Ecotours

Reviews of Ampang Point Star Hotel

2.5 out of 5
Ampang Point Star Hotel
No 18 & 19, Level 1,2,3, Jalan Mamanda 5, Ampang Point, KLCC, Ampang, Selangor

Reviews

5.6
Rating 10 - Excellent. 7 out of 38 reviews" "
Rating 8 - Good. 6 out of 38 reviews" "
Rating 6 - Okay. 10 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 13 out of 38 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

syed mir shahbaz ahmed

Stayed 8 nights in Dec 2022

2/10 Terrible

Saiful Adli

Disliked: Staff & service
Stayed 1 night in Sep 2022

4/10 Poor

Mohamed

Travelled with family
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfied with the price..
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from suren on 22 Nov 2019
TQ

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was infested with cockroaches.
Stayed 2 nights in May 2019
Response from Suren on 4 Jun 2019
Will try to improve our service sir

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Foong Mew

Stayed 2 nights in Dec 2018

8/10 Good

Nadzirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff don’t explain in good way. About the hotel policy.
Stayed 1 night in Jul 2018
Response from Suren on 7 Aug 2018
I would like to apolgizr about this matter sir ... we ensure this matter will not repeat again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
very nice i like it . dekat dgn mall . parking senang
Stayed 1 night in Mar 2018

6/10 Okay

Raja Muazam Shah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book ony if ur desperate
Hotel employee dont know about online reservation. The place is ugly and poor. TV has a few channels that is boring and corrupted. At night the indian worker will put songs and talk loudly.
Stayed 2 nights in Mar 2018
Response from niki on 30 Apr 2018
you can request room in high floor if you were not comfortable with level with the counter side. yes its just 1 star hotel, but we provide 8 chancel including english movies like HBO . you cannot expect 5 star standard when its just below $ 10 room per night

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

2/10 Terrible

say, Kuching

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miserable night
1. I have to pay according to hotel rate. The staff didnt understand when i show the booking number that i made online. 2. The room was dirty,smelly,the bed was messy there was hair all over the bed. 3. When i asked to change the room, they give me another room with broken toilet.
Stayed 2 nights in Jan 2018

2/10 Terrible

Adil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely recommended to avoid renting this hotel
Very bad impression, they over charged
Stayed 1 night in Jan 2018

6/10 Okay

Tan May

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

bob, kuantan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice placed Easy to get public transport Good service Nice room

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was bad.

8/10 Good

Shakila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good price for good rooms

10/10 Excellent

Luqman, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Best

6/10 Okay

Boon Zhang, Kuantan

Disliked: Cleanliness, property conditions & facilities, room comfort
average
average, not so clean

6/10 Okay

Mohd Rahaimi, Kuala Lumpur

Liked: Cleanliness
Everything was fine and worth the price.
My house's electric was brokedown so i went to the hotel just for a very quick stay.

2/10 Terrible

NORHAZIRA, Terengganu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Everything is bad starts from registration at hotel till i check out. Hotel service is very poor. Not friendly. Room condition is not exactly like picture i viewed at hotels.com. TV channel just only have one. Don't have any remote, so need to use it manually. Do not have lift, so i need to bring all my stuff using stairs at level 4. The important thing is the price at hotel n online booking not same! Why the hotel still charge by using their rate while i have confirmation booking number that i just need to pay the rate by using hotels.com. They all just like blur when i show them about my confirmation hotel by using hotels.com. Overall i rate this hotel zero. Sorry to say. My business trip for this time just give me a headache. Poor.

2/10 Terrible

Jason, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont book
Stinking smell, short time room, cant recommend anyone to stay there.

2/10 Terrible

Hafizah

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

8/10 Good

Zulkifli

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

2/10 Terrible

Sonia, LYON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Nous avons quitté l 'hotel après une nuit Pas de douche ( un tuyau dans les wc) Draps salles déjà utilisé oreillers taché de sang Pas de fenêtre Des puces dans le lit Pas d'ascenseurs ,escaliers lugubre 2 étages jusqu'à notre chambre avec les valises Personnels : ils n ont même pas voulu nous appelé un taxi Nous n'avons fait aucune réflexion car je pense que c 'est une erreur de votre part , l'hotel m'avait été conseillé par la personne qui a pris mon enregistrement pour ce voyage car j 'avais besoin seulement de 2 nuits .....bref Cette hôtel n'est même pas une étoile , on n 'avait normalement le petit déjeuner mais rien il n'y a pas de restaurant ou bar ou autre chose ...bref la galère Nous sommes arrivés à 1 h du matin coincés dans cette hotel car trop tard et sommes partis à 11h00
Stayed 2 nights in Dec 2017

8/10 Good

MAIZATULAKMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lift
Semua terbaik kecuali tiada lift disediakan.
Stayed 6 nights in Dec 2017

6/10 Okay

MAIZATULAKMAR

Sesuai dgn baget kami.

2/10 Terrible

CHANYOUNG

호텔스닷컴이 일을 안한건지 이 호텔이 무시한건지 분명 예약했는데 풀부킹이라면서 계열사 호텔로 보내버림...그 근처 계열사마저 가족룸하나만 남아서 하루는 돈추가해서 지냈다. 누가 일을제대로 안한건지 어이 없고 짜증났다. 한국으로 치자면 여관수준. 가격이 그만큼 저렴했기 때문에 그러려니 한다. 냉장고 없음. 하지만 암팡포인트 몰이나 버스정류장과는 근접함

2/10 Terrible

khairun, aceh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL PALING BURUK DI AMPANG
HOTEL INI SANGAT TIDAK DIREKOMENDASIKAN kepada siapapun yang berkunjung ke KL. Hotel nya sempit, apek, pengap. Satu hal yg perlu anda perhatikan, JANGAN PERCAYA FOTO YANG DITAMPILKAN. INI SANGAT BERBEDA DENGAN ASLINYA.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
엘리베이터가 없어요
가족이 1박했는데 화장실문이 고장났었고, 엘리베이터가 없어서 3층으로 가방을 나르는데 매우 힘들었습니다. 와이파이는 잘 되었고 그 외에는 별로였습니다.