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Reviews of Bali Diva Hotel Kuta

3 out of 5
Bali Diva Hotel Kuta
Jl. Popies I No.31, Kuta, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 28 reviews" "
Rating 8 - Good. 5 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
This is a hidden gem regardless of the complaints and negative opinions. The regulars love this place and I can see why.

6/10 Okay

Juliana

My travel circumstances were that I just needed a bed to rest for a short, so it covered all my bases.
Stayed 1 night in Jan 2024

6/10 Okay

Gustavo

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Bali Diva Hotel Kuta on 1 Dec 2023
I appreciate your understanding. Thank you for taking the time to share your rating and feedback. If there's anything specific we can do to enhance your future experience and raise that rating, please don't hesitate to let us know. We value your support and hope to have the opportunity to offer you a more pleasant stay in the future.

2/10 Terrible

Nelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty, both the bathroom and actual room. Would not recommend.
Stayed 1 night in Nov 2023
Response from Bali Diva Hotel Kuta on 1 Dec 2023
I'm genuinely sorry to hear about your disappointing experience with the cleanliness of our rooms. This doesn't align with the standards we aim to uphold. Your feedback is crucial, and I assure you we'll immediately address this issue to ensure that our cleaning procedures meet the highest standards.Your comfort and satisfaction are our top priorities, and we value your input. If you decide to give us another chance, please let us know, and we'll do our utmost to ensure a significantly improved stay. Thank you for bringing this to our attention, and I apologize for the inconvenience caused.

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so close.
Stayed 7 nights in Nov 2023
Response from Bali Diva Hotel Kuta on 20 Nov 2023
Thank you for your positive feedback! We're glad that you found our hotel conveniently located. We hope to welcome you back in the future!

10/10 Excellent

Ana Paula

Liked: Staff & service, property conditions & facilities
The staff are so welcoming and kind. Breakfast is good. The Australians are too loud.
Stayed 2 nights in Oct 2023
Response from Bali Diva Hotel Kuta on 3 Nov 2023
Thank you for your positive feedback. We're glad you enjoyed our staff and breakfast. We'll continue to ensure a pleasant stay for all guests.

8/10 Good

Peter

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great value for the price. SImple but clean and friendly staff
Stayed 3 nights in Sep 2023
Response from Bali Diva Hotel Kuta on 6 Oct 2023
Thank you for your positive feedback. It's great to hear that you found good value in your accommodation and had a positive experience with friendly staff. Simple and clean accommodations can often be exactly what travelers need for a comfortable stay. Enjoy your travels!

10/10 Excellent

Craig

Stayed 4 nights in Sep 2023
Response from Bali Diva Hotel Kuta on 3 Nov 2023
Thank you for your positive review!

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walkable - restaurants, bars, beach, shops etc. The hotel is small and quiet and very safe.
Stayed 18 nights in Aug 2023
Response from Bali Diva Hotel Kuta on 7 Sept 2023
Thank you for sharing your experience with us. We are delighted to hear you find that the hotel was located in a convenient spot near restaurants, bars, beach and shops and that it felt safe and quiet. We appreciate your kind words and look forward to welcoming you back soon! Thank you for choosing us.

4/10 Poor

craig

Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a small budget hotel where you get to know everyone. The staff are there if you need them and don’t pester you when you don’t need them. Short walk to the beach, but also a good pool at the hotel.
Stayed 23 nights in Mar 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and it's quiet. The only downside is the bathtub instead of a shower recess which I think is dangerous.
Stayed 6 nights in Feb 2023

6/10 Okay

Bozena

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs refrubishement , the staff is helpfull and frinedly.
Stayed 2 nights in Jan 2023
Response from Bali Diva Hotel Kuta on 8 Feb 2023
Thank you for your review! We appreciate your feedback and we are sorry to hear that the hotel needs refurbishment. We will work on this and make sure it gets done as soon as possible. We are glad to hear that you found our staff friendly and helpful, and we hope to have the pleasure of welcoming you back again soon!

8/10 Good

Shane

Stayed 1 night in Dec 2022
Response from Bali Diva Hotel Kuta on 19 Dec 2022
Thank you for staying with us. We hope to see you again.

6/10 Okay

shane

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok budget hotel
The rooms was tired and i looked at 3 of them. The sockets was hanging off the walls. Leak patches on ceilings. The pool tiles felt slimey. But ok if you just use it to get your head down.
Stayed 7 nights in Nov 2022
Response from Bali Diva Hotel Kuta on 19 Dec 2022
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience with us – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

6/10 Okay

shane

Stayed 1 night in Nov 2022
Response from Bali Diva Hotel Kuta on 28 Nov 2022
Thank you for staying with us. We hope to see you again.

10/10 Excellent

megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely pool, only a small hotel.
Stayed 18 nights in Aug 2022

8/10 Good

dom

Disliked: Property conditions & facilities
Good location. Good pool. Good A/c. Large rooms. TV& Safe in room. Good VFM Wifi slow and sometimes not working. General Maintenance could be improved.
Stayed 3 nights in Jul 2022

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, excellent pool and grounds area, right in the middle of poppies lane
Stayed 11 nights in Jun 2022

10/10 Excellent

Glen

Liked: Staff & service, amenities, property conditions & facilities
For the price, the property was clean, quiet and excellently located for the activities I wanted.
Stayed 5 nights in May 2022

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. There were some noisy kids with parents who didn't care what time they started squealing in the morning, but that's not the hotel's fault.
Stayed 4 nights in May 2022

2/10 Terrible

Jens

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ad bad
Very disgusting. Dirty bedsheets, no toilet paper, looked like a poo in the bathtub, the floor was dirty and overall looked awful
Stayed 1 night in Feb 2023
Response from Bali Diva Hotel Kuta on 21 Feb 2023
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience with us – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

6/10 Okay

Keiji

Liked: Staff & service
スタッフの対応良かったです。 洗面台の鏡の端が欠けおり初めて蛇口を回した時に指が当たり指を少し切りました。シャワーが熱くなったり冷たくなったり温度が不安定でした。 設備は値段も安かったのでこんなもんかなと思います。
Response from Bali Diva Hotel Kuta on 16 Jan 2023
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Seiji

Liked: Cleanliness, staff & service
高級感はないがリゾート感があり開放的。スタッフもフレンドリー。隣接するcafeもあって便利ですし値段も安価で美味しい。アジアに慣れてない方は清潔感が足りないと感じたり、シャワーの水圧の低さが気になるかもですが、自分にとってはお気に入りの１つです
Stayed 28 nights in May 2022