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Staff were excellent. Great location. Amenities great. Had electric shock problems with jacuzzi in B401…..VERY DANGEROUS. The front desk staff were great and gave us another room A403. The jacuzzi broke there as well. Safety guard in intake came off and strong suction. Also dangerous
But would stay there again because of the other positives
Nice hotel, on the ocean. We were pleasantly surprised, based on cost we were not expecting it to be this nice. We had 3 rooms with ocean view. Walking distance to most everything. Would stay here again.
Highly recommend for those who are searching for beach front hotel in Ao Nang area. We stayed in pool access rooms for two nights, when we needed something just went directly to reception.
The hotel is located very close to the night market which makes life so easy to grab some delicious dinners and food price is also cheap.
Hotel front receptionists are all helpful and friendly.
FYI, the room we stayed has a hair dryer, no need to bring your own.
We are both happy with our holiday in Krabi and this hotel.
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Stayed 2 nights in Nov 2022
10/10 Excellent
Wan Amira Nabilah
Travelled with family and small children, Travelled with group
Nice Hotel, Brilliant location.
Room where nicely decorated, but pretty small. Nowhere to store you luggage as in drawers cupboards.
Breakfast was plentiful, but unfortunately cold, i never seen the ban-marie on to keep food hot.
Hotel staff very polite.
Good location. The room felt a little small but I got used to it and there was an intentional see through part in the glass to the bathroom which isn't great if you value privacy.
The staff were very friendly and helpful!
The room was great, the cleaning staff were very friendly. The ocean sunset view from the room was amazing! Very happy with my stay at this hotel!
The worst check in experience of my holiday..
Extreme let rude and not helpful.
Nice hotel modern building small rooms and bathroom but ok.
Air con unit is on the roof of the balcony and it drips water as you sit their.
I tried to buy some water at midnight was told no I have to walk to the shop about 20 mins away.
Really nice hotel however they just need to work on customer service..
I’m not one for leaving bad reviews but the whole experience was not great.
The Hotel is very modern nice staff good breakfast & pool . Good location on the beach & a bit of a walk to the main shopping but that was ok we could of taken transport but preferred to walk . Close to restaurants. We stayed in a nice room over looking the beach only thing at night the traffic was noisy as the sliding glass doors could have been double glazed.
Heaps better then Railay Beach
Easy checkin checkout. Nice pool, Handy to plenty of good eateries. Nice ocean view. By the road so a little noisy occasionally. Pleasant helpful staff. Going back for another three nights at moths end. Good value.
Mark
Stayed 2 nights in Oct 2019
6/10 Okay
Verified traveller
16 Oct 2019
Liked: Staff & service, room comfort
The safety box was broken when we arraigned. And then we called the servicemen and repaired it. But it didn’t work again.
Water in the shower room collected without flowing.
But otherwise we could relax in there. Thank you very much.
Way to expensive for the area and the rooms tiny with zero space for clothes or even bags. The beach sucks which is also across the road so technically it’s not beach front resort style.
Staff was great and trustworthy.
Comparing with Ao Nang Beach is definitely much quieter n lesser place to shop n dine around the hotel. But good to have the beach just in front of the hotel n walking distance to the race site(was there for runcation).
Staff was friendly to assist in my last minute request to go visit Wat Tham Suea before going Airport for my flight.
Good location near the beach. Nice sea view room with jacuzzi on balcony. Surrounded by restaurants and shops. Breakfast is ok. Staffs are friendly and helpful.
Very friendly staff and good value! Can’t complain for the price, but wouldn’t really consider this on the beach. The pictures are a little deceiving. There is a busy road that goes in front of the hotel and then there is the beach after that, but it’s not a beach you would really want to lay out on - mainly a place for boats etc. overall great service though and surprisingly delicious and expansive breakfast!
Verified traveller
Stayed 1 night in Jul 2019
Response from dif on 29 Jul 2019
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Clean hotel and room, good services, friendly staff, delicious breakfast and nice pools, calm pool in the background! The hotel location is good, but the traffic is noisy. We recommend it for Family and friends.
György
Stayed 5 nights in Jul 2019
Response from DIF on 18 Jul 2019
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The hotel room was nice and so was the pool - I'd recommend paying extra for a sea view or swim up pool. However one afternoon we came back to our closed suitcases to find an empty pillowcase inside one of them - assumingly one of the maids fancied a snoop in our belongings, potentially stealing something that we're not yet aware of and dropping her pillowcase that she was meant to be changing. So if you do stay here lock all your belongings away! Also the toilets leave an awful smell lingering in the bathroom and beware of ants everywhere including the breakfast area near the food! Nice rooms but that's about it.
