The Robertson Kuala Lumpur
3.5 star property

Family-friendly aparthotel connected to a shopping centre in Bukit Bintang with free parking

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Robertson Kuala Lumpur

Photo gallery for The Robertson Kuala Lumpur

Rooftop terrace
Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers
Front of property – evening/night
Individually decorated, individually furnished, blackout curtains
Bathroom

Overview of The Robertson Kuala Lumpur

7.2

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • RestaurantRestaurantRestaurant
  • GymGymGym
The price is RM 118
Price available on 31/03/2024

Explore the area

No 2, Jalan Robertson, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50150
  • Popular LocationSantorini Bar & Grill1 min walk
  • Popular LocationBukit Bintang Station13 min walk
  • Popular LocationKLCC Station10 min drive
  • Popular LocationKL Sentral Station11 min drive
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Room options

Premier Suite, 1 Queen Bed, Non Smoking

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Deluxe Suite, Multiple Beds, Non Smoking

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Royal Suite, Multiple Beds, Non Smoking

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
  • 70 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

Executive Suite, Multiple Beds, Non Smoking

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Premier Suite, 2 Queen Beds, Non Smoking

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Kuala Lumpur

Located in Bukit Bintang neighbourhood, The Robertson Kuala Lumpur is connected to a shopping centre. Merdeka Square and Batu Caves are notable landmarks, and travellers looking to shop may want to visit Petaling Street and Pavilion Kuala Lumpur. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.

What's nearby

  • Petaling Street - 12 min walk
  • Berjaya Times Square - 14 min walk
  • Pavilion Kuala Lumpur - 16 min walk
  • Merdeka Square - 18 min walk
  • Petronas Twin Towers - 4 min drive

Getting around

  • Imbi Station - 13 min walk
  • Kuala Lumpur Masjid Jamek Station - 14 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • May King Restaurant MKP Lum Mee - 2 min walk
  • Vcr - 5 min walk
  • Vistana Corner - 7 min walk
  • Jamaica Blue Fine Coffees - 1 min walk
  • 8Haus 八號 - 6 min walk

About this property

The Robertson Kuala Lumpur

Family-friendly aparthotel connected to a shopping centre in Bukit Bintang with free parking
Along with an outdoor pool, this aparthotel has a restaurant and a fitness centre. Self parking is free. Additionally, a sauna, a rooftop terrace and a coffee shop/cafe are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a dining area, and other amenities include free WiFi and a sitting area.
The Robertson Kuala Lumpur offers 90 air-conditioned accommodations with complimentary slippers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Outdoor Pool
  • Umbrellas
  • Sunloungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free secured self-parking on site
  • Return airport shuttle (surcharge)

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Playground

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Paper towels

Dining

  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 50.0 per stay

Bathrooms

  • Shower
  • Rainfall shower head
  • Towels provided
  • Bidet
  • Toothbrush and toothpaste
  • Free toiletries
  • Hairdryer
  • Slippers
  • Toilet paper
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Washing machine
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Porter/bellboy
  • Vending machine
  • Corner/local shop
  • On-site shopping
  • Front desk (limited hours)

Location highlights

  • Connected to a shopping centre
  • Near a train station
  • In the shopping district
  • In the city centre
  • Near a hospital

Things to do

  • Fitness centre

Safety features

  • Smoke detector

General

  • 90 rooms
  • 46 floors
  • Built in 2018
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 2:00 AM
The check-in location differs from the property location; to check in, go to The Robertson Residence South Tower’s lobby
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 50.0 per stay.
Cots (infant beds) are available for MYR 50 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MYR 50 per stay
  • Rollaway bed fee: MYR 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 5:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Robertson Kuala Lumpur Apartment
Robertson Kuala Lumpur
The Robertson Kuala Lumpur Aparthotel
The Robertson Kuala Lumpur Kuala Lumpur
The Robertson Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does The Robertson Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 5:00 PM.

How much does it cost to stay at The Robertson Kuala Lumpur?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at The Robertson Kuala Lumpur on 31 Mar 2024 start from RM 117.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Robertson Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Robertson Kuala Lumpur?

Self-parking is free at this property.

What time is check-in at The Robertson Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Robertson Kuala Lumpur?

Checkout is at 11:00 AM.

Does The Robertson Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Robertson Kuala Lumpur located?

This family-friendly Kuala Lumpur aparthotel is located in the shopping district, within 1 mi (2 km) of Petaling Street, Pavilion Kuala Lumpur and Merdeka Square. Petronas Twin Towers and Malaysian Houses of Parliament are also within 3 mi (5 km). Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

The Robertson Kuala Lumpur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 56 reviews" "
Rating 8 - Good. 14 out of 56 reviews" "
Rating 6 - Okay. 10 out of 56 reviews" "
Rating 4 - Poor. 5 out of 56 reviews" "
Rating 2 - Terrible. 8 out of 56 reviews" "

6.8/10

Cleanliness

10/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gulraj, Jonesboro

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Alaeldin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect. Beds sheets could be cleaned better.
Stayed 4 nights in Nov 2023

4/10 Poor

Sabrina

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
My dad who’s fairly fit, sat down on a chair in the apartment and it gave way, hurting his back. We checked the other chairs and turns out a lot of the screws were loose. The shower pipe was also leaking. Otherwise, it would have been a good stay.
Stayed 3 nights in Sep 2023

8/10 Good

Lily

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stay was good with good view during my stay. Overall good vibes.
Stayed 3 nights in Nov 2023

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness
Unsatisfactory Stay
The Robertson, KL is disappointing place to stay in. 1) Hygiene - Hygiene is appalling. The floors doesn't look it was vacuum or wipe. It felt sticky and there were stains found around the suite. Towels had stains everywhere. 2) Amenities/Houskeeping - Hotel did not refresh room properly. Towels were not promptly replace before check-in. Towels were of bad conditions too, and was not well-washed. 3) Air-con - Air-con's has issues, its temperature system was not fully functional and at times 28'c felt like it was 18'c. 4) Customer Service - Service was slow in reply and not helpful.
Stayed 3 nights in Oct 2023

2/10 Terrible

Bashir

Disliked: Cleanliness, amenities, property conditions & facilities
Save yourself the headache and money and book elsewhere. Where do I start… Firstly there was no bathroom towels, the sofas smelled and was covered by a sheet. The floor hasn’t been mopped. Bathroom smelled like urine, which wasn’t a pleasant smell. I spoke to a few of the other guests and they mentioned the same issues. I asked the front reception for a refund and was informed me that I needed to contact customer service. So I asked to change rooms and the same issue.
Stayed 3 nights in Sep 2023

6/10 Okay

le

Travelled with group
Master bedroom faucet is not working well, running very slow. Cleanness is poor. There are multiple very tiny tiny (smaller than poppy seeds)bugs claw everywhere, especially around the drainage hole in bathroom and especially on dinner table (creamy surface, easily spitting them) the covers which cover the furnitures are poor condition. Rooms are big and very comfortable with beautiful views. Staffs are nice.
Stayed 6 nights in Sep 2023

4/10 Poor

le

Travelled with group
Liked: Amenities
Disliked: Cleanliness
The room has beautiful views, rooms set up good. Cleanness is very poor. There are so much of very tiny(smaller than poppy seeds)found claw around the drainage area in the bathroom , every where and on dinner table. Front desk service is good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rob

Travelled with group
OK
Stayed 2 nights in Sep 2023