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Reviews of Arenaa Batik Boutique Hotel

3 out of 5
Arenaa Batik Boutique Hotel
E2324-2326, Jalan Dato' Wong Ah Jang, Kuantan, Pahang

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 97 reviews" "
Rating 8 - Good. 42 out of 97 reviews" "
Rating 6 - Okay. 26 out of 97 reviews" "
Rating 4 - Poor. 11 out of 97 reviews" "
Rating 2 - Terrible. 6 out of 97 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

MyAFA Agency

Stayed 1 night in May 2023

4/10 Poor

Mohamad Radhi

Disliked: Cleanliness
Middle in town👍 Cleanliness of the bed linens (stains and not proper bed makeup)👎
Stayed 1 night in Jul 2022

2/10 Terrible

Arif

Travelled with family
Disliked: Cleanliness
Not all hotel fault..but the expedia apps is the prob..my booking does not appear at hotel system..
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keseluruhan bilik memuaskan cuma sarung bantal tidak bersih dan berbau air liur basi. Housekeeping malas buat kerja bilik 505
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
overall is great
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and clean and spacious. The surrounding was very quiet
Stayed 1 night in Sep 2020

10/10 Excellent

MORZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Near the city.. I book for 1 quenn & 1 single bed...but i get 3 single bed wish they combine become quenn...its soo bad..
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice and beautiful hotel room. limited parking space, close to main road pose dangerous to car parking and guest.
Stayed 1 night in Jan 2020

2/10 Terrible

Unknown

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
bilik panas, x rasa sejuk. Air condition tidak berfungsi dgn baik.
Stayed 1 night in Jan 2020

10/10 Excellent

Datuk, sabah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classic concept
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The breakfast is good enough. Affordable with nice nasi lemak. As for parking, it is hard to improvise since the area have limited parking spaces. For Tatami w/o rooms, it is better to let the curtain close as the room window facing other room.
Stayed 3 nights in Jun 2019

8/10 Good

Tn Farah

Liked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

MOHD HASBI

Liked: Cleanliness, property conditions & facilities, room comfort
Decent place to spend a night or two. Parking facility can be better.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Staff no so friendly
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Too bad
Equipment in the room is so rundown, ie leaking shower, damaged cupboard, broken lamp and phone. Booked a queen size bed, but the bed was made of two single bed combined into one queen bed frame. Cleanliness is poor. Bed sheet is not clean and there's hairs on the bed. No service to clean the room the next day. Overall, a bad experience staying.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

4/10 Poor

Chris, Serdang Malaysia

Disliked: Cleanliness, property conditions & facilities
room door needed to be upgraded and change. 4 days i was there, 3 different room change due to spoiled room door lock system. the hotel also need pest control as i encounter cockroaches crawling especially at night.
Stayed 4 nights in Oct 2018

6/10 Okay

Mohd, Kuantan

Liked: Cleanliness, property conditions & facilities, room comfort
The frontliner staff should be more friendly and welcoming when assiting guest.
Stayed 1 night in Aug 2018

8/10 Good

zul, jb

Liked: Staff & service
close to iium
I choose this hotel because it is close to IIUM and breakfast available
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
convinenace
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Farah, malaysia

Liked: Cleanliness, staff & service, room comfort
Everything was ok.. Just that during night there is thunderstorm n the wind pass through the window make it sound like whistle and its really annoying when its in the middle of the night. The hotel should check their windows The room too dim difficult to apply make up
Stayed 3 nights in Aug 2018

8/10 Good

Nurul Zubaitiakma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Qilams, Rompin, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities as describe in the details. Its such a nice stay for vacation or trip.👍
Stayed 1 night in Jul 2018

2/10 Terrible

tg mohd rafie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
POOR
ROOM IS NOT THE SAME AS SHOWN IN THE PICTURE RECENTLY. A LOT DIFFERENCE. FAMILY ROOMS ARE ONLY ADD BED BUT AN AREA OF THE ROOM IS NOT ADDED. ITS SMALL FOR FAMILY ROOM.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No breakfast provided
i booked this hotel because breakfast is provided but during check in the staff only informed that breakfast was not available.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Room is ok. Near to town but parking is not readily available nearby the hotel. Breakfast options are quite limited.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
nice hotel but yet the breakfast doesn't have many menu. and the bathroom door doesn;t have lock.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arena batik hotel is good
Nice and cormfortable.....
Stayed 1 night in Jan 2018

6/10 Okay

Khalis, Johor

Liked: Room comfort
Budget
Ok for 1 night stay. All good an clean except little dusty on the floor, especially at the corner of the room.
Stayed 1 night in Dec 2017

4/10 Poor

Gelayang

Disliked: Property conditions & facilities, room comfort
Looks great just on the web.
The hotel room picture on the web is not same as the actual situation. Elevators is quite frightening because of several times experiencing a strong vibration.
Stayed 2 nights in Nov 2017

10/10 Excellent

Devi

Liked: Staff & service, property conditions & facilities, room comfort
Staff s responsible. N de room small so bad. Is a smoke small.
Stayed 1 night in Nov 2017

8/10 Good

noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

ary, KL

Disliked: Staff & service, property conditions & facilities
Nice decorated hotel but without proper maintenan
The lift kept stucked while we are using it. Giving shock to my wife. When reported to front desk they just kept quiet. Overall hotel can be seen that it is lack of upkeep
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2017

8/10 Good

LEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and Convenience.
Very convenience . Next to hotel is a chinese restaurant and across the road also another restaurant in which very suit for family dinner. Not far away is ECM and Kuantan mall is opening soon.
Stayed 1 night in Aug 2017

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

MOHAMAD

Liked: Staff & service, room comfort
Not spacious
Really nice room but little space
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

8/10 Good

Fikri Hasif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

zarina, m

Middle of town
The hotel is in the center of the town. Easy to go to the shopping complexes and also tanjung lumpur and also teluk cempedak.

6/10 Okay

Harjeet, Kuala Lumpur

Bad breakfast and below expectations room
Breakfast options are extremely limited if you are a non-malaysian. Even for a local malay, I think having Nasi Lemak, Mee-Hoon and poached eggs besides bread and butter is very limited options in my humble opinion. For people not used to eating Mee-Hoon or Nasi Lemak in the morning, I am afraid you will have to survive with only toasted bread with butter. Contrary to the breakfast, the room was not too bad. Except that we had a leaky ceiling which was dripping water throughout the night and a bathroom door which was designed to not lock. I mean come on, who doesn't put a locking mechanism on a bathroom door.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Nik Nor Azman, Putrajaya

Disliked: Cleanliness, staff & service, room comfort
Significant Improvement Needed
Arrived at 3.40pm. When finally reached my room at 4pm, tired but was surprised to see the door room was wide opened. Apparently the room was not yet cleaned! I was given another room but about 10 minutes, again was ushered to another room. However I was given an upgraded room. Thanks. Sadly I discovered that no towels in my room and need to request again! There were no dedicated parking provided by the hotel. I got fined for not paying the parking fee, and it was Saturday! However the staff were very friendly & helpful.

2/10 Terrible

Mohd Hafiq

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice
Not recommended for someone who want comfortable night. service soo bad. room conditio. not so good.

6/10 Okay

Verified traveller