Ellie
Stayed 6 nights in Jul 2019
Response from Dif on 15 Jul 2019
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Our stay was lovely until we came to leave,then we were charged for a glass which we hadn't taken or seen ? We did try to explain we hadn't taken it but couldn't prove this so were charged anyway .This was a Shame after we had been praising the hotel and staff .
cheryl
Stayed 9 nights in Apr 2019
Response from DIF on 17 Apr 2019
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Sea view room extremely small, no place to keep luggage. Main road separates hotel from beach. Pool is large and clean but no railings to grasp climbing in and out. Our room had a plumbing issue that was fixed right away. Only one English language TV station (RT, Russia). Staff very pleasant.
DC
Stayed 3 nights in Mar 2019
Response from dif on 20 Mar 2019
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Love the view, nespresso coffee machine, bathtub by the balcony and the spacious room! It is so unique because there's no cupboard but instead they have open concept kind of clothes storage. I love it cos its cool!
Muhammad
Stayed 4 nights in Feb 2019
Response from dif on 7 Mar 2019
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From when we arrived to the morning we left the service was excellent, we had the pool access room which again was faultless, would highly recommend, as far as location goes it's about a 15-20 min walk from the main ao-nang beach/nightlife but the beach and surrounding bars/restaurants are just as good, also a longtail boat station over the road which was only 100 Baht each to Railay! Would definitely book again if I ever returned to Krabi
Jason
Stayed 6 nights in Feb 2019
Response from dif on 1 Mar 2019
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Newer property very well designed. Staff was very friendly as well. Would love to stay there again.
Verified traveller
Stayed 1 night in Feb 2019
Response from dif on 24 Feb 2019
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4/10 Poor
Andy, Sydney, aust
24 Jan 2019
Disliked: Room comfort
Designed like an upscale prison cell. Concrete beds. Grey unpainted walls. No one in their right mind would pay the supposed full rate. There are much better places for the same money.
Andy
Stayed 3 nights in Jan 2019
Response from DIF on 2 Feb 2019
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We were only there for one night. It was clean & comfortable. The pool was great! The staff was friendly. Breakfast was good too!
The only downside was the street noise. Dont get a beach view room if you want to sleep at night.
Susan
Stayed 1 night in Jan 2019
Response from DIF on 10 Jan 2019
Thank you for your feedback and we are happy to hear from you. Thank you for choosing our hotel. Dif Sale & Marketing
Really enjoyed our stay at the Maneetel Hotel in Krabi.We stayed in the deluxe beach view suite with private jacuzzi on the balcony which overlooked the hotel pool and Aon Nang beach.The breakfast which was included in our stay was great with a good selection of western staples to tradition Thai and Indian dishes and ample assortment of fresh fruit and salad choices.The hotel location is very convenient to access shops , restaurants and late night entertainment. We thoroughly enjoyed our time at the Maneetel Hotel. Our only regret is that we could not stay longer.
Raymond
Stayed 7 nights in Nov 2018
Response from DIF on 27 Nov 2018
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*floor level pool access room* The property is great, the only thing it lacks is a restaurant but whether you walk right or left from the hotel there are sooo many options for food and shopping. The pool was my favourite yet, sunsets were beautiful and it was comfortable to watch from my pool access porch. The beds were also my favourite, of about 6 hotels in thailand so far. We were sick for a day and the beds allowed us to easily sleep through the day as well as fall back asleep if the other got up. However, the room we had was ridiculously small and had no storage. Could barely wall around the bed. The rooms across the hall from us were huge so i don't know why they made these so small. Breakfast was included and was good.
Sarrah
Stayed 3 nights in Nov 2018
Response from DIF on 16 Nov 2018
Thank you for your feedback and we are happy to hear from you.
Thank you for you choose our Hotel.
Dif
Sale & Marketing
4/10 Poor
Unhappy
9 Nov 2018
Liked: Cleanliness
This is actually the worst hotel ever! I would never recommend anyone to stay here. This is NOT a 4 star resort. I’ve stayed at 3 stars in Thailand that were much better than this hotel. Checking in was quick and easy. However there was nobody there to help me with my bags. The view is nice! Buts that’s the only nice thing about this hotel! The walls are very thin and can hear everything in the room next to you. EVERYTHING! Like conversations, then using the bathroom, even sex... I chose this hotel as it was away from the main area but still close to a beach. I needed a place to just sleep off my sickness. Horrible place to sleep and relax. Front desk was useless and wanted me to pay a lot just to change rooms. Had to use earplugs and that is the first time since I’ve been traveling SEA for the past 2 months. This was easily the worst stay of my trip. If you want your vacation ruined than stay here!
Cleaning staff were very nice and friendly.
Unhappy
Stayed 2 nights in Nov 2018
Response from dif on 10 Nov 2018
Hotel Reply.. Thank you for your feedback and we are happy to hear from you. Thank you for you choose our Hotel. Dif Sale & Marketing