- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: close to bus station., there is a lot happening in the vicinity. Cons: the room had no ventilation (no window to the outside world) excrpt for a fan.
Located in Kuala Lumpur's Bukit Bintang neighbourhood, Step Inn Guest House is in the city centre and near a metro station. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and travellers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Aquaria KLCC and Kuala Lumpur Bird Park are not to be missed.Visit our Kuala Lumpur travel guide
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The staff were pretty nice to us about leaving early, telling us the way around and being kind when we accidentally left our tablet there. The common areas were quite nice for hanging out in. However, the room we stayed in most definitely had a bed bug problem that had been there for some time. Unfortunately we just thought it was mosquitoes for about two days. The mattress itself definitely needed to be replaced. Thankfully the staff did offer a refund or to switch rooms. I do not blame the property as bed bugs are common throughout traveler hostels, but we simply did not want to risk spreading it elsewhere by staying there. The bathrooms were not well kept and could use some work. The people were quite friendly and it was nice to have free tea and coffee and purchasable beer on site.