Restaurant

Reviews of Daiwa Roynet Hotel Kyoto Shijo Karasuma

3 out of 5
Daiwa Roynet Hotel Kyoto Shijo Karasuma
678 Oomandokoro-cho, Karasuma-dori Bukkoji Sagaru, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Avoid! Even for a smoker, this is your worst nightmare. As soon as you walk in you are greeted by the stench of cigarette smoke, one you will become familiar with if you don’t immediately exit the hotel. The staff here are friendly and welcoming, and we checked in with them and headed to our room very quickly. We opened the door to our room, and the ever familiar smell of cigarette fumes had engulfed the room. We headed straight back downstairs to change rooms, we had inadvertently booked a smoking room so we upgraded to a non smoking room. The non smoking room was old, dirty and still had cigarette ingrained into the fabric of the building. The throw had stains, the wallpaper was peeling off and the lighting was horrific. We left and booked another hotel - there are plenty of hotels a similar price to this one which offer a much better service.
Stayed 3 nights in Apr 2024

4/10 Poor

Richard

Travelled with family
Disliked: Amenities, property conditions & facilities
Condition of room is poor. Walls are marked and in poor condition. Slight smell in bathroom. Rooms are small even on Japan standard. Cost is high given quality of hotel. No safe which is common in most hotels. Service is okay but not great.
Stayed 2 nights in Apr 2024

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a nice location. Beds and pillows too hard to get a good rest.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jan 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Nice and clean accomodations.
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are a little hard, but great location and staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Yongquan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 5 nights. It's a great place to stay and we will go back again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Axl Rivandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良い時間を過ごせました! ありがとうございます、また来ます!
Stayed 1 night in Nov 2023

10/10 Excellent

Choon Fui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Susan K

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Geok Eng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria Mercedes, Palm Desert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat
Stayed 1 night in Oct 2023

10/10 Excellent

Bo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Japan for my one-week trip this summer in Japan. Strongly recommend to anyone who is looking for clean and comfortable place to stay after often tiring long walks in their trip.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value Hotel. Clean and convenient for the subway only 2 stops to the main Kyoto Station. Some lovely shrines in walking distance
Stayed 3 nights in Jul 2023

10/10 Excellent

Alexandra Shiovitz

Travelled with partner
Liked: Cleanliness
We were in a smoking room, and didn’t like the smell, but otherwise our stay was pleasant.
Stayed 1 night in May 2023

10/10 Excellent

stanley, burlingame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to subway entrance
Stayed 5 nights in May 2023

10/10 Excellent

Ceci

Will go back and stay there again
Stayed 4 nights in May 2023

10/10 Excellent

HAO-CHUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double room at Daiwa Roynet Hotel has a large space (enough for opening two 28-inch and one 24-inch pieces of luggage at the same time). The design and configuration of all the double rooms at Daiwa Roynet Hotel are the same. This makes me easy to schedule what I need to prepare for the traveling.
Stayed 5 nights in Apr 2023

10/10 Excellent

MARIO

Stayed 3 nights in Apr 2023

10/10 Excellent

Wayne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Junna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Suman

Stayed 1 night in Apr 2022

10/10 Excellent

MASAE

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good as being placed near useful train stations, and there are many nice diners around the hotel. The hotel itself is a good enough.
Stayed 2 nights in Jan 2021
Response from Daiwaroynethotels kyoto shijo karasuma on 8 Jan 2021
Thank you for using the daiwaroynethotels kyoto shijo karasuma. We were relieved that you were able to spend our time comfortably. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, and the staff is very welcoming. Location is right next to Shijo station, so walking distance to Nishiki Market or Yasaka Shrine. Bathroom was big enough.
Stayed 2 nights in Jun 2020
Response from Staff on 17 Jun 2020
Thank you for staying with us. We are very pleased to hear your compliments. Our hotel is in a good location and is close to various tourist attractions and world heritage sites in Kyoto. Access is also very convenient. If you have the opportunity, please come again. We also strive to help you have a good vacation. Daiwa Roynet Hotel Kyoto Shijo Karasuma

