for choosing Mimaru and sharing such a lovely review. How was Kyoto these days? Could you make great memory with your family in Kyoto? How great it is to hear that you could enjoy our services. Our hotel is located in a very quite location but just 5 minutes to subway station. From that, customer can get to most of beautiful sightseeing of Kyoto. Again, thanks so much for staying with us. We are looking forward to seeing you again soon in Kyoto and Mimaru. Wish you and your family good health. Best Regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 16 Feb 2020
Dear Anonymous Thank you so much for choosing our hotel, MIMARU and giving us such a good review. How was your trip in Kyoto, Japan?? We hope that you could get the special memory. We are so looking forward to seeing you again in Kyoto someday! Best regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team

10/10 Excellent

Jay, Vancouver

Travelled with group
Liked: Cleanliness, amenities
Very clean, modern and spacious! Staff were very nice and helpful. Would definitely recommend!
Stayed 2 nights in Feb 2020
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 6 Feb 2020
Dear Jay, Thanks so much for choosing Mimaru and give us such a good review. How was your trip in Kyoto? Hope you could enjoy Kyoto trip a lot. We are very happy to hear that our staff could help you when you were staying with us. Our room is perfect for a family group or friend group. Customer can easy enjoy family atmosphere just like in your home. With a small kitchen, living room, modern toilet and bathroom, we hope you could relax well at Mimaru. We are looking forward to meeting you again in Kyoto and Mimaru. Best Regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team.

10/10 Excellent

Xiaoyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 2 Feb 2020
Dear Xiaoyan Thank you for staying with us and taking time to give us great score. We are so glad that you are satisfied with our services. We will keep working hard to improve our hotel more. Also, did you have a great time in Kyoto, Japan? We hope that you could have a special memory in Kyoto. We are so looking forward to seeing you again in Japan!! Yours Sincerely, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleverly designed apartment, loads of space, fabulous shower and bath, very friendly & helpful staff. Traditional futon and pillows take a bit of getting used to. Wonderful!!
Stayed 5 nights in Jan 2020
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 30 Jan 2020
Dear guest, Thank you for taking time to write generous comment. we are very glad to hear that you are satisfied with our hotel's facilities and service. MIMARU hotel features specious room, so it is good for family travel. We hope to see you again in different season of Kyoto! (Kyoto's summer is very hot but there is traditional festival called Gion Matsuri on July every year.) Thank you again and have a good day.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Brand new hotel - Winter 2019. Hotel is clean, in a nice neighborhood, and staff are friendly. The closest subway is a 5 to 10 minutes walk. The hotel is located on a quiet, residential street. Our family room had bunkbeds plus 2 twins. All beds had duvet covers, which we all liked. All beds had usb ports next to them. Having a kitchenette and table was really convenient and the extra space made our room more comfortable. I would book this hotel again.
Stayed 4 nights in Dec 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 4 Jan 2020
Dear Guest, Thanks so much for sharing us your such a nice review. How was your trip at Kyoto? We are really happy to hear that you liked our room facilities a lot, especially for the convenience at each bed. We still have so many room types which we sure can also make you feel comfotable, hope you will try it by your next visit here. We are looking forward to seeing you soon. Best Regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 4 Jan 2020
Dear Guest, Thanks so much for staying with us this time and give us a nice rate. We hope you and your family had such a great memory at Kyoto. Hope to see you again soon. Best Regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very thoughtfully laid out design and made for very comfortable stay as with all the Mimaru chains I’ve had a chance to stay in. Convenient location in quiet neighborhood. Guests and management should that ceiling above a portion of the bunk beds does not provide for sufficient clearance and could result in one bumping ones head should one sit up.
Stayed 3 nights in Dec 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 4 Jan 2020
Dear Kenneth, Thanks so much for staying with us this time. Did you and your family enjoy Kyoto a lot? We are very happy to hear that you like our hotel and nearby facilities a lot. We are very thankful for your idea about the bunk beds, from now on we will try to find a better solution for this. Kindly understand. We are looking forward to seeing you again soon in Kyoto and Mimaru. Best Regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team.

