Balcony

Reviews of Machiya Maya Gion

4 out of 5
Machiya Maya Gion
Higashiyama-ku, Komatsu-cho 562-11, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 50 reviews" "
Rating 8 - Good. 7 out of 50 reviews" "
Rating 6 - Okay. 4 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Patool

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay here. Very relaxing and the staff was so kind and attentive. Loved the bath and all the amenities. The property is just beautiful
Stayed 1 night in Nov 2023

10/10 Excellent

Clement

Liked: Cleanliness, property conditions & facilities
Awesome stay! Nice house in Gion style. Nice apartment with a beautiful bath. Would recommend
Stayed 1 night in Jun 2023

10/10 Excellent

Eilidh

Stayed 2 nights in Jan 2023

10/10 Excellent

Duane C.

Liked: Cleanliness, room comfort
Memorable place to stay!
This traditional Japanese home was exactly how we envisioned it. It was clean, the floors were heated, an unexpected surprise. Very clean and comfortable. Right in the heart of Gion, so many restaurants and things to see and do. Great for couples or families, highly recommended it!
Stayed 2 nights in Feb 2020

10/10 Excellent

Johnathon, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in an authentic traditional Machiya in Kyoto's most renown neighborhood was an amazing experience.
Stayed 1 night in Dec 2019

10/10 Excellent

Brad, Tokyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Japanese with modern amenities, washrooms. Very clean. Location fantastic. Despite being blocks from Gion geisha district it was really quiet.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
ok
Just ok. Yes the location is great. But the place itself is kind of underwhelming for the price. Nobody checks you in and after a long day of travel it’s a bummer to have to figure everything out yourself without any human interaction. The place is smaller than the pictures look. The set up is just not that comfortable for the price. The open air tub isn’t that useable as it’s in a bedroom and not a bath area. The toilet and shower space is small and the outdoor table is unusable in colder seasons like November. It’s also awkward that one bedroom is outside the rest of house and other bedroom shares wall with toilet & is super small. The washer/dryer worked great!
Stayed 4 nights in Nov 2019

10/10 Excellent

Rebecca M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean house. Too expensive compared to hotels in area. Great area close to shrines, restaurants, and subways. Not enough privacy shades in 2nd bedroom separated from main living area.
Stayed 2 nights in Oct 2019
Response from Machiya Maya Gion Reservations on 22 Oct 2019
Dear Rebecca, Thank you for the strong rating. Our machiya is more expensive than nearby hotels because our guestrooms are more than twice as large as their guestrooms. While a quick review of the map shows virtually no hotels located in our Gion location that borders Kyoto's world renown Hanamikoji Geisha Teahouse district. Thank you for your balanced view and for paying the premium to stay at Machiya Maya Gion.

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Machiya Maya Gion on 19 Oct 2019
Thank you for the excellent rating !

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
It advertised 2 bedrooms, but the second is the living room that needs tables and chairs to be removed and futon mattresses laid down
Stayed 4 nights in Sep 2019
Response from Machiya Maya Gion on 19 Oct 2019
Thank you for clarifying. The second bedroom is a traditional Japanese self enclosing tatami room that can be enjoyed as a traditional Japanese living space during the day and then at night one can remove the light portable ( see photos on Expedia) table and chairs for sleeping at night.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunningly beautiful authentic Japanese accommodation complete with western amenities.
Stayed 3 nights in Sep 2019
Response from Machiya Maya Gion on 19 Oct 2019
Thank you for noticing the workmanship and details of our traditional Machiya. The renovation/restoration was done by Miyadaiku craftsman who are shrine and temple woodwork specialists.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this place is great! Close enough to the train station and other tourist parts. A great Japanese style place to stay.
Stayed 2 nights in Aug 2019
Response from Machiya Maya Gion on 19 Oct 2019
Thank you for your kind feedback. Locations is definitely one of our strengths.We are walking distance to many of Kyoto's top attractions.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Let me start off by saying the location was excellent. Mostly walkable to Major sites. That was the great thing. The communication was on point as well. Now the negative, the Japanese style bed was like sleeping on rocks, literally. My hips were bruised from sleeping on my sides. This room was separated by a walkway outside. This means anytime you needed to use the bathroom you have to walk outside. This really sucks if it’s in the middle of the night. Additionally it was raining, a lot, so that was a negative. The rooms were tiny, ceilings low. Pictures advertised weren’t on point so this was deceiving. The main area living space was very small so we could barely enjoy being together when taking breaks from long hikes in the heat. There was a small spider in one of the beds. It was muggy and humid indoors. There was a lack of pillows and just overall comfort. I don’t like to be a negative person and say bad things but I have to be fair to others with fair warning.
Stayed 4 nights in Jul 2019
Response from The Owner on 28 Jul 2019
Dear Guest, Sorry to hear your disappointment. Clearly rainy season negated some of what Machiya Maya offers with its balcony/temple garden views and despite air con throughout can cause high humidity. Apologies and thank you for letting us know about your poor sleep. Our futons are Japan standard. However we listened to your feedback and ordered the highest quality Nishikawa futons that combined with our very comfortable Queen size western beds ensures our guests will have a good night sleep. Machiya Maya Gion is a traditional machiya renovation/restoration. So the entryways into rooms are a lowish 1.85m or 6.1 feet. However to change this would destroy their Japanese design and character. So we raised the ceilings throughout to over 3.5 metre (11 feet) in all the rooms and hallways. While the tatami living room is a Japan standard 6 tatamis so 10 sqm so is plenty of relaxation space for this 3 person maximum suite although on rainy days larger would be preferable. Thank you again for your feedback. It allowed us to make improvements for future guests. Thank you. Machiya Maya Gion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Japanese style suite! The room is delicately renovated that can accommodate up to 4 people. It’s also relaxing to have a quite time at the Japanese style room.
Stayed 3 nights in Jun 2019
Response from Machiya Maya Gion on 8 Jul 2019
So glad you enjoyed the Japanese ambiance and character of the 2 Bedroom Suite. The renovation/restoration was done by Miyadaiku carpenters who often work on Temple Restorations. They took a lot of pride and satisfaction in their work at Machiya Maya Gion so we always let them know when a guest appreciates their work. Therefore we will be sure to pass along your kind words. Thank you !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Machiya Maya Gion on 1 Jul 2019
Thank you for your kind rating!