2/10 Terrible

Jackie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff working there has an nasty bad attitude. Not friendly, unwilling to help tourist.
Stayed 6 nights in Nov 2019
Response from Front desk on 8 Apr 2020
Dear guest, Thank you for staying and posting. However, We are sorry for not meeting your expectations this time. We will make an effort to improve our service. If you do not mind, we hope you will come again. Best regards

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from ダイワロイネットホテル京都四条烏丸 on 26 Mar 2020
この度は当館をご利用頂きまして、誠にありがとうございました。 またのお越しを心よりお待ち申し上げております。 引き続き当館を宜しくお願い致します。

8/10 Good

Bishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from フロントスタッフ on 18 Mar 2020
この度はダイワロイネットホテル京都四条烏丸にご宿泊頂きまして 誠にありがとうございます。 高評価を頂き、私共も嬉しい限りでございます。 これから更にサービス向上に努めて参ります。 次回以降もぜひご利用お待ちしております。 ダイワロイネットホテル京都四条烏丸

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good with easy access to trains and restaurants.
Stayed 1 night in Feb 2020
Response from フロント on 1 Mar 2020
Thank you for staying at Daiwa Roynet Hotel Kyoto Shijo Karasuma. The proximity of restaurants and train stations has satisfied many customers. Access to sightseeing spots is good, so if you have the opportunity to come back to Kyoto If there is, we look forward to all the staff. Daiwa Roynet Hotel Kyoto Shijo Karasuma

10/10 Excellent

Chris, Tokyo, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel situated in a convenient location close to the train station and tourist spots.
Stayed 1 night in Jan 2020
Response from Front desk on 1 Mar 2020
Thank you for staying at Daiwa Roynet Hotel Kyoto Shijo Karasuma. We are grateful for your praise. Did you enjoy your stay comfortably? We will strive to improve our services. We are really waiting for you to come again. Best regards Daiwa Roynet Hotel Kyoto Shijo Karasuma

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was too early for the check-in, I left my bag with the reception and asked if I can check in earluywent to the café for some work.
Stayed 5 nights in Jan 2020
Response from Front desk on 1 Mar 2020
Thank you for staying at Daiwa Roynet Hotel Kyoto Shijo Karasuma. Did you enjoy your stay comfortably? We will strive to improve our services. We are really waiting for you to come again. Best regards Daiwa Roynet Hotel Kyoto Shijo Karasuma

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice hotel, but no safe in the room not enough storage for clothes. Also the breakfast was extremely poor.
Stayed 4 nights in Jan 2020
Response from Front desk on 1 Mar 2020
Thank you for staying at Daiwa Roynet Hotel Kyoto Shijo Karasuma. Did you enjoy your stay comfortably? We caused you some inconvenience, so sorry. We will strive to improve our services. We are really waiting for you to come again. Best regards Daiwa Roynet Hotel Kyoto Shijo Karasuma

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - five minutes from Kyoto Station and an easy walk to great restaurants and shopping
Stayed 2 nights in Nov 2019

10/10 Excellent

Richard

Stayed 3 nights in Nov 2019

6/10 Okay

Precilla

Stayed 1 night in Oct 2019

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 bed in a room
I booked for a room with 3 beds and I was suprised how well the room were arranged for 3 beds. All was perfect for a stay
Stayed 1 night in Oct 2019

2/10 Terrible

mary

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a nice room
Me and my sister enjoyed staying here. Room was really nice and the hotel was in a an excellent location withing walking distance of Dotonbori. 7/11 directly in front of hotel and lots of good restaurants nearby. Close to subway too.
Stayed 3 nights in Aug 2019

10/10 Excellent

Kevin, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: helpful staff, good breakfast. Asian brand hotel chain similar to a 3-4 star.
Stayed 2 nights in Jul 2019

8/10 Good

YUPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was larger than most Japanese hotel rooms and was extremely clean
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Trainee receptionist better than the trainers at t
The trainee receptionist welcomed us and was very nice but all her supervisors standing next to her were so cool and not a smile.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good location, walking distance to lots of restaurants, shops, and the train. We had a no smoking room but it smelled like old smoke, i think the carpet needs to be ripped out. The room was small with basic furniture. My biggest complaint is the bed pillows, they hurt my neck for days because they were so hard. No issue with WiFi, would recommend this location but better accommodations elsewhere...
Stayed 4 nights in May 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019