10/10 Excellent

Renuka, Melbourne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious, friendly and English speaking staff, close to subway and amenities 👍
Stayed 4 nights in Dec 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 31 Dec 2019
Dear Renuka, Thank you for staying our hotel and reviewing. how was your stay in Kyoto? We hope you spent a great time!! We are looking forward to seeing you again. Thank you.

10/10 Excellent

Boon Sing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for traveling with family
Awesome hotel for family. The location is near to subway that brings you to many places in Kyoto. It is near places of interest like Nijo castle, and we like the Japanese style interior.
Stayed 2 nights in Dec 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 30 Dec 2019
Dear Boon Sing, Thank you for staying our hotel and reviewing. We are glad that you liked our location. We hope you could enjoy Kyoto. We are looking forward to seeing you again. Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most helpfull staff. They were so lovely to make a reservation for us at temple prior to our arrival. They went out of their way to help us. The apt is comfortable and clean and near market, drug store and so close to to Gion , River, canals
Stayed 3 nights in Dec 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 30 Dec 2019
Dear Guest, Thank you for staying our hotel and reviewing. How was your stay in Japan? We hope you spent a great time in Japan. We are looking forward to seeing again. Thank you.

10/10 Excellent

Heinz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 2 nights in Dec 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 24 Dec 2019
Dear Heizen, Thank you for staying our hotel and the high evaluating. We hope you spent great time in Japan. We are looking forward to seeing you again. Thank you and the best regard.

10/10 Excellent

Ashalexanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff & excellent service! Daily cleaning provided and great location to stay. Relaxing and enjoyable stay.
Stayed 4 nights in Dec 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 21 Dec 2019
Dear Ashalexanne, How was your trip at Kyoto ? Hope you had a great memory at Kyoto. Thanks so much for your very nice review. We are very happy to hear that you satisfied our hotel`s facilities, location and service. We are looking forward to meeting you again in another season of Kyoto. Best Regards, MIMARU KYOTO KARASUMAOIKE NORTH Front desk team.

10/10 Excellent

Surya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
V Comfortable and peaceful place to stay, convenient to go anywhere as train station nearby Staff speaks v good English and Super nice and friendly. My kids loved their hospitality so much! The double decker bedroom were big and spacious for family of 5. comfortable beds toiletries good and daily cleaning provided. Overall a clean, relaxing stay for us! We loved it!
Stayed 2 nights in Dec 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 21 Dec 2019
Dear Surya, Warm greeting from Mimaru. Thanks so much for your very nice review. We are really happy to hear that your kids loved our staffs a lot. Hope your kids also joined our Christmas event and got a lot of candy. We hope you and your family could get a memorable trip at Kyoto. We are looking forward to seeing your family again soon in Kyoto and Mimaru. Best Regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Very spacious and super clean room with full amenities. recommended for family with kids. Finally the staffs are very friendly.
Stayed 1 night in Dec 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 20 Dec 2019
Dear Anita, Thanks so much for choosing our hotel . Have you enjoyed your trip? Thank you for your nice review. We are looking forward to seeing you again!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 20 Dec 2019
Dear Guest, Thank you for staying our hotel. We hope you spent a great time in Japan. We are looking forward to seeing you again!! Have good holiday and Christmas. Thank you.

10/10 Excellent

Peng Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 13 Dec 2019
Dear Guest, Hi, thank you for your review! We hope see you again~ Have a good day. Best regards, MIMARU KYOTO KARASUMAOIKE NORTH Front desk team.

10/10 Excellent

Chua Lian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 10 Dec 2019
Dear Chua Lian, Thanks so much for choosing our hotel at your trip to Kyoto. Have you enjoyed a lot in your trip? Thank you for your nice review. Hope can see you again soon in Kyoto and Mimaru. Have a nice day. MIMARU KYOTO KARASUMAOIKE NORTH Front Desk Team.

