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Reviews of Aonang Cliff Mountain New Resort

2.5 out of 5
Aonang Cliff Mountain New Resort
171 Moo 1 Aonang, Krabi

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Goku

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Got all we need timely and for cheap price. Perfect!
Stayed 2 nights in Sep 2019
Response from kung on 2 Oct 2019
Thank you.

10/10 Excellent

Flordelyn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are very welcoming and nice. We feel we are at home. Comfortable place to stay in.
Stayed 2 nights in Nov 2018
Response from kung on 12 Nov 2018
Thank you so much .

8/10 Good

Verified traveller

Liked: Staff & service
Very nice views & staff. Reaching room is a little bit of effort considering the elevation
Stayed 1 night in Jul 2018
Response from kung on 24 Jul 2018
Thank you.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
It was really great to have the free shuttle service and someone at the airport to pick us up when we arrived. Friendly staff. Nice pool. Free breakfast was eggs,cereal,fruit (bananas, sometimes watermelon), coffee and tea, juice, and different cooked that varied each day (wieners, pot stickers, chow mein, shrimp). Free shuttle to town. Getting back is $200 BHT by tuk tuk.
Stayed 4 nights in Feb 2018
Response from kung on 20 Feb 2018
Thank you.

8/10 Good

Verified traveller

Liked: Staff & service
The staff are awesome. Organized transportation for us and really took good care of us.
Stayed 7 nights in Jun 2017
Response from kung on 4 Aug 2017
Thank you

6/10 Okay

Verified traveller

Liked: Staff & service
Satisfactory
Generally, it was a pleasant and satisfactory stay.
Response from kung on 21 Mar 2018
Thank you.

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Not going back
We stayed there based on good reviews but was disappointed with the service by some of the staffs. My fiance is semi disable with walking challenges therefore the 50 uneven steps to the room is not good for him. I couldn't open the safe box, so i approached the house keeper near our room. Instead of her assisting us she asked me to go to the reception for help. There is NO PHONES in the rooms, so going to the reception is needed when we need assistance. The receptionist gave me the master key to unlock myself but I told her I prefer her or her staff to assist instead. It was a rainy day and they used a motorbike Tuk Tuk to send us to town but my fiance needed to walk down a steepy slope to get into the Tuk Tuk and that very inconsiderate because they can used the car instead where my fiance need not walk on the steepy slope down to the entrance gate of the resort. Breakfast was limited. Free airport pick up, free town transfer was a bonus. But we had to pay 600b for airport upon our departure and 200b from town to return to hotel. Can hardly understand English was a challenge as always in Thailand.
Response from General Manager on 26 Jan 2017
Thank you for your recommend

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from kung on 2 Jul 2016
Thank you very much for stay hear

10/10 Excellent

Samir, Salt Lake City, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Definitely recommend it
Me and my family had a great stay at this place. The staff members were beyond excellent. They made us feel at home and went above and beyond to provide an excellent customer service. I will definitely recommend this place to everybody. It was also quiet and peaceful with a great view. The rooms were clean. I love the staff members. They were very polite and helpful.
Thank you so much for stay hear

6/10 Okay

Irene

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from kung on 22 Jan 2020
Thank you.

6/10 Okay

Verified traveller

Liked: Staff & service
Personnel dévoué et très accueillant .Chambre sobre un peu défraichie. Bruit de la route. Déjeuner simple mais généreux.
Stayed 4 nights in Nov 2018
Response from kung on 7 Dec 2018
Thank you.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel que je recommande vivement au personne qui t
Hôtel très bien en maison individuelle, spacieuse avec un personnel toujours très souriant à votre service ,on sort un peu de ces grand hotel on a l impression d être dans la jungle c était formidable l hôtesse d accueil très bien toujours le sourire est prête à vous rendre service
Stayed 4 nights in Jul 2017
Response from kung on 4 Aug 2017
Thank you

6/10 Okay

Thomas

Disliked: Room comfort
Calme
Hôtel un peu en retrait d'ao nang. Jardin tropical très joli et belle piscine. Chambre vieillissante au confort sommaire. La propriétaire est à l'écoute et fait de son mieux pour vous aider. Amateur de bain de foule et de modernité s'abstenir. ..
Response from kung on 28 May 2018
Thank you.

