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Reviews of Natol Travelers & Business Inn

3 out of 5
Natol Travelers & Business Inn
No. 33 & 34, Tabuan Tranquility Commercial Centre, Kuching, Sarawak

Reviews

6.8
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

8.4/10

Cleanliness

7.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

anynomous

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to pay additional Fees' RM15 . This is not required if I do booking from Agoda or hotel.com Regret I do booking via expedia
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bigger bed room with big bathroom installed with powerful shower rain in complete toiletries. Room is clean and quiet. Free karaoke and guitar are added credits to your hotel restaurant. Indonesia free breakfast is good but no American style.
Stayed 1 night in May 2019
Response from Ivan C. on 18 May 2019
We are working hard to fulfill the requests from our valued guests to the best we can. Besides providing free breakfast , karaoke and guitar play in our 722 Cafetalk, we also plan to provide transport for guests who want to visit malls, medical specialist centers in KUCHING city. Do continue to support us. Let's together make Natol travelers n Business Inn and Other 6 Natol Motels a success. Thank you! From : Natol Management Team.

10/10 Excellent

Benjamin, Cyberjaya, Selangor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to Kota Samarahan education hub, Sama Jaya industrial Park, Medical Specialist Centers and other part of KUCHING. Many restaurants, supermarkets, banks around. Very affordable and worthwhile. We appreciate your free breakfast on cheap room rate of below Rm 79.00 unique in town but reduce the portion to avoid wastage. Please provide more cheap cars for rent as we are frequent users for business. Expedite your check ins time especially on peak hours. Let's meet again next week !
Stayed 1 night in Apr 2019
Response from Natol management team on 15 May 2019
We thank you for your constructive suggestions. That could be our direction to better it. See you soon !

2/10 Terrible

Verified traveller

Disliked: Staff & service
Bad service attitude and hidden charges
Lousy hotel, with hidden charges, hotels.com stated it guaranteed price, where as when u arrive at hotel, they will charges you
Stayed 1 night in Apr 2019
Response from Natol management team on 27 May 2019
Sir, I am afraid there is misread of term and conditions of booking stated in Expedia. In fact our classic hotel offers the most competitive prices with a basket of FREEBIES as free breakfast, karaoke, WiFi, guitar play etc. You might not find a price of below rm 108.00 only with lots of benefit. Please check it out. We are here to assist and put the things right if you would show a proof of what you mentioned as HIDDEN SERVICE for a refund if any. YOUR URGENT response is appreciated. Natol Management Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018