10/10 Excellent

Juliet, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very near to the subway and accessible to supermarkets and eateries. The Staff were very friendly and helpful. The hotel provided a very good guide to places of interests, shopping and restaurants and they even provided a handy smartphone for you to bring out to navigate your way. Great accommodation for family with young kids. Will definitely stay here again!
Stayed 5 nights in Nov 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 8 Dec 2019
Dear Juliet, Thanks so much for your time to give us such a nice review. How are you overthere ? We are very happy to hear that you had enjoyed a lot at Kyoto and our hotel. We will try to prepare more and more guidance for traveller for easy to get more entertainment at Kyoto. Hope can meet you again soon in Kyoto and Mimaru. Best Regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Beautiful building. Great for families.
Stayed 1 night in Nov 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 3 Dec 2019
Dear Guest, Thanks so much for your time to give us your review. We are very happy that our service could make you enjoy your stay here. We are looking forward to seeing you soon in Kyoto and MIMARU. Best Regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, spacious and full amenities. The property is at a great location.
Stayed 3 nights in Nov 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 30 Nov 2019
Dear Guest, Thanks so much for staying with us in your trip at Kyoto. How was your trip at Kyoto ? We are very happy to hear that you had such a good time at our hotel. Hope can see you again soon at Kyoto and MIMARU. Best Regards, MIMARU KYOTO KARASUMAOIKE NORTH Front Desk Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Loved how spacious and clean the room was! Washroom was super spacious too
Stayed 2 nights in Nov 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 21 Nov 2019
Dear guest, Thank you for staying with us and writing a great review! We are very grad you liked our room :) We are looking forward to seeing you all again sometime. MIMARU KYOTO KARASUMAOIKE NORTH Front desk team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 19 Nov 2019
Dear guest, Hope you have a nice day. Have you had a wonderful trip at Kyoto? We are very happy to receive high rate from you. Thanks so much for your staying with us on your previous trip. Kyoto is one of the most beautiful place in Japan, so if you want to come to Kyoto again, we hope that we can continue to serve you again. MIMARU KYOTO KARASUMAOIKE NORTH Front Desk Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean spotless room, staff were great, I can’t think of any negative comments . Great stay
Stayed 1 night in Nov 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 18 Nov 2019
Dear guest, Thank you for taking time to write such a nice review ! we are very happy to hear that you satisfied with our hotel`s location and staff. Did you make a good memories during your stay? We hope to see you again in different season of Kyoto or Tokyo. Have a good day! MIMARU KARASUMA OIKE NORTH FRONT DESK TEAM

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 16 Nov 2019
Dear guest Thank you for nice rate! Did you make lots of memories in Kyoto? Hope to see you again in different season of Kyoto. Have a nice day. Best regards, MIMARU KARASUMA OIKE NORTH FRONT DESK TEAM

