Dear Guest, Thank you for feeding back your recent stay at our property. We do apologise for the inconvenience regarding the sound of an air-conditioner. Our hotel has tried to clean and run a maintenance check-up more often in order to reduce the noisy sound. While regarding the TV in your guest room, please be ensured that we provide a list of channels in several languages in every rooms, which is put on a shelf under the TV. And as checked, no room has been left without this channel list. We apologise if it is not clearly visible to you when you stayed in our room. Our front desk is 24 hours. For your next visit, please feel free to contact our staff if you need any assistance anytime during your stay. Best regards,

Sawasdee-ka Mr. Kevin, First of all, thank you very much for taking time to review our property. I feel very disappointed to hear that you were not having a good time during your stay with us. And I do want to know what period you are staying, so I can look into this the issue thoroughly again. Moreover, I would like to ask for your kindness to recheck your feedback as there are several points that I am not sure you are talking about our property or not, such as:. - Breakfast: actually there are two choices to opt for main dish, American Set or Fried Rice Set, not just hot dogs with eggs as you mentioned. Also there are a buffet line of breads, fruits,cereals, milk, orange juice, coffee and tea as complimentary, in which you can eat as much as you want. - Our hotel has no on-site evening restaurant. I am not sure which food was good and flavourful, but thank you very much for that. - Also, our hotel is located in Krabi Town. You can find a lot of information and online review saying that there is only a river in the town. And if you wish to stay close to the beach, you might have to book a room in Ao-nang, not in the town Thank you in advance for your time and consideration. We look forward to hearing from you as well. Best regards,