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Reviews of Batatu Villa

3.5 out of 5
Batatu Villa
Dusun Rangkep 2, Desa Kuta, Kuta, Nusa Tenggara Barat

Reviews

10

Exceptional

Rating 10 - Excellent. 20 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated just outside Kuta within easy reach of all surrounding beaches. The villas are scrupulously clean and chic and the private pool is so refreshing. The larger shared pool is huge and very quiet! The staff though really make this resort 4 star...they are so courteous, helpful and friendly, we can't praise them enough. The food too is really good standard at a very reasonable price. Would highly recommend this villa stay and we will definitely return.
Stayed 1 night in Jan 2024

10/10 Excellent

Thoulfigar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Nurul Atiqah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very cozy and such a relaxing villa to stay in. The place is gorgeous. The staff are very friendly, efficient, and more than happy to help you with anything. Situated across from the Mandalika motorcycle circuit. It is accessible and easy to find via Google Maps, although the lane leading towards the resort is still in process of being built, it could get very muddy during the rainy season. About half an hour's journey from the airport. 10/10 would recommend and definitely warrants a next visit.
Stayed 4 nights in Jul 2023

10/10 Excellent

jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very value for money considering we got a large villa with private pool, living area and kitchen to ourselves. beautiful premises and we had a great stay during our 4 nights. Nardi and his colleagues took very good care of us and helped us with our food, transport and laundry needs, especially after coming down from Rinjani with a bunch of wet clothes. slightly out of the way from the main Kuta area so renting a scooter would be a great transport option. otherwise we relied on the valet service that the resort provided, which was rather reasonably priced

10/10 Excellent

Justine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow wow wow!! Ive been traveling the world since i was 17 and csn honestly say this property is at the top of my list for best alround accomodation experience ever. From the stunning villa to the helpful staff, top meals and 5 star service. Highly highly recommend.
Stayed 4 nights in Nov 2022
Response from Batatu Team on 23 Nov 2022
Hi Justine, Thank you for the lovely comment. We are grateful you had a wonderful stay here in our villa. We are waiting for your next stay with us. See you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice villa。I like there.........................
Stayed 1 night in Nov 2019
Response from Batatu team on 5 Jan 2021
Hi we are glad you enjoyed your stay. Take care

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They treated us like we were in a 5 star resort almost unbelievable. The gave us free coconuts, free rides to Kuta Town and they were really helpful with any of our requests. This just made our stay much more amazing. And let's not forget the actual villa itself.. WOW! Private pool, the bathroom was amazing.. The whole place was truly beautiful instagrammable beauty..
Stayed 5 nights in Nov 2019
Response from Batatu Team on 23 Nov 2019
Thank you for your kind words :) Our pleasure to host you. See you again when we see you!!

10/10 Excellent

Dan, Earth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could live here, without a doubt I would! The property is in a relatively secluded area with extremely friendly locals always close by. The villa itself is something to be admired, the place is better than in the pictures! The stone and woodwork are flawless and everywhere you go has the perfect amount of desired lighting to highlight whichever area you want. The staff are some of the best I’ve ever had during my travels and their helpfulness and generosity shouldn’t ever go unnoticed. They are very attentive to when you come and go and make sure the villa is spotless and the Bintang is restocked for when you return. They were also kind enough to provide a rental scooter to us that was a huge factor on how much we were able to explore during our stay. The breakfast there is simple and delicious and they are always very communicative about when and what you would like to have. All in all, I will be returning here and highly recommend it to anyone who is traveling to Lombok. Thanks! Dan
Stayed 5 nights in Oct 2019
Response from Batatu Team on 22 Oct 2019
Thanks for the awesome and detailed review, Dan! We really appreciate you taking the time out to share your experience with us. We hope to see you again soon, and bring a friend! Cheers!

10/10 Excellent

Katie, Malibu, California

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an AMAZING stay at Batatu Villa and we cannot recommend it enough!! The property and our villa were beautifully maintained. Our villa was VERY spacious, the pool and patio area were private and very clean. We LOVED the outdoor area with the bathtub and shower... very private and a wonderful feature that added an inviting element with nature. The management provided our choice of breakfast to our outdoor dining room every morning at our time request. They even replenished our water daily. The room did include a safe but we did not feel any need to use it, the facility has video surveillance overlooking the entrance and staff monitoring at all times. We arranged scooter rentals through the villa and were even able to get a ride from the airport to the villa as well as a ride to Senggigi after our stay. Overall the staff were very friendly, welcoming and the most helpful. The property was beautiful and we loved that it was a few minutes away from the town of Kuta and out of the chaos. Highly recommend and we cannot wait to return!! Thank you for everything!!
Stayed 3 nights in Sep 2019
Response from Vindy on 14 Oct 2019
Hello Katie, Thank you so much for your feedback. We are delighted to hear the good experience you had in our Villa. We hope to see you again soon Regards, Batatu Team