10/10 Excellent

kmai, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & new property. The room is super clean and me & my family really like the tatami style flooring infront of the bed.
Stayed 7 nights in Oct 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 1 Nov 2019
Dear kmai, Thank you very much choose our hotel to stay with us. we are very happy to see that you are satisfied with the cleanliness of the room. We will pass on your compliments to our hotel's staff. in our hotel,there is not only tatami type room but also bunk type room and loft room. we really hope your family and friends can come again and stay to other room next time, we look forward to your coming. have a nice day! MIMARU KYOTO KARASUMAOIKE NORTH Front desk team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice! Super accommodating and informed me on everything I needed to know while I was out in Osaka with my friends. Place is super clean and spacious.
Stayed 1 night in Oct 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 30 Oct 2019
Dear guest, Thank you for taking time to write lovely review! we are happy to hear that you satisfied with staff`s service. Did you make a lot of good memories in Kyoto? We hope to see you again in MIMARU Kyoto or Tokyo. Best regards, MIMARU KARASUMA OIKE NORTH FRONT DESK TEAM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 26 Oct 2019
Dear Guest, Warm greeting from MIMARU KYOTO KARASUMAOIKE NORTH Hi, thank you for your review and choosing our hotel. How was your Kyoto? did you enjoy?^^ We hope see you again. Have a good day~ Best regards, MIMARU KYOTO KARASUMAOIKE NORTH Front desk team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great ! You have a tradicional Japanese style and very good amenities !!
Stayed 2 nights in Oct 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 16 Oct 2019
Dear guest. Thank you for taking time to write generous review. Did you make good memories during your trip? We are very happy to hear that you satisfied our Japanese Deluxe Room! We hope to see you again in MIMARU Kyoto or Tokyo. Best regards, MIMARU KARASUMA OIKE NORTH FRONT DESK TEAM

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 13 Oct 2019
Dear guest, Thank you for staying with us and for your review!! We hope you had memorable trip in Kyoto! See you again, thank you. Sincerely, MIMARU KYOTO KARASUMA OIKE NORTH Front desk team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 10 Oct 2019
Dear guest, Thank you for taking time to give us a good rating. Did you make a precious memories during your trip? We hope to see you again in MIMARU Kyoto or Tokyo. Best regards, MIMARU KARASUMA OIKE NORTH FRONT DESK TEAM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 10 Oct 2019
Dear guest, Thank you for taking time to give us a good rating. Did you make a precious memories during your trip? We hope to see you again in MIMARU Kyoto or Tokyo. Best regards, MIMARU KARASUMA OIKE NORTH FRONT DESK TEAM

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 9 Oct 2019
Dear guest, Thank you for taking time to give us a rating. Did you make a good time in Kyoto? Hope to see you again in MIMARU Kyoto or Tokyo. Best regards, MIMARU KARASUMA OIKE NORTH FRONT DESK TEAM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 8 Oct 2019
Dear guest Thank you for choosing MIMARU kyoto karasumaoike and staying with us. Did you have a good trip to Kyoto, Japan? We hope you had a wonderful time in Kyoto. we hope to see you again! Best regards, MIMARU Kyoto Karasumaoike North, Front Desk Team

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 6 Oct 2019
Dear guest, Thank you very much for your stay at our hotel and writing kind words for us. We hope you will enjoy your later stay at MIMARU in KYOTO! Kind regards, MIMARU Kyoto Karasumaoike North, Front Desk Team

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good experience. The hotel was so clean. Staff are friendly. The room is big and has everything!!!! Loved it!!! I RECOMMEND!! Will definitely stay there again if I visit Kyoto next time.
Stayed 2 nights in Oct 2019
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 5 Oct 2019
Dear Jasmine, Thank you for staying with us and writing a great review! We are very grad you liked the stay at our hotel. MIMARU HOTELS have many locations in KYOTO as well as TOKYO. If you have an opportunity to visit Japan again, we are looking forward to see you all! Best regards, MIMARU KYOTO KARASUMAOIKE NORTH Front desk team

10/10 Excellent

Dee, Iteland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family of 3 adults recently stayed here and we could not praise it enough. From the welcome of the staff to the room itself and the location of the building ... all excellent.
Stayed 3 nights in Sep 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 4 Oct 2019
Dear Dee, Thank you very much for writing so warm words for us. We are very happy that you are satisfied with our hotel and location. We really hope that you have had a great time in our hotel. we hope can see you again in kyoto. Beat regards, MIMARU Kyoto Karasumaoike North, Front Desk Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, I will likely stay here again. * Conveniently located, there are a couple castles nearby, a grocery store around the corner, the subway is ~ 10 minutes away where you are dragging luggage. * Solid English skills, you can check in without struggling through Japanese. * They are *extremely* helpful if you are looking for places to go and how to get there. They operate as if their goal is to ensure you have a great time on your vacation. * The rooms are very nice, decent size, and clean. * The kitchen is functional, and everything needed to cook and eat is supplied. * It was very much like having your own apartment in Japan
Stayed 4 nights in Sep 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 3 Oct 2019
Dear guest. Thank you for taking time to write wonderful review. Did you make a good memories during your trip? we`re happy to hear that you satisfied with our hotel. Hope to see you again in MIMARU Kyoto or Tokyo. MIMARU KARASUMA OIKE NORTH FRONT DESK TEAM