8/10 Good

Verified traveller

Liked: Staff & service
วิวสวยใกล้อ่าวนาง
ผมเดินทางมากระบี่เพื่อเที่ยวทัวร์ทางทะเล ผมเลือกโรงแรมนี้เพราะราคาสมเหตุสมผล ถึงสภาพจะดูเก่าไปนิด แต่การบริการของพนักงานโดยรวมดีเยี่ยมมากครับ เอาใจใส่ลูกค้าดีครับ
Response from Kung on 9 Jul 2017
ขอบคุณค่ะ สำหรับคำแนะนำเราจะนำมาปรับปรุงให้ดีขึ้นไปค่ะ

2/10 Terrible

Louice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Slitet och för långt borta
Långt borta, måste åka taxi för att att sig någonstans vilket blev väldigt dyrt, taxichaufförerna kände inte till hotellet någon av gångerna. Vältrafikerad väg precis utanför som hörs och stör. Rummen var gamla och slitna. Luktade mögel. Myror inne. Gästrummet bestod av tunna INPLASTADE madrasser på golvet. Långa höga trappor till rummen. Vi bytte hotell.
Response from kung on 28 May 2018
Thank you .

2/10 Terrible

Minju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
절대로 선택하지 않아야 할 숙소
산자락에 위치하여 햇빛이 들지않아 습하고 벌려가 많으며 곰팡이 냄새가 심하여 사람이 살기 어려운 숙소입니다. 호텔이 아니고 리조트이며 아오낭비치와는 상당히 먼거리에 위치합니다. 태국여행을 망칠 수 있는 곳으로 절대로 선택해서는 안됩니다. 저도 사진과 문구에 속아서 당일 도착하자마자 취소요청(하루 사용분은 어쩔 수 없이 결제됨)하여 숙소를 옮겼습니다.
Response from kung on 11 Apr 2017
We will first say sorry because of heavy rain. It may cause a little smell in the room. We will make improvements and improvements. Thanks for the review.

8/10 Good

tiia-kristiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and relax hotel
All i want to say that the workers were super kind and make sure everything was okey, even its far of everything its nice that anytime of the day Micky drives you to aonang beach (but you have to pay you way back about 150-200bath) hotel was beautiful, breakfast was enough and swimming pool was clean and good. Nothing to complain (:
Response from General Manager on 21 Feb 2017
Thank you so much

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
幽雅閒静的渡假酒店
一間很有特色的，建在山坡上的，充满花香和樹木氣息的渡假屋式酒店。酒店地点比较偏，衹適合自驾遊，並不適合喜欢酒店式服务的旅客。但酒店员工非常親切熱誠，用心照顾和服务你的需要。
Response from General Manager on 30 Nov 2016
Thank you for your recommend

6/10 Okay

da,n

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Amour du moustique
seul et gros point possitif l'accueil, sinon beaucoup de moustique chambre limite en propreté, piscine soit disant en renovation, loin du centre.
Response from kung on 6 Nov 2016
Thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 31 Oct 2016
Thank yoy so much for star hear

8/10 Good

Francois, Ste-Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super expérience avec Kung !
Kung & Ko sont des hôtes exceptionnels. Kung nous à donné des cours de cuisine thaï, elle nous a amené au marché avec elle. Nous avons loué un scooter cire crèment à l'hôtel, la ville et la plage de Ao Nang se trouve à 10 minutes maximum en scooter. Un employé est. En nous chercher directement au terminus d'autobus de la compagnie Lomprayah.
Response from General Manager on 2 Sept 2016
Thank you so much and your welcome

10/10 Excellent

rafael l, campinas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good
Everithing good
Response from General Manager on 10 Aug 2016
Thank you so much

6/10 Okay

Ki Seon, 인도

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용한 곳에서 쉬기 좋은 곳
산 속에 위치해 있어 전망이 좋고 조용하게 쉴 수 있습니다. 단, 아오낭 다운타운과는 거리가 있어 별도의 이동수단이 필요합니다. 1일 1회 호텔에서 편도 이동을 제공합니다.
Response from kung on 2 Jul 2016
Thank you so much for stay hear