Located close to Berjaya Times Square and KLCC Park, Swiss Garden Residence by Urban Suites provides a poolside bar, laundry facilities and a gym. Stay connected with free in-room WiFi.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 16
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 40.0 per day.
Cots (infant beds) are not available
Important information
Optional extras
Secured self-parking fee: MYR 12 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Does Swiss Garden Residence by Urban Suites have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Swiss Garden Residence by Urban Suites?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Swiss Garden Residence by Urban Suites on 22 Jun 2026 start from RM178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Swiss Garden Residence by Urban Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swiss Garden Residence by Urban Suites?
Self-parking is available for MYR 12 per night. Limited spots are available.
What time is check-in at Swiss Garden Residence by Urban Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Swiss Garden Residence by Urban Suites?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Swiss Garden Residence by Urban Suites located?
Located in Bukit Bintang, this apartment building is within a 15-minute walk of Jalan Alor, Berjaya Times Square and Petaling Street Market. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 1 mile (2 km). Hang Tuah Station is 10 minutes by foot and Imbi Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
10
Location
7.4
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 3 out of 15 reviews
10 - Excellent
3
Rating 8 - Good. 2 out of 15 reviews
8 - Good
2
Rating 6 - Okay. 4 out of 15 reviews
6 - Okay
4
Rating 4 - Poor. 4 out of 15 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 15 reviews
2 - Terrible
2
Reviews
Verified
6/10 Okay
akram
12 Apr 2026
Liked: Check-in, communication
Friendly owner
akram
Stayed 1 night in Apr 2026
Verified
8/10 Good
Bernadette
5 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We've stayed here before. Easy to get to food/shopping. Staff wonderful
Bernadette
Stayed 6 nights in Oct 2024
Verified
10/10 Excellent
Alishah
25 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Best property to stay, everything is at walking distance, highly recommended!!!
Alishah
Stayed 13 nights in Oct 2025
Verified
4/10 Poor
Deborah
22 Mar 2025
Disliked: Amenities, property conditions & facilities, communication
This is the third time we have stayed here and I am shocked as to how it has deteriorated. It was just shabby. Kitchen cupboards need replacing, blind in shower needs replacing, water stains on curtains, could not use main air con as leaking, kitchen tap leaking, no kettle supplied, no phone in room for reception if a problem. Actually when checked in taken straight to room bypassing reception. Will not be staying here again which is a shame as really good location. Towels have seen better days and had to be taken to the pool.
Deborah
Stayed 7 nights in Mar 2025
Verified
2/10 Terrible
Mohammad
12 Aug 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Very poorly managed. The washing machine was broken for most of our stay and we had to carry our laundry to a laundromat to get it done. I asked the owner/property manager at least 5 times to change the towels after we had been using them for a week! Only after I got angry with him, the towels finally arrived.
The apartment is poorly furnished. Broken taped up side tables, non functioning plug sockets, one remote that needed to be used for two air conditioners, filthy floor mattresses and quilts that have clearly not been replaced in many months if not years.
Overall, a truly miserable experience - certainly not worth the huge amount charged for the stay!!
Would NOT recommend to anyone!
Mohammad
Stayed 13 nights in Jul 2023
Verified
8/10 Good
?
29 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication