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Best Service Suites at Times Square

3.5 star property
Comfortable spa hotel, walk to Berjaya Times Square

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May 2024

Best Service Suites at Times Square

Photo gallery for Best Service Suites at Times Square

Business centre
Outdoor pool
Property amenity
In-room safe, desk, soundproofing, iron/ironing board
Dining

Overview of Best Service Suites at Times Square

5.0

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

1 Jalan Imbi, Kuala Lumpur, 55100
  • Popular LocationChong Qing Noodles1 min walk
  • Popular LocationBukit Bintang Station7 min walk
  • Popular LocationKuala Lumpur Sentral Station5 min drive
  • Popular LocationKLCC Station8 min drive
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Room options

Standard Room

cleanliness

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Separate bath and shower
Microwave
Free bottled water
Satellite channels
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Premier Room

cleanliness

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Private bathroom
Separate bath and shower
Microwave
Free bottled water
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Apartment, 2 Bedrooms

cleanliness

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
TV
2 bedrooms
Private bathroom
Separate bath and shower
  • 99 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Superior Room

cleanliness

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Separate bath and shower
Microwave
Free bottled water
Satellite channels
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Deluxe Room

cleanliness

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Separate bath and shower
Microwave
Free bottled water
Satellite channels
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

About the area

Kuala Lumpur

Best Service Suites at Times Square is located in Bukit Bintang, a neighbourhood in Kuala Lumpur, and is near a metro station. The area's natural beauty can be seen at KLCC Park and Batu Caves, while Berjaya Times Square and National Zoo are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Kuala Lumpur Race Course.

What's nearby

  • Berjaya Times Square - 2 min walk
  • Jalan Alor - 9 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Suria KLCC Shopping Centre - 4 min drive
  • KLCC Park - 5 min drive

Getting around

  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Imbi Station - 3 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • Starbucks - 2 min walk
  • 4 Fingers Crispy Chicken - 5 min walk
  • Taste of Asia Food Court - 2 min walk
  • Vivo American Pizza & Panini - 3 min walk
  • Starbucks - 2 min walk

About this property

Best Service Suites at Times Square

Hotel near Berjaya Times Square
Close to Pavilion Kuala Lumpur and KLCC Park, Best Service Suites at Times Square provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks include:
  • An outdoor pool and a children's pool
  • Self-parking (surcharge), barbecues and a front desk safe
  • Meeting rooms, a 24-hour front desk and tour/ticket information
  • Multilingual staff
Room features
All guest rooms at Best Service Suites at Times Square include perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • TVs with satellite channels
  • Microwaves, daily housekeeping and desks

Languages

Arabic, English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 6 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna

Family friendly

  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

More

  • 2 buildings
  • 45 floors

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Microwave
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; to check in, go to Reception, East Tower A
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: MYR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Service Suites Times Square Aparthotel Kuala Lumpur
Best Service Suites Times Square Aparthotel
Best Service Suites Times Square Kuala Lumpur
Best Service Suites Times Square
Service Suites Times Square
Service Suites At Times Square
Best Service Suites at Times Square Hotel
Best Service Suites at Times Square Kuala Lumpur
Best Service Suites at Times Square Hotel Kuala Lumpur

Frequently asked questions

Does Best Service Suites at Times Square have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Best Service Suites at Times Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Service Suites at Times Square?

Self-parking is available for MYR 6 per day.

What time is check-in at Best Service Suites at Times Square?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Best Service Suites at Times Square?

Checkout is at noon.

Where is Best Service Suites at Times Square located?

Located in Bukit Bintang, this spa hotel is within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 1 mile (2 km). Imbi Station is only a 3-minute walk and Hang Tuah Station is 6 minutes.

Best Service Suites at Times Square Reviews

Reviews

5.0
Rating 10 - Excellent. 4 out of 44 reviews" "
Rating 8 - Good. 7 out of 44 reviews" "
Rating 6 - Okay. 11 out of 44 reviews" "
Rating 4 - Poor. 9 out of 44 reviews" "
Rating 2 - Terrible. 13 out of 44 reviews" "

4.8/10

Cleanliness

4.2/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
There is no check in desk or indeed anyone to handle check in - after a run around between buildings finally found someone who provided a phone number to get some agent to turn up with a key card and take a deposit. Rooms are NOT part of the hotel chain but are old, very worn out and dilapidated private apartments under management. Internet promised as free did not work the entire trip - help was promised which never eventuated and phones were turned off for the entire period. Check out was even worse - forget trying to check out before 10:30 if you want to get your deposit back .... nobody around and phones turned off. Forget any form of assistance from the hotel team at the shared lobby ... I moved out after the first night across the road to a proper hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room available
Was told they did not have any rooms when I arrived despite having paid on Expedia. Was arranged another lousier room nearby at Taragon Suites and no compensation was made for the difference.

2/10 Terrible

Travel Bug, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Service
Didn't get clean towels and new toilet paper first four days. Then fifth day received one new clean towel instead of two. Had to beg housekeeping service from another hotel service for toilet paper. Some days there were no hot water. Amenities included room safe, but didn't work and agent didn't fix. Called him numerous times for my issues and he promised to deal with them immediately, but never any follow through until days later. I did not get what I paid for. Just awful...

2/10 Terrible

Polly, singapore

Disliked: Staff & service, property conditions & facilities, room comfort
TV and clock not working, toilets jammed
I book 2 rooms in 2 units, but given two rooms with bad condition , and l unit of two rooms with no service. No refund is adjusted

2/10 Terrible

family travel, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping mall
Check in process was the worst experience we have ever had, no desk just a man waiting with our room cards, was asked to hand over money for room keys and because I asked for a receipt had to walk to opposite side of shopping mall and up 6 floors, booked multiple rooms and they were all on different floors that we couldn't access and no phone to communicate between rooms, rooms and the floors smelt very badly of cigarettes, not good when you have children- I was disgusted by this and also had headaches from the smell, the layout of the room was great and very spacious but we wouldn't book again because of the previously mentioned concerns- we were very happy when our stay was over which isn't what you want when you are on holidays

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Great location to nearest train station.
Had to wait outside for agent to bring guess into lobby. No one to attend to. Requested bed types and actual are different. Given two towels for three guests. Requested for extra but never replenished at all.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveller

Disliked: Room comfort
The stay is generally fair to good. The aircon was not cold. And it was noisy at time. But the location is good because it near the shopping belt of KL.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort