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Hotel Indigo Krakow - Old Town by IHG

4.0 star property
Hotel with a sauna, near Main Market Square

Choose dates to view prices

Travelers stay in the heart of Kraków City Centre at Hotel Indigo Krakow - Old Town, near the Royal Road and Main Market Square. Enjoy Polish specialties at Filipa 18 restaurant and high-speed WiFi throughout the property.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Housekeeping
The current price is RM482
RM530 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Mercure Krakow Stare Miasto (Old Town)

Kraków City Centre
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,004 reviews
The price is RM423
RM457 total
includes taxes & fees
23 Nov - 24 Nov
Mercure Krakow Stare Miasto (Old Town)
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About the area

Map
Filipa 18, Kraków, 31-150

What's nearby

  • Royal Road - 1 min walk - 0.2 km
  • Galeria Krakówska - 3 min walk - 0.3 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 11 min walk - 0.9 km
  • Wawel Castle - 5 min drive - 2.8 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 12 min walk
  • Kraków (KRK-John Paul II - Balice) - 33 min drive

Restaurants

  • ‪Aura - ‬2 min walk
  • ‪Fokarnia - ‬1 min walk
  • ‪Efendi - ‬3 min walk
  • ‪Bunny Cafe - ‬4 min walk
  • ‪Glonojad - ‬3 min walk

About this property

Hotel Indigo Krakow - Old Town by IHG

Upscale hotel near Main Market Square
Located close to Wawel Castle, Hotel Indigo Krakow - Old Town by IHG provides golfing on-site, a rooftop terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant, Filipa 18, features Polish cuisine. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A banquet hall, a lift and a 24-hour front desk
  • A porter/bellboy, a computer station and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 56 individually decorated rooms feature comforts, such as premium bedding and heated floors, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Heated floors, electric kettles and daily housekeeping

Similar properties

Miscellaneous

TRIBE Krakow Old Town

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 54 reviews
The price is RM415
RM448 total
includes taxes & fees
16 Nov - 17 Nov
TRIBE Krakow Old Town

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 60 per day); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Filipa 18

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 60 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 60.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 90 per person
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town By Ihg
Hotel Indigo Krakow Old Town an IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Kraków
Hotel Indigo Krakow - Old Town by IHG Hotel Kraków

Frequently asked questions

Is Hotel Indigo Krakow - Old Town by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo Krakow - Old Town by IHG?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Krakow - Old Town by IHG on 16 Nov 2025 start from RM 481.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Krakow - Old Town by IHG?

Limited spots are available.

What time is check-in at Hotel Indigo Krakow - Old Town by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Indigo Krakow - Old Town by IHG?

Checkout is at noon.

Does Hotel Indigo Krakow - Old Town by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Hotel Indigo Krakow - Old Town by IHG located?

Located in Kraków City Centre, this hotel is within a 15-minute walk of Royal Road and Main Market Square. Stary Kleparz and Planty Park are also within 5 minutes. Kraków Główny Station is 12 minutes by foot.

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Hotel Indigo Krakow - Old Town by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 279 out of 344 reviews
Rating 8 - Good. 57 out of 344 reviews
Rating 6 - Okay. 6 out of 344 reviews
Rating 4 - Poor. 2 out of 344 reviews
Rating 2 - Terrible. 0 out of 344 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

We had an excellent stay here for 6 nights. If we return to Kraków we’ll stay here again.
Stayed 6 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and informative. Room was very nice and location outside of ol town made it very convenient to walk to and from shopping areas, very nice and beautiful hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was perfect,got all the pillars, excellent location, very nice attentive staff, great breakfast options. Would stay there again on my next visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the Hotel Indigo - helpful staff and excellent service!
Stayed 3 nights in May 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, friendly staff, amazing breakfast. Will definitely return!
Stayed 1 night in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & rooms,,, walking distance to the Main Square,, safe & convenient, Would highly recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Great staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Renea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amazing staff!

We enjoyed our stay here. Perfect walking distance to areas we wanted to visit. The hotel was very clean & confortable. The staff was friendly. Breakfast wasn't included but delicious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Will go back for my next trip without hesitation
Stayed 2 nights in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great hotel, great location, would highly reccommend
Stayed 1 night in Oct 2022

8/10 Good

Ping Ho

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent of being in between the railway station and the old city. Hotel is clean and tidy. Breakfast is well done.
Stayed 5 nights in Apr 2024

10/10 Excellent

junboum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, service. Receptionist helped me to find IHG membership number to extend my check out time.
Stayed 1 night in Jul 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel, the only thing that lets it down are the small rooms. Has two nights here, and both rooms were small. They are though we’ll equipped and new and clean. Breakfast is excellent, lots of choice, and the hotel gym has lots of equipment, but again small. Great location
Stayed 1 night in Jun 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is recommended. Conveniently located between the train station, shopping mall and Old Town. A pleasant charm and character, but updated and with no problem areas. A very good room and excellent breakfast. Quiet and comfortable. One problem with the staff not clearly communicating prices in cash or credit for tours. Hopefully, this will be rectified as others and this reviewer encountered problems. Otherwise, pleasant and fully recommended.
Stayed 3 nights in Apr 2023

6/10 Okay

Marion

Liked: Cleanliness, staff & service
Booked a premium room but it was very small and without a view.
Stayed 4 nights in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
While I'm sure there are similar, fantastic boutique hotels within the walled old city of Krakow, Hotel Indigo's location between the old city and the train station make it ideal for anyone arriving by train. Staff, restaurant,and bar are all wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station as well as old town.
Stayed 6 nights in Aug 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ordentliches Hotel mit gutem Frühstück

Gutes Hotel mit sehr guten Frühstück. Leider ist das Badezimmer sehr klein. Auch finde ich heutzutage einen Teppichboden von der Hygiene her nicht mehr zeitgemäss.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for four nights and really enjoyed it. The hotel is in a great location and the staff were all very friendly and helpful.
Stayed 4 nights in May 2025

8/10 Good

Marina

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Маленькая комната

Выбрали комнату Premium, получили маленькую комнату в лучшем случае 13 метров. Не было места даже для багажа. Оставили гостиницу раньше времени .
Stayed 3 nights in May 2025

6/10 Okay

Philipp

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sehr hellhöriges Haus. Hatten zuerst ein Zimmer bei dem konstant nachts ein Generator zu hören war. Nach Wechsel etwas besser. Kleine Zimmer. Highlight sicher die Bar mit ihrem tollen Barkeeper (der als einziger Hotelangestellter gemerkt hat dass zwei von 6 Personen am Wochenende Geburtstag hatten) Insgesamt zu teuer für den angebotenen Standard und Service
Stayed 3 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very centrally situated

Beautiful hotel in Krakow old town, very central for all attractions. Breakfast very good with hot and cold selections. Clean and comfortable rooms with a fabulous bathroom. Would highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Amenities
Great Hotel nice clean room friendly staff good location what more do you need
Stayed 4 nights in Mar 2025

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always present. Very calm. Nice hotel.
Stayed 3 nights in Mar 2025