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing machiya style house located in the heart of Gion. We spotted geishas walking down the street while wandering around the neighborhood. Super interesting experience and two thumbs up for the relaxing bath salt and deep bathtub!
Stayed 1 night in May 2019
Response from Machiya Maya Gion Reservations on 1 Jun 2019
Hi Adrianna, We are so happy to hear that you had a great visit and managed to see a Geisha in the neighborhood. It certainly is exciting when it happens! Thank you so much for your kind comments and for staying at Machiya Maya Gion.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property exceeded my expectations from the style and quality of the place to the peace and quiet, given it was in the heart of the Gion quarter. I also enjoyed the amenities (including access to a washing machine which was a joy in the middle of a trip!) and the excellent communication from the manager Yuko, who was kind enough to organise a taxi for us when we were leaving. I'd definitely rebook this place.
Stayed 2 nights in Apr 2019
Response from Machiya Maya Gion on 2 May 2019
We are so happy to hear that Machiya Maya Gion enhanced your Kyoto visit. Being in the heart of Gion it is important to stay true to tradition. While of equal importance we provided the Western amenities that make your stay a most comfortable one. Your positive feedback helps us to understand what is important to you. Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view. Beautiful property. Perfect location for discovering Kyoto.
Stayed 7 nights in Feb 2019
Response from MMG on 2 Mar 2019
Thank you for your kind review !

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service - They even pre-ordered a taxi for us!
Stayed 3 nights in Dec 2018
Response from Machiya Maya Gion on 2 Jan 2019
We are so glad to hear that your stay at Machiya Maya Gion went well. Thank you for staying with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Spacious and authentic. Great communication with property management
Stayed 3 nights in Dec 2018
Response from Machiya Maya Gion on 1 May 2019
Thank you for the kind words. Both Kyoto and Gion are special places and we are glad that we could be part of your experience !

10/10 Excellent

Lucas, Kyoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located nicely well furnished Machiya that successfully matches modern comforts with a traditional feel. Staff is kind and attentive. The Machiya was organized and clean. Check in and chekout were hassle free. The whole stay was quiet and comfortable. A real pleasure and would stay again. Recommended.
Stayed 4 nights in Nov 2018
Response from Machiya Maya Gion on 11 Dec 2018
Thank you for your kind and thorough feedback. Its really nice to hear that we covered all the elements well for you. We really appreciate your feedback and for choosing us for your Kyoto holidays. Thank you !

10/10 Excellent

Vicky, Hong Kong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is a wonderful experience to stay at Machiya Maya Gion.
Stayed 2 nights in Nov 2018
Response from Machiya Maya Gion on 11 Dec 2018
Thank you Vicky. We are so happy to hear that Machiya Maya Gion was part of your wonderful experience in Kyoto ! Thank you for staying with us.

10/10 Excellent

Verified traveller

Great place
It is a beautiful place that is close to everything, has plenty of space and a fluent check in/check out process. Highly recommended! The host replied email really fast and the whole communication process is very smooth. We stayed at the second-floor. The first floor entrance does have a lot of mosquitos so be careful. Overall we are very satisfied with the place.
Stayed 2 nights in Aug 2018
Response from Machiya Maya Gion on 18 Sept 2018
Thank you for the kind words and feedback which always helps us to improve our guests experience. The mosquitoes are a Kyoto seasonal occurrence however we have introduced a mosquito machine near the reception door. Thank you for staying at Machiya Maya Gion !