10/10 Excellent

Louise

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I liked everything about it. We arrived 2h early for check in, and after waiting 2 minutes the room were ready anyways! Clean, nice layout - great in all ways!!
Stayed 1 night in Sep 2019
Response from FRONT DESK TEAM on 3 Oct 2019
Dear Louise Thank you for taking time to write lovely review! Did you made a good memory on your trip? We are happy to hear that you satisfied with MIMARU! Hope to see you again in MIMARU Kyoto or Tokyo. Best regards, MIMARU KARASUMA OIKE NORTH FRONT DESK TEAM

10/10 Excellent

Jeff, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fabulous new hotel. It is centrally located to all attractions, most within walking distance. The rooms are far larger than what we had come to expect in Japan, complete with full kitchen facilities and sleeping arrangements for 5. Great for families at a great price. The hotel is equipped with a laundry as well.
Stayed 1 night in Sep 2019
Response from Front Staff on 29 Sept 2019
Dear Jeff, Thank you for staying our hotel and writing good comments. Our hotel concept is staying as if you live in home on the trip. We are glad that you could enjoy your trip in Japan. We are looking forward to seeing you again. Thank you. MIMARU KARASUMA OIKE NORTH Front Desk Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions like Nijo Castle, Imperial Palace and Nishki Markets as well as public transport to get to olther areas. Rooms are done up in a ryokan style and very cosy and comfortable.
Stayed 3 nights in Sep 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 28 Sept 2019
Dear guest Thank you for your generous review. we are happy to hear that you satisfied with our hotel during stay. We hope to see you soon again in MIMARU Kyoto or MIMARU Tokyo! MIMARU KARASUMA OIKE FRONT DESK TEAM

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 17 Sept 2019
Dear guest, Thank you very much to staying with us during your trip to Kyoto. we hope you have had a very enjoyable time at our hotel and created some wonderful memories in this japan trip. Have a nice day. Best regards. MIMARU KYOTO KARASUMA OIKE NORTH Front desk team

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was booked accidentally on Expedia and couldn’t be cancelled or transferred via internet
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean, great staff will suggest this property to all friends and family.
Stayed 1 night in Aug 2019
Response from Front Desk Team on 21 Aug 2019
Dear customer, Thank you for your kind review and choosing our hotel on your trip. did you made a good memories in Kyoto? We are very happy to hear that you satisfied with our staff! and we hope to see you again in Kyoto. MIMARU Karasuma Oike NORTH Front Desk Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're a family of four and stayed for 3 nights in summer. This place has everything we need and very little of things we do not. Our room was clean and spacious and comes with a kitchenette and a large table for the whole family to gather around. Our kids enjoyed the bunk beds. The staff are very friendly and helpful. There is coin laundry at the lobby. One thing to note is that while they empty the trash in the room daily, they only change bedsheets and clean the room every 3 days, which is just fine with us. Staying here definitely made our first family visit to Kyoto (and Japan) more enjoyable. We were so pleased with our stay that we booked two other Mimaru accommodations for our later trip to Tokyo the following week. Thanks for the hospitality!
Stayed 3 nights in Aug 2019
Response from MIMARU Kyoto Karasumaoike North Front Desk Team on 9 Aug 2019
Thank you for staying with us and writing a great comment about us! We are very happy you liked our hotel and enjoyed your first trip in Japan. Also, thank you for letting us know about the bed making. We will make further efforts in providing better service. We hope you will enjoy your later stay at MIMARU in TOKYO too! Kind regards, MIMARU Kyoto Karasumaoike North, Front Desk Team

8/10 Good

ruke0|20, 東京都

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもキレイで良かった。我が家にはこのような宿泊施設があっている。ある程度広くて寛げるけど、ホテルのようなサービス(ルームサービスとかラウンジとかベルボーイとか)がない分安い。 アメニティなども最低限あって、なんの問題もない。満足。
Stayed 2 nights in Mar 2020
Response from MIMARU KYOTO KARASUMAOIKE NORTH on 26 Mar 2020
ruke0|20様 この度は当MIMARU京都烏丸御池NORTHにご宿泊いただき、誠にありがとうございます。当ホテルの部屋にお褒めの言葉を頂き、とても嬉しく思います。当MIMARUでおくつろぎいただきましたでしょうか?ルームサービスとベルボーイに関して、大変申し訳ございませんが、当MIMARUはアパートホテルですので、一般的なホテルと違って、ルームサービスとラウンジとベルボーイというサービスを扱っておりません。 アメニティの意見に関して、今後も他のアメニティを検討させて頂きたいです。 お客様の大切な意見のもとMIMARUが発展できるよう努めてまいります。 お客様にまたお会いできます日を、 スタッフ一同楽しみにお待ち申し上げております。 MIMARU京都烏丸御池NORTH フロントデスクチーム

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 14 Mar 2020
Dear Guest, Thanks so much for choosing Mimaru. Hope you could go to so many sightseeing spots in Kyoto and have great time here. We are very glad to receive the highest rate from you. It really makes our day. Hope can meet you again in Kyoto and Mimaru. Wish you and your family good health. Best Regards, MIMARU KYOTO KARASUMA OIKE NORTH Front Desk Team

10/10 Excellent

赤兎馬, 名古屋市

Travelled with family and small children
Liked: Cleanliness, amenities
宿泊した部屋は家族4人にぴったりの大きさで、窓から大文字焼きの大が見えます。 大きなダイニングテーブルとキッチンがあり、スーパーや錦市場で食材を買って部屋で食べる事が出来ました。毎夜、子供連れでレストランに行くのは避けたかったので大変助かりました。 一階にランドリーがあり、部屋にハンガーや洗濯干しの道具もあります。 すぐ近くに二条城、御金神社があり、徒歩15分くらいで錦市場、六角堂があります。散歩を兼ねてこれらは歩いて行きました。 気になったのは、部屋のサイズの割にエアコンの出力が弱いのか、かなり高い温度に設定しないとなかなか暖かくなりませんでした。しかし加湿器もあるので、乾燥が気になる事なく過ごせて良かったです。 京都に来る時は友人にも是非おすすめしたいホテルです!
Stayed 1 night in Mar 2020
Response from MIMARU京都烏丸御池NORTHフロントデスクチーム on 15 Mar 2020
赤兎馬様 この度はMIMARU 京都 烏丸御池NORTHにご宿泊いただき、誠にありがとうございます。 部屋中の備品をご満足頂いて、本当に嬉しく思います。部屋にはIH、基本の料理道具、冷蔵庫、電子レンジが備わっています。今回家族みんなさんと一緒に美味しい料理を作りましたでしょうか。 当ホテルから御金神社まで徒歩5分ぐらい程度、とても近いです。烏丸御池駅から徒歩約7分の距離にございます。最寄りの出口は2番出口でございますが、あいにく階段のみとなります。 部屋中のエアコンの出力に関して、大変申し訳ございません。貴重なご意見をありがとうございます。 今後のホテルの改善に向け、参考にさせていただきます。 お客様の次回のご利用を、スタッフ一同心よりお待ち申し上げております。 MIMARU 京都 烏丸御池NORTH フロントデスクチーム