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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Guest reviews

4.4/5 Excellent
675 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationBerjaya Times Square6 min walk
Popular LocationJalan Alor12 min walk
Popular LocationPavilion Kuala Lumpur14 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)43 min drive

Choose dates to view prices

  • Deluxe Room

    4.8/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room
  • Deluxe Room

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room
  • Room (Privilege)

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsRoom (Privilege)
  • Executive Room

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kuala Lumpur

Located in Kuala Lumpur, Mercure Kuala Lumpur Shaw Parade is connected to a shopping centre. The area's natural beauty can be seen at KLCC Park and Lake Gardens, while Berjaya Times Square and Aquaria KLCC are popular area attractions. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Berjaya Times Square - 6 min walk
  • Jalan Alor - 12 min walk
  • Pavilion Kuala Lumpur - 14 min walk
  • Petaling Street - 8 min drive
  • Kuala Lumpur Convention Centre - 12 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Imbi Station - 7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 43 min drive

Restaurants

  • Where to eat
  • Chorak - All Day Dining – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Mercure Kuala Lumpur Shaw Parade

Central hotel connected to a shopping centre in Imbi, walk to Berjaya Times Square
A restaurant, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness centre, a poolside bar and self parking. All 213 rooms offer free WiFi, room service (during limited hours) and LED TVs with cable channels. Other amenities available to guests include free bottled water, hairdryers and safes.
Mercure Kuala Lumpur Shaw Parade offers 213 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LED televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 10.00 per night
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 47.70 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 2 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 137.8 per night.
Free cots (infant beds)

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 47.70 per person (approximately)
  • Self-parking fee: MYR 10.00 per night
  • Rollaway bed fee: MYR 137.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

Frequently asked questions

Can I cancel my reservation for free at Mercure Kuala Lumpur Shaw Parade and receive a full refund?
Yes, Mercure Kuala Lumpur Shaw Parade offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Kuala Lumpur Shaw Parade cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Kuala Lumpur Shaw Parade?
As of 10 Jul 2020, prices found for a 1-night stay for 2 adults at Mercure Kuala Lumpur Shaw Parade on 30 Jul 2020 start from RM158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Kuala Lumpur Shaw Parade have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for MYR 10.00 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3 PM to 2 PM.
What time is check-out at Mercure Kuala Lumpur Shaw Parade?
Checkout is at noon.
Where is this property located?
Located in Imbi, this hotel is within a 10-minute walk of Berjaya Times Square and Sungei Wang Plaza. Pavilion Kuala Lumpur and Lot 10 Shopping Centre are also within 15 minutes. Imbi Station is 7 minutes by foot and Bukit Bintang Station is 11 minutes.

Guest reviews

Overall score and ratings for Mercure Kuala Lumpur Shaw Parade

4.4
Excellent
5 - Excellent
336
4 - Good
277
3 - Okay
53
2 - Mediocre
6
1 - Poor
3
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.4
Property condition

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very nice hotel, superb service standards, staff very polite, very good breakfast room was very clean and it was very well maintained. Recommend this place and we will be back for sure

    Stayed 6 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The room was clean and comfortable! Pleasant stay!

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Very good service

    The hotel was much better than those around it. The pool was a beautiful rooftop pool, the service was excellent. Very comfy stay for the 5 nights me and my girlfriend stayed here.

    Stayed 6 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Jan 2020