Front of property

Reviews of Super OYO 331 I Boutique Hotel

2 out of 5
Super OYO 331 I Boutique Hotel
52 52A JALAN PJS 5 30 PUSAT DAGANGAN, PETALING JAYA, Petaling Jaya, Selangor

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 46 reviews" "
Rating 8 - Good. 16 out of 46 reviews" "
Rating 6 - Okay. 10 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 4 out of 46 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kavilan

Stayed 1 night in Feb 2022

8/10 Good

Lai Kwan

Stayed 3 nights in Feb 2022

6/10 Okay

Lai Kwan

Stayed 2 nights in Feb 2022

10/10 Excellent

Suresh

Stayed 2 nights in Feb 2022

6/10 Okay

Kong

Stayed 9 nights in Jan 2022
Response from Jane on 20 Feb 2022
Hi, Kong! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

8/10 Good

Kavitha

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Ammy on 6 Feb 2022
Hi, Kavitha! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Maznah

Stayed 1 night in Jan 2022
Response from Bruce on 6 Feb 2022
Hi Maznah, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Bruce

6/10 Okay

Norliahna

Stayed 1 night in Jan 2022
Response from Jane on 6 Feb 2022
Hi, Norliahna! We regret the inconvenience that this may have caused you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Jane!

6/10 Okay

Muhd hilman

Stayed 3 nights in Jan 2022
Response from Cheshta on 30 Jan 2022
Hi, Muhd! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from Ammy on 30 Jan 2022
Hi, Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2022
Response from Ammy on 9 Jan 2022
Hi, We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Reasonable with promotion price la
Stayed 1 night in Oct 2019
Response from Joey on 21 Nov 2019
Thanks for your valuable time to write a review. As per the feedback, it seems that you are not completely satisfied with the services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Joey

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ok for traveller
Stayed 1 night in Sep 2019
Response from Edward on 20 Sept 2019
Thank you for your valuable feedback. As per the feedback, it seems that you aren't satisfied with our services. Be assured, we'll strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Edward

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from my room.
Stayed 1 night in Apr 2019
Response from Cheshta on 25 Jun 2019
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Cheshta

8/10 Good

Dek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is good with price, so many food stail , great location for food and i love chiken satey at infrout mamak restoren.
Stayed 1 night in Apr 2019

6/10 Okay

Chee

Travelled with partner
Disliked: Staff & service
The road is noisy even in midnight, can hear from room. The same floor corridor also very noisy all night long.
Stayed 1 night in Mar 2019
Response from Megha on 5 Apr 2019
Hi, Chee! We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Barbara

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness
The property smells like a brothel with the smell of smoke and i felt stuffy and uncomfortable,this particular oyo branch may need to improve their service. Im staying in oyo petaling jaya i boutique hotel.
Stayed 1 night in Mar 2019
Response from Megha on 5 Mar 2019
Sorry for the discommode, Guest! We understand that we were not able to live upto your expectations. Do not worry, we’re continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Megha

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019
Response from Megha on 5 Apr 2019
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we'll definitely improvise our services with our continuous efforts. Do give us another chance and we'll ensure that you'd experience the comfort and hospitality we are known for. Hope to host you soon :) Regards,Barbara

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2019
Response from Megha on 5 Apr 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you aren't fully satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Barbara

4/10 Poor

Shirly, Perak

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toilet very dirty, toilet door cannot lock. Bed got sound, air cond not cold and TV cannot watch.
Stayed 1 night in Feb 2019
Response from Ritesh on 18 Feb 2019
Hi, Shirly! We're extremely apologetic to know that your experience with us has not been a pleasant one. we’d definitely work on your feedback to provide the best possible experience next time.Regards, Ritesh

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018
Response from Ritesh on 27 Dec 2018
Glad to see that you have rated us positively, Guest! Do give us more chances to delight you in the future. Regards, Ritesh

8/10 Good

Sara

Ermm ok but not so good. Difficult to get thru front desk for get new towel, hot water n soap, need to wait tomorrow morning n ask at cleaner..
Stayed 2 nights in Nov 2018
Response from Ritesh Yadav on 26 Nov 2018
Hi Sara, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

6/10 Okay

Kartini, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better than the average budget hotel. worth the money i payed for since i got it for so cheap and the room still comfortable to sleep in. clean toilet too.
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 31 Oct 2018
Hi Kartini, Thanks for taking out the valuable time to write the reviews. Reviews like this are what keeps on the motivating us to go an extra mile to help our guests. Do spread the word about your experience to your friends and family. Looking forward to delighting you with our services. Regards , Ritesh Yadav

8/10 Good

Eden, Penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good budget hotel as it was a nice stay. the room and bed was comfortable and good facilities.
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 25 Oct 2018
Hi Eden, Thank you for your kind words. We’re glad to hear that you loved our services. Looking forward to enhancing your experience with us Regards, Ritesh Yadav

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 16 Oct 2018
Hi Guest, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks Ritesh Yadav

