I had a room facing Pavilion Mall and the main street that runs by it. On the majority of nights during my stay, motorbikes would race up and down the street revving their engines. This would last several hours overnight and made it very difficult to sleep.
I found that the front lobby did not have enough seats to relax in and the seats were worn and dirty. Even if the adjacent restaurant in the lobby was not busy, their staff would remove people from those couches.
My room was comfortable, but the first day I was there, I received multiple bites from bedbugs. I told the cleaning staff about this and they said that they were aware. There was also trash under the main chair in the room that I alerted the cleaning crew about. It was never picked up during the time I was there.
Breakfast was a calamity and I suggest you get there early when breakfast begins at 6:00AM. From 7:30AM or 8:00AM on, you run the risk of standing in line. Also, when I would get up to get seconds at the buffet, my table was oftentimes cleared for new people to arrive. Even if I had left food on the table and placed things in a strategic way, I would come back to an empty table or someone about to be seated in it. I found the food to be lukewarm at best with the exception of made to order eggs. There were also issues with one of the coffee machines overflowing and a juice machine continuing to run.
The staff was nice for the most part and the location was great other than the noise.