10/10 Excellent

Verified traveller

We love this place! In fact we want to live here.
Stayed 2 nights in Jul 2018
Response from Machiya Maya Gion on 18 Sept 2018
That is so nice of you to say. Kyoto loves you too!

10/10 Excellent

Ksenia, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018
Response from Machiya Maya Gion on 11 Jun 2018
We are so happy to hear that you liked Machiya Maya Gion ! Thank you for your kind review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very lucky to find this beautiful place! Quiet and the perfect location for us. Just wander in any direction and find yourself on the most beautiful little streets. Good coffee and vegetarian options close by.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Japanese experience in great location!
This place is located very close to tons of shops, restaurants and attractions. The Kiyomizu-dera is only a 15 minute walk, subway is close and a few smaller temples are around the corner. The place was very clean and the staff was extremely helpful before arrival. They also provide recommended taxi services and restaurants which made our stay very pleasant!
Stayed 3 nights in Feb 2018
Response from Machiya Maya Gion on 9 Mar 2018
Thank you so much for staying with us. We really appreciate hearing your kind feedback and the things you enjoyed most about Machiya Maya Gion !

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
mixed revew
They were not available on site at check in. No one was at the place down the street where they told us to go.
Stayed 3 nights in Dec 2017
Response from Machiya Maya Gion on 10 Jan 2018
Thank you so much for staying with us. We are sorry about your check-in issue when you arrived in the morning. As mentioned in the pre-check-in correspondence guests cannot check in until 4 pm because rooms are being prepared. If arriving early please let us know so we can try to prepare the room or make arrangements to store luggage. You may also call or email our concierge if you have any issues. We sincerely appreciate the feedback and are working on ways to minimize this issue in the future. Thank you for staying at Machiya Maya Gion.

10/10 Excellent

Mimz, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautifully designed with some modern touches
staff was wonderful and accommodating, especially after our stay when we forgot something there; Machiya Maya is gorgeous with a historic/authentic feel and a few contemporary upgrades. location is perfect with shops, restaurants and temples very close by. PSA for taller/larger guests: watch your head on the beams and doorways!
Stayed 4 nights in Oct 2017

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Machiya- maya stay, great choice!
Everything was top notch, great place to stay!
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Mary, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place in the middle of Gion
Beautiful traditional place. Two bedrooms. One is on the other side of the balcony. That bedroom has a bathtub. Wonderful. The second bedroom is on the other side of the place and it is smaller but nice too. There is a kitchen with a big fridge and everything you need. It also has a washer/dryer for clothes. The bathroom is small but clean and beautiful. The place is Close to everything. 5 minutes walk from the closest station. We loved it. Great experience. We would highly recommend this place.
Stayed 4 nights in Jul 2017

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of Character
This is a beautiful apartment with gorgeous wooden floors, 2 bedrooms and a separate toilet room from the shower which is super when you are there with 4 people. The entire apartment is very clean and the shower is wonderful----a rainfall shower that is very satisfying. The washer/dryer works well and overall everything is great except for the 2nd bedroom which is in the dinning area that transforms into a bedroom by throwing down futons onto the tatami mats. The bedding is very thin which makes for a very uncomfortable sleep. They also only give you 1 pillow per person unless you ask for more. The western bed in the small other room is comfortable. There is also a lack of space to put your clothes----no cabinets or dressers and only 1 closet. The area is good, fairly close to Gion. There was a huge issue with water leaks coming from the apartment above and when we tried to tell someone about it there was never anyone around. The cafe on the corner is the caretaker and they were not open when we would leave in the morning or when we returned in the evening. The leaks were really bad in the bathroom soaking clothes that sat on top of washer, Overall I would return as long as I had a little thicker futon and more pillows!
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Machiya Maya Gion great experience
It was a great experience to experience Kyoto machiya!!!
Stayed 2 nights in Jun 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
ホテルと書いてあるが実質ゲストハウスみたいな施設です。内部は綺麗でしたが、スタッフの対応が果たして値にあっているか疑問です。 フロントのスタッフは客室内の施設や資材の使い方、管理状況についてまったく知らず、上司と思われる者の対応を待つことしかできませんでした。 追加のタオルはないかとホテルのマネージャーにスタッフを通じて相談したところ、ベッドの下に予備があると言われましたが、そこには何もありませんでした。 恐らく普段客室の資材状況を確認・管理していないのでしょう。 私もサービス業をやっているので、教育の無さにがっかりせざるを得ませんでした。 客室事態はベッドの布団もよく、キッチンが使えてよかったです。
Stayed 3 nights in Jan 2023