10/10 Excellent

JW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could be improve on the front desk facilities.
Stayed 1 night in Jul 2019
Response from Batatu Team on 2 Nov 2019
Thank you for your feedback. We are working on it :)

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Kuta, Lombok
We had a lovely stay at Batatu Villas. Every request was met by the attentive team and we felt very comfortable during our stay. A bike and car canbe rented through the property and complimentary lifts are offered to the nearby town of Kuta. The design of the villas is excellent with your own private pool and bathroom in the garden out back. I'd highly recommend this property to anyone travelling to Lombok. Thanks again!
Stayed 9 nights in Jun 2019
Response from Batatu Team on 2 Nov 2019
Thank you Chris for staying with us and sharing your experience. See you again when we see you! Cheers :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majoitus oli aivan loistava. Hotellin sijainti oli hieman syrjässä, mutta hotelli järjrsti edulliset kuljetukset todella hyvin.
Stayed 4 nights in Feb 2020
Response from Batatu team on 5 Jan 2021
Hi Thanks for your kind feedbacks, we look forward to see you again Kind regards Batatu team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

JI HYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Yann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best inin Lombok
The villa is fantastic. It is a little paradise in Kuta Lombok and I would return in a heartbeat. The place is super clean. The pool is very nice to refresh in the afternoon, the bed is also very comfortable. All comodities are great but the best part is the staff. They were helpful on so many levels and I will never forget how good we've been served.
Stayed 3 nights in Oct 2019
Response from Batatu Team on 2 Nov 2019
Thank you Yann for your kind words.See you again when we see you!

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Batatu Team on 2 Nov 2019
Thank you for choosing us!

8/10 Good

Adam

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
A nice stay with helpful service. The only minus is that it felt like there was a bit of buildingdust left beacuse I think the property is pretty new? Otherwise it was a good visit.
Stayed 1 night in Oct 2019
Response from Batatu Team on 2 Nov 2019
Your feedback is valuable to us, we will take note for the future guests. Have a great journey ahead. Cheers.

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable!!!
El hotel estaba impecable, la pieza era increíble!! Estaba un poco alejado pero era muy cerca del pueblo y era mejor porque era muy tranquilo
Stayed 3 nights in Aug 2019
Response from Batatu Team on 3 Nov 2019
Hi Catalina, thank you for sharing your experience with us!

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e tranquilidade
Villa tranquila e confortável, base para conhecer e usufruir das belas praias da região. Rheza é um bom anfitrião, aluga scooters, trata dos transfers, aconselha restaurantes e lugares, e pratica preços despretensiosos.
Stayed 2 nights in Jun 2019
Response from Batatu Team on 2 Nov 2019
Muito obrigado! Have a great journey ahead and hope to see you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique friendly Staff. Style of rooms amazing. Stunning private Pool. We just can recommend this Villa.
Stayed 2 nights in May 2019
Response from Hariyanto, Manager on 14 May 2019
Hi. Thank you for your kind feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
die Unterkunft (Deluxe Villa) war sehr schön groß. Das Bad war wunderschön eingerichtet. Das Beleuchtungskonzept hat für ein tolles Ambiente gesorgt. Das Personal dieser Unterkunft ist super hilfsbereit. Wir waren während des gesamten 4-tägigen Aufenthalts krank, sie haben sich super um uns bemüht, für uns im Supermarkt was zu essen geholt und uns sogar zum Arzt gefahren. Danke Wawan und alle anderen! Leider gab es keinen Safe im Zimmer. Diesen erachten wir als sehr wichtig und sollte bei Resorts dieser Art Standard sein. Des Weiteren hat es im Badezimmer unserer Villa sehr stark gestunken, es lag auch ingesamt ein unangenehmer Geruch in der Luft. Wir durften problemlos innerhalb einer Stunde in eine andere Villa umziehen, wo es etwas besser war. Vielen Dank dafür. Am letzten Tag begann aber auch in der neuen Villa der Abfluss der Küchenspüle zu stinken.
Stayed 4 nights in Apr 2019
Response from Hariyanto, Manager on 14 May 2019
Hi hope you get better. Apologies for the sink that we were not able to pix it on the same day. Have a leasent journey ahead.