Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
A restaurant
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
More
Air conditioning
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately MYR 20 for adults and from MYR 15 for children
Self-parking fee: MYR 10 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Pacific Express Hotel
Pacific Express Chinatown
Pacific Express Chinatown
Pacific Express Hotel Chinatown Hotel
Pacific Express Hotel Chinatown Kuala Lumpur
Pacific Express Hotel Chinatown Hotel Kuala Lumpur
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Pacific Express Hotel Chinatown Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 7 out of 44 reviews
10 - Excellent
7
Rating 8 - Good. 18 out of 44 reviews
8 - Good
18
Rating 6 - Okay. 11 out of 44 reviews
6 - Okay
11
Rating 4 - Poor. 4 out of 44 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 44 reviews
2 - Terrible
4
7.2/10
Cleanliness
7.6/10
Staff & service
5.8/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10
Good location for shopping and tourist spot destinations
Cristine
Stayed 5 nights in Mar 2023
8/10
Pillow to hard n carpet too old with a lot of stains but very convenience location - 2mins walks to reach Petaling Street Market.
Howard
Stayed 3 nights in Dec 2023
8/10
Good Value for the money. Right at the gate to the Chinatown market. Nice bath/shower, clean and well kept room, good comfortable bed. Fairly quiet for the central location. The place seems a bit older but inside the room was a very good tidy unit. Would recommend for overnight or several days.
walter
Stayed 1 night in Feb 2024
10/10
Unbeatable location on Petaling St, lots of food options though area outside the office is prone to traffic jams and can get rowdy at night
Brandon Albert
Stayed 1 night in Nov 2022
8/10
The room is clean but Wifi is weak. The hotel is close to Chinatown.
East
Stayed 3 nights in Oct 2018
6/10
Not enough hot water. morning has hot water.
dennis
Stayed 4 nights in Feb 2024
6/10
Property is a bit run down with stain marks on the room carpet and corridors. Booked the quad room without windows as this was last minute booking for overnight stay for a group of 4 in KL. Room smelled of cigarette smoke. Previous reviews about this room should be considered with extreme caution.
Ana Loella Cuenca
Stayed 1 night in Jul 2024
2/10
My first check-in day hotel management didn't give me a room and shoo me away by saying come at 3pm despite that i booked hotel from one previous day and arrived early morning. I assume they sold me a room which was not available in their system (or sold to someone else) and they kept me waiting until 3pm even i paid for that day in advance. Later hotel manager gave me a hand amended receipt stating one day late check-in and advised me to speak to Expedia for one day refund. Management kept my language at my request as only greatest favour they offered me.
Overall its terrible place to stay. My room AC didn't work and hairdryer was broken for 6 days. Each day management assured to fix but only promises. There were human hair in washroom and stains on bed sheets and pillow covers. Homeless guys were sitting on hotel stairs from evening to all night making you feel unsafe and comfortable specially to women. Only hotel location is at great place.
Hasan
Stayed 6 nights in Aug 2024
8/10
It was convenient, clean, right in the heart of KL. Close to shops and other amenities.
In front is Chinatown KL, petaling street market , so no problem to find hawker food around , wanton noodles, and lot of food options in . MRT Pasar Seni just in hundred meters walking distance. Food price is comparable to Singapore price tag.
HOOI KEONG
Stayed 2 nights in Jan 2024
6/10
Julitta
Stayed 9 nights in Dec 2023
10/10
LIANGZHU
6/10
Yoichiro
Stayed 1 night in Sep 2023
4/10
Daniel
Stayed 2 nights in Jul 2023
10/10
All good
eric
Stayed 1 night in May 2023
4/10
汚いです。
Dirty
??
Stayed 1 night in Sep 2022
8/10
We were check-in ok. The staff was extremely friendly. The security guard even opens the door for us. In the beginning, it was fine. The hallway is a bit smelly, but the room is really good. However, later that night (around 10pm), there was a lot of smoke and it smells like exhaust smoke from a truck :(
Also, there were no toiletries in the toilet (ie. no toothbrush, etc...).
The room is spacious and the bed is very comfortable. But I did get a bug bite on my chest. Just put on your cloth while sleeping and you should be fine.
Overall, it was a good stay.
Verified traveller
Stayed 1 night in Feb 2020
8/10
Verified traveller
Stayed 3 nights in Nov 2019
6/10
Verified traveller
Stayed 1 night in Oct 2019
2/10
Horrivel, o hotel fede. No ultimo andar do hotel tem uma quadra de jogo bamington, então a bagunça é geral , criançada que não deixa o elevador livre. Um hotel exclusivamente para asiáticos. O bairro chino é sujo e cheira mal. Os quartos não tem frigobar.