We took the Grand Pool Villa at the Shell Sea resort as the only last minute option on Expedia after we had to change our plans due to the recent Lombok earthquakes, but we were glad we did. The accommodation was clean, spacious, and private, and we couldn't fault the staff's politeness and constant smiles. The pool was fabulous and the attention from the team of maids, gardeners, security and maintenance staff was sufficient without being intrusive. Daily fresh flowers and treats were also a nice touch. The food was very good, although we did prefer eating at the various fantastic seafood restaurants in Ao Nang. We only had two criticisms, neither of which were anything to do with the resort itself. Firstly, the adjoining beach had a staggering amount of refuse, including a lot of broken glass, which rendered it pretty much unusable. This was partly due to the natural shape of the bay, corralling rubbish during storms, and partly due to it being used by a number of fishermen for boat and net maintenance. However, there were fantastic beaches a short taxi/bike ride away. The other criticism was the numerous unfriendly and arrogant French families that seemed to accumulate there, most of whom seemed to have complete contempt for everyone except their fellow countrymen, including the staff. If you can overlook these two issues you will enjoy a fabulous resort.