6/10 Okay

nobuko

Travelled with family
Stayed 1 night in Oct 2021

10/10 Excellent

FUMINO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

ユウ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
祇園から近く非常に便利な場所で、古民家を改良し京都を感じる事ができ満足いく旅行が出来ました! 強いて言うなら2階の離れ?にあるお風呂は外からは見えないフィルムを貼るかせめて上側の窓ガラスだけでもぼかし窓風にするか等して頂けたら幸いだと感じました。
Stayed 1 night in Sep 2021

8/10 Good

SHINICHI

Liked: Cleanliness
歯ブラシや着替えはありません。また、お風呂にも桶等もないので、日本人向けには少し配慮足りないかも。部屋はゆっくり過ごせてよかったです
Stayed 1 night in Mar 2021

10/10 Excellent

Takafumi

Travelled with family
Liked: Cleanliness, room comfort
家族で滞在
まずロケーションが最高でした。祇園、四条に近いのでどこへいくにも便利でした。 また、施設は快適で綺麗に整えられており、問い合わせにも迅速に対応してくださりました。
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
町屋に泊まる
最高のロケーションで町屋と言う余り経験出来ない所に宿泊出来て非常に良かった。
Stayed 3 nights in Apr 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho porque es como vivir en tu propia casita japonesa. Uno mismo tiene que atender la limpieza, la organización, preparase sus alimentos (tiene lo suficiente en su cocina). Estuvimos en el segundo piso, es una excelente vista a uno de los templos.
Stayed 4 nights in Aug 2019

10/10 Excellent

Bun, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is quite good. Since it is located near the hot spot, it is very convenience for buying and eating. The hotel is alos quite near to the bus and train station. The environment is quiet and the experience of living there is great. The staff is helpful when I am in trouble and this is a hotel that I will strongly recommended if staying in Kyoto.
Stayed 2 nights in Oct 2018
Response from Machiya Maya Gion on 2 Nov 2018
Dear Bun, We are so glad to hear about your enjoyable stay at Machiya Maya Gion. Thank you !

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel endroit atypique
Si vous souhaitez vivre à la japonaise c’est l’endroit idéal. C’est un endroit adorable niché au milieu des arbres. Un passage obligé sur une petite terrasse pour passer d’une chambre à l’autre. L’ensemble est très bien climatisé. L’endr Est idéalement situé au cœur du quartier Gion à côté d’un temple. Il y a même une kitchenette pour le pdj. Petit bémol la présence de moustiques mémé le matin au pdj à l’extérieur. Nous n’avons pas eu l’occaSion De rencontrer notre hôtesse mais elle nous a réservé une table au restaurant suite à notre demande. Ne pas oublier la chambre fantastique aux grandes baies vitrées mais qui ne permet pas de faire de grasse matinée. Notre fils de 16 ans a adoré cet endroit !
Stayed 2 nights in Aug 2018
Response from Machiya Maya Gion on 22 Aug 2018
Thank you for the nice review. So nice that your 16 year old loved Machiya Maya Gion!

10/10 Excellent

HAYASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着けました。
落ち着いてのんびり過ごすことができました。食器なども充実していて助かりました。 使い捨てスリッパがあるとよかったなと思いました。
Stayed 2 nights in Jul 2018
Response from Machiya Maya Gion on 4 Aug 2018
林さん、 どうもありがとうございました。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족
위치가 바로 기온 거리 근처라 매우 만족스러웠고 조용해서 좋았어요. 비싸긴 하지만 성수기 교토에서 이정도 퀄리티의 숙소에 묵으려면 어쩔 수 없는 것 같아요.

8/10 Good

María Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosa "casita típica japonesa"
La atención de la gente del Café donde se retira la llave fue muy atenta y cordial. El ryoakan es precioso, tomamos el "departamento" que esta en el primer piso y da a los jardines. Esta muy bien equipado y ambientado aunque a nuestras costumbres faltaban algunos detalles, por ejemplo: repasadores o servilletas de papel, cafetera y tostadora de pan par el desayuno. La ubicación un lujo. Nos resultó excesiva la calefacción por piso radiante en los baños.
Stayed 2 nights in Jan 2018

10/10 Excellent

Marie Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe appartement calme au coeur du vieux Kyoto
très bel appartement (attention à la réservation c'est l'appartement du haut qui a les baies vitrées, celui ci n'a qu'une lumière indirecte ) très confortable, décoration très belle et très soignée, belle salle de bain, matériaux magnifiques, on s'y sent bien.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最棒的民宿經驗
走過歐洲與日本,最棒的民宿經驗,地點好,服務佳,房間乾淨、舒適,樣樣俱全(但記得開熱水洗浴前,先將電熱水器遙控器電源打開)
Stayed 2 nights in Aug 2017