8/10 Good

Seri, JB, My

Liked: Cleanliness, property conditions & facilities, room comfort
the staff at the lobby needs to be more friendly and smile. then, my stay here was just good. there was a certain smell that i cannot register but it made my stay a little uncomfortable. room, bathroom and facilities was in good condition.
Stayed 1 night in Sep 2018
Response from Ritesh Yadav on 3 Oct 2018
Hi seri, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Good

Rajesh, Malaysia

Liked: Cleanliness, staff & service, room comfort
A great choice
clean and just enough space i think. of course would have been great with larger space. clean and functioning shower in the bathroom. good stay.
Stayed 1 night in Sep 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Rajesh , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Good

Farhana, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel relaxed
Very nice and friendly environment.. comfortable and safe..
Stayed 2 nights in Sep 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Farhana , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 Excellent

Revindar, My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast Service
Very nice and friendly service. makes my stay here much better. there were stains on the pillow case so i asked to change and they were very helpful and fast.
Stayed 1 night in Sep 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Revindar , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Good

SITI NAJIHAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good place to stay. Definitely will repeat if got reasonable price
Stayed 1 night in Sep 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi SITI NAJIHAH , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience
Bad service and irresponsible staff! Area around of the hotel full of drunkards, safety is a big question mark. Definitely will not recommend.
Stayed 1 night in Sep 2018
Response from Ritesh Yadav on 22 Sept 2018
Hi Guest, I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Ritesh Yadav

8/10 Good

Kenneth

Stayed 1 night in Sep 2018
Response from Ritesh Yadav on 21 Sept 2018
Hi Kenneth, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Good

Kimmy, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to food
Easy access to food and great location. overall ok place to chose for stay. value for money.
Stayed 1 night in Sep 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Kimmy I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 Excellent

Oliver, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was fine during my stay and no major problems. asked the staff to help a bit and they were very helpful and solved it right away. facilities were functioning and enough for me. recommended.
Stayed 1 night in Aug 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Oliver I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 Excellent

Haq, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is nice. the staff is nice. food is convenient near the hotel. rooms in good condition. no major complaints. would really recommend for others.
Stayed 1 night in Aug 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Haq , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
So so stay
There’s a 24hrs operating restaurant downstairs which is crowded all the time. We stayed at the top floor but still can hear the noises from there, whole night! Easy to get a parking. Surrounding area is quiet dark, so better to park your car near the restaurant downstairs or at the nearby 24hrs laundry shop. TV Inside the room was blurry, poor reception. wifi works ok. Bedsheets yellowish.
Stayed 1 night in Aug 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Guest , I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Ritesh Yadav

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Guest , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Ammar , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Ritesh Yadav on 28 Sept 2018
Hi Guest , I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Ritesh Yadav

2/10 Terrible

Tenchi

Disliked: Cleanliness, amenities, property conditions & facilities
1階が食堂のせいか、自分の部屋は2階の角だったが、えげつない程至る所にゴキブリが這っていた。ベッドのシーツは毎日変えられてそうで清潔そうに見えたが、そのシーツの上をゴギブリが闊歩している様を見て3泊の予定を1泊でアーリーチェックインアウトした。
Stayed 3 nights in Oct 2023
Response from Ammy on 23 Jan 2024
Apologies for the problems you had faced, Tenchi! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 Good

Siew Chin

Stayed 1 night in Dec 2022
Response from Ava on 22 Dec 2022
Thanks for taking out your valuable time to rate us, Siew Chin! We will work even harder to make your stay a memorable one :) Regards, Ava

10/10 Excellent

Lam

Stayed 1 night in Nov 2022
Response from Ava on 22 Dec 2022
Thanks for rating us superbly, Lam! Glad to know that you loved our services :) Regards, Ava

8/10 Good

Liza

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY IN KL
The room was clean and the AC worked perfectly. I'm not used to using ride hailing apps, so I want to give extra special thanks for your kind help in ensuring that my very early morning checkout was hassle free and helping me to get a smooth and efficient ride to KLIA with no hassles and no surprises. As for the location it's a very easy 10 minute walk to the Kg Dato Harun train station and was great for day trips getting around places like Batu Caves, Klang, and KL in general. The immediate neighborhood has quite a few food options and a couple of 24 hour markets just down the street.
Stayed 4 nights in Jan 2019
Response from Ritesh on 6 Feb 2019
Delighted to hear your words of praise, Guest! We’ll ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead :) Regards, Ritesh

6/10 Okay

mohamad, Petaling Jaya

Disliked: Property conditions & facilities
Senang cari tempat makan
Stayed 1 night in Dec 2018
Response from Ritesh on 19 Dec 2018
Hai, Mohamad! Terima kasih telah membagikan pengalaman Anda dan umpan balik yang berharga kepada kami. Kami akan mencoba sebaik mungkin untuk memberikan pengalaman yang luar biasa pada kunjungan Anda berikutnya. Salam